Welcome! Log in or Register
65 Reviews
  • fair prices
  • good website
  • seats not big enough for normal human beings
  • limited destinations available at present
  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    65 Reviews
    Sort by:
    • More +
      15.06.2014 19:18
      Very helpful
      (Rating)

      Advantages

      • "fair prices"
      • "good website"

      Disadvantages

      • "seats not big enough for normal human beings"

      not so easy

      I previously reviewed Ryanair, which I use regularly. So having a recent experience of Easyjet I have decided to tell of my experiences. I have always considered Easyjet to be slightly better on the scale of budget airlines, always telling myself that I would choose it over Ryanair if the prices compare well. However in most cases, for me anyway, Ryanair wins hands down on both price and locality of airports so it is my go to airline. However we recently needed an internal flight to Inverness, and Easyjet, for once came up as the most convenient flight and the prices weren''t bad either. We flew from Luton to Inverness and the flights cost around 32 pounds each/ each way . We booked one hold suitcase of 20kg between us all which cost 13 each way. Our allocated seats were 26 a, b and c which were located at the very rear of the plane When we found our seats we were horrified. I have noticed once before that Easyjet seats are somewhat narrower and with less legroom than Ryanair, but these seats seemed to have been squeezed in as an after thought. There wwas even less than normal legroom, and around 2-3 inches had been shaved off the overall width of the seats to allow for the curvature of the plane. And to top it off we had no window to distract us. My 83 year old father wanted to sit in the window seat, so he virtually limboed into his seat, plumping down with a bump into his seat and then discovering that the seatbelt was underneath his backside. There was no room for him to stand up again so I had to rummage under him for the ends of the belt. I sat in the middle seat, and my wide shouldered husband in the aisle seat. My husband sat with his shoulders angled into the aisle for the whole flight, causing him to be bumped into on a regular basis by the stewardesses and people queuing for the toilet. I was unable to sit back in my seat, so had to lean forward for the whole flight, there was just not enough room for 3 pairs of shoulders in a row. And eating or drinking would have been a physical impossibility. I have never had such an uncomfortable flight in my life, thanks goodness it lasted just 1.5 hours. On the return journey we were allocated a different set of seats which were more comfortable, but still considerably smaller than those in the Ryanair flight I caught just a week later allowing me to do a fair comparison. I would estiimate that the Ryanair seats are 1-2 incles wider per seat with 3 or 4 inches more leg room. This sounds small but can make a big difference to the overall comfort of the flight.

      Comments

      Login or register to add comments
    • More +
      02.06.2013 19:27
      Very helpful
      (Rating)
      3 Comments

      Advantages

      Disadvantages

      Much better than the old Easyjet

      THE WEBSITE

      I flew with Easyjet earlier this year (February) from my local airport - Newcastle - to Barcelona in Spain for business. Flight was booked as a return, and price was £59.99. This was an excellent price for a return, though it was out on Monday and back on a Wednesday, and once on board much to my surprise it was quite obvious that it was mainly business travellers using this service rather than holidaymakers. Upon booking, once you have clicked on your selected flights, you will be presented with a final price for paying with either Debit or Credit Card - make sure you use Debit Card otherwise a small fee is added for using Credit Cards (usually 2-2.5%).

      You will then be taken to the optional extras section, where you can select allocated seating (£3 per seat) and add checked in luggage to your booking (see below). Note that Easyjet now operates an allocated seating policy, so if you don't pay the £3 you will risk being split up at check in if you're not travelling alone. Note that seat price varies with the location in the aircraft; £3 for normal seats (usually row 7 backwards - except for Emergency Exit rows), £8 for speedy boarding rows 2-7 (and also the Emergency Exit rows), and £12 to sit in row 1.

      Tip here, if you are flying in a group of three, then check your aircraft type by clicking on the choose seat option. Airbus A319 aircraft have 26 rows in total, while Airbus A320 aircraft have 31 rows - if flying on the A320 then rows 30 & 31 are rows of three only on one side with the toilets opposite so this may prove bothersome if you want a quiet flight.

      LUGGAGE RULES

      You can take one piece of hand baggage into the cabin with you -no bigger than 56 x 45 x 25cm including wheels so please beware - which must fit into the hand baggage measuring tray at check in. Hand bags, briefcases, laptops and laptop bags are all counted as one piece so if you have a hand bag and a laptop bag, then consider putting one inside the other.

      Checked in baggage can weigh no more than 20kg, and adding bags can be done at the initial bookings stage or by editing your booking through the website once done (fee of £16 per bag for online) - make sure you don't wait until you get to the airport, otherwise you will be charged around double this price depending on the route and season.

      CHECK-IN

      If you have luggage to check in and have already paid for it (as advised above), then I would recommend checking in online once you receive email confirmation you can do so, then dropping your luggage at the respective Baggage Drop Desks once at the airport - this will save you time at the airport as Easyjet tend to operate a bulk-check in desk policy (flights to all destinations tend to use the same desks). When checking in online, ensure you have a printer available to print out your boarding pass, otherwise you will need to go to the normal check-in desk to obtain this (they don't charge a fee for this - yet).
      Also check your hand luggage at this point to ensure it fits in the orange measuring tray; if it doesn't fit you will be asked to check this in for a fee (£25 at this stage, which is much cheaper than the £40 you would pay if they asked you to pay at the gate!

      THE FLIGHT

      On board, the customer service showed by the crew seem to be vastly improved versus what I experience a few years ago, before Easyjet began marketing their flights towards the Business market rather than just Leisure. The seats themselves are very comfortable, and offer perhaps a little more legroom than some other Leisure carriers (certainly more than Thomas Cook & Thomson Airways based on experiences last year), I think the legroom is between 31-32 inches but it is certainly comfortable enough for me to move around (5ft 11). Food and drink are reasonable priced and there is plenty of variety, you can order and meal for around £5-£6 (drink, sandwich and crisps) and individual bags of crisps and sweets start at around £1.50. Drinks tend to be a little more expensive, but prices are in-line with most other non-full service airlines these days (£3 for a can of beer or whisky etc.).

      OVERALL EXPERIENCE

      Very good indeed, and at a very reasonable price with service to match any other low-cost carrier I have used in the past. One point I would make is that if you are flying alone and not fussy about where you like to sit, then save yourself some money by not selecting the seats at the booking stage which can save you between £6-£24 per booking - and once again always pay by Debit Card if possible.

      One huge plus for me is the new policy of allocated seating, which thankfully is removing the rugby style scrum at the gate and up the stairs onto the aircraft of people who are wanting to sit together. You will still find people tend to queue at the gate before boarding starts, but don't worry yourself with joining it if you don't want to as everyone has their seat allocated now.

      Comments

      Login or register to add comments
      • More +
        06.09.2012 21:43

        Advantages

        Disadvantages

        cant beat them for a quick flight out the country

        Now i got to say there are quite a few people that haven't got anything nice to say about easyjet, but me on the other hand i have flown with easyjet for years and i have found them really good. never have i had any trouble with them and the staff have always been nice. They could do with better seats but i only go to and from Spain so i'm not on there for that long to complain about it. If i was doing a long haul flight i don't think i would pick easyjet but for a cheap, quick and easy flight away you cannot beat easyjet. I have also flown with Ryanair and their planes compared to easy jet are not worth the money. I think i worked out about £30 difference but in the would we're in today £30 is £30 and i stupidly went with Ryanair. I have never had any delays worth mentioning about and lets be fair you don't have to sit up the airport wondering what plane is your because the orange flashes the light bulb straight away :D

        Comments

        Login or register to add comments
      • More +
        30.07.2012 12:01
        Very helpful
        (Rating)

        Advantages

        Disadvantages

        What it says on the tin!

        Simply put, Easyjet is a no frills budget airline. Easyjet fly to many popular European destinations and offer a budget service with minimal "little extras" so if that's what you are looking for, don't opt for a budget airline.

        Here are a few tips when flying with Easyjet:

        - You don't actually need to be at the airport a long time before as there is a virtual check in desk - however this is only if you don't have luggage for the hold.
        - Make sure to get to the terminal early.
        - Take your own snacks as in flight food tends to be expensive
        - Drinks are offered post takeoff and when the seat belt sign is off.
        - Be aware when booking that the advertised prices are not necessarily what you will end up paying as there are many hidden charges that aren't added to your bill until checkout.
        - And there is a rather nasty Visa card charge!
        - You don't get an in flight meal no matter how long the flight.

        --Booking--

        Booking is fairly straightforward online, but as I mentioned be aware of hidden charges. Everything is extra including baggage allowance so if you are packing light, Easyjet offer an especially good deal. Last time I flew with them, I didn't put a bag in the hold but took everything with me on the plane.

        You will be sent a confirmation email and a reminder to online check in (if you choose this option! This option saves time at the airport) approximately 24 hours before.

        --Advantages--

        There are many advantages of flying Easyjet, the main being the prices, as they are so reasonable compared to some airlines.

        The planes tend to be a standard Boeing aircraft, and they are not terrifying when you board like the Flybe planes where I have been asked to change seats to "balance out the weight of the plane" before!!

        Seats I remember as being reasonably comfortable.

        The colour scheme is less abrasive to the eye than the brash Ryanair deep blue and mustard yellow, so I'd be inclined to fly easyjet if you had the choice!! Both airlines offer a reasonable cost service to a range of destinations across Europe and for a short flight, it really doesn't matter that much about the leg space (unless you are incredibly tall.)

        It is "easy" to check in online and I appreciate this feature putting less pressure on getting to the airport.

        --Disadvantages--

        * The hidden charges
        * The lack of leg room
        * Some of the hostesses were a little bored and frosty but others were lovely and welcoming so it is the luck of the draw!

        In summary, choose Easyjet for a budget experience and flights to popular destinations at reasonable prices.

        Comments

        Login or register to add comments
      • More +
        06.05.2011 17:56
        Very helpful
        (Rating)

        Advantages

        Disadvantages

        Good budget airline.

        Out of all the low cost airlines, easyJet is the airline that I have used the most. This is partly down to the fact they seem to have one of the best choice of routes to, and more often than not the cheapest fares on those routes. easyJet also tend to fly to the bigger airports, so you are not stuck out at some random airport that is actually about an hour and a half away from your final destination.

        The booking process is fairly straight forward with easyJet. It's as straight forward as I have found with any of the low cost airlines. All the taxes are included in their headline fare, which is something I like and a major bug bare of mine with other low cost airlines.

        When selecting flights, you can also get up to a 3 day, 3 month or even a yearly view to find the best deals. I find this is useful if I have a destination in mind, but I don't need to fly on specific dates. You get these views if you tick a Flexible Dates box at the start of the booking process.

        The one slightly annoying thing that easyJet have introduced recently is an increase in the amount of stuff they try to sell you which holds up the booking process. This ranges from car hire, to travel insurance to speedy boarding, which is their priority boarding scheme.

        If you are booking using a Visa Electron card, then you avoid the extra booking fees. I believe it's generally £8 for a set of return flights when booking using a debit or maestro card, which is a bit on the excessive side in my opinion. One you are booked up, you will be able to check in online and print your boarding pass.

        I find it is useful to check in online even if you have bags to drop off at the airport as easyJet tend to have special bag drop queues which helps with getting through the airport to the departure lounge quicker.

        Leg room on an easyJet light is ok and if you get the speedy boarding, you can normally get the pick of the extra leg room seats around the emergency exits or the front rows of the aircraft. Like most airlines, there is no reserved seeting currently on easyJet flights.

        All in all they are a good budget airline, who seem to have good realiability and do actually make the whole process fairly easy for their passengers. I would have no hesitation in recommending them to friends and family.

        Comments

        Login or register to add comments
      • More +
        12.07.2010 16:39
        Very helpful
        (Rating)

        Advantages

        Disadvantages

        One of the better budget airlines!

        Myself, my husband and my daughter recently travelled with Easyjet from Bristol to Toulouse and back again over a long weekend. This was the first time I had ever flown with Easyjet and my experience wasn't too disappointing.

        We booked our tickets through the Easyjet website. Firstly, don't be surprised by the add-ons required if you want to take hold luggage, or in our case our 6 month old daughter! We were quite surprised that although she was not officially allocated a seat and had to sit on our laps, we still had to pay a fee for her. We also decided to purchase 2 lots of 20kg baggage allowance as we knew that travelling with a young baby - even for a weekend trip - we would need it! Plus we needed to take a car seat for use in our hire car at the other end.

        This is where we had a little confusion. Closer to the time of travel I called Easyjet with regards to using a stroller pushchair through the airport before the flight and whether this would be included in our baggage allowance (it wasn't!). While I was on the phone to their call centre, I decided to confirm a rumour I had recently heard regarding car seats. I had heard that car seats can be taken on flights for free, regardless of whether they were to be used during the flight or not. The lady I spoke to from Easyjet basically had no idea. Likewise at the check in desks it wasn't particularly made clear whether the car seat was included in the luggage allocation. To be fair, in this case is didn't matter as our large case was over the normal 20kg limit so we needed the 2 lots - but it would have been nice to know!

        Travelling with a baby for the first time we were also a bit concerned about the non-allocation of seats on the flight, but we had no reason to worry. Having a young child with us we were basically front of the queue (behind priority flyers!) to board the flight so we were able to get seats near the front (rather than worrying about hanging around on arrival) and we were VERY lucky both ways that the flight wasn't ram-jam full and we had 3 seats to ourselves. At Bristol, this 'assisted' boarding was clear and explained fully, sending us and other young families down a particular queue at our boarding gate. However, at Toulouse the Easyjet boarding staff were much more vague, no queuing system, and a half hearted call out to those hanging around.

        This seems to be the only real problem with Easyjet - their lack of communication. Yes, their flights almost always seem to be delayed - granted, on the day we flew not by much, but EVERY Easyjet had a delay of at least half an hour.... - but overall their service was pretty good. It's a shame their communication lets them down. Even though at the Bristol end we had been called to board the plane, we were left at the boarding gate - miles ...well, ok, it seemed like miles!...from anywhere - for an additional half hour. It wasn't until one of the passengers shouted out demanding to be informed of the reason behind the delay that a member of staff decided to tell us over the intercom that they were waiting for the company who assists with boarding and disembarking passengers that need more physical help. Seconds after that, we were allowed to board. So why not tell us out of courtesy earlier?

        The flight itself was very smooth, the airhostesses were helpful, and my husband found it relatively comfortable considering he's rather tall - the leg room is surprisingly better than some other budget airlines.

        Overall we don't have any problems with travelling with them again. We just won't expect to go on time, and be prepared for the lack in general communication at the airports!

        Comments

        Login or register to add comments
      • More +
        09.05.2010 19:47
        Very helpful
        (Rating)
        1 Comment

        Advantages

        Disadvantages

        Expect nothing extra as you'll get it

        EasyJet is a "low cost" European airline that operates from several bases across the UK and Europe and is one particular airline that I have travelled with several times before. It follows a similar philosophy to other low cost carriers in Europe such as Ryanair, all of which emulate South West Airlines in the USA which has been unbelievably successful at using the "No frills"model. I have to admit, I am not the greatest fan of the low cost airline world where air travel has gone from the more glamorous, exciting and fun method of transport to being no more than a glorified aerial bus service where you can get flights across Europe for less than the taxi fare to the airport.

        However, whenever I have used this airline in the past they have always been on time and have provided a reasonably efficient service. They operate from several different airports throughout the UK which at present are Belfast, Bristol, Edinburgh, Glasgow, Gatwick (which at the moment is the largest base with 43 aircraft presently based there), Luton, Stansted, Liverpool, Manchester and Newcastle. I have only flown with EasyJet from Luton and Gatwick, both with positive results.

        The fleet they use is a very new and modern Airbus A319 and A320 combination which contain 156 and 180 seats respectively.They also have 4 Airbus A321 aircraft, which have 210 seats that were acquired when EasyJet took over the British Airways franchise GB Airways as well as a few remaining ageing Boeing 737 aircraft that were part of the original EasyJet fleet before they went Airbus. All of these aircraft are single aisle with six seats across and follow the "No Frills" philosophy of the airline providing very little in the way of in-flight entertainment systems and the seats are fabric rather than leather, but never the less comfortable.

        Booking can now only be made via the internet which is suitable for me as I now do most of my holiday planning this way. There is no seat allocation on your ticket which is something that I really dislike as there is no guarantee that a family can sit together aboard the aircraft, however there is their "Speedy boarding" service where you can be the first to board the aircraft, but with all extras, this comes at a price which is between £2.50 and £7.50 per person depending on the route (For a large family can amount to quite a sizeable amount).

        For on-board services, as you would expect nothing comes for free. The uniforms of the crew have improved substantially since Andy Harrison became the CEO with cabin crew now where 3 piece suits rather than black jeans and an orange polo shirt. There is a food service on board where you can purchase certain Sandwiches, hot and cold snacks as well as soft and alcoholic beverages, nothing is complimentary though. There is unfortunately a real feel of "no frills" on board with a desperation from the crew to push you to buy items from their carts, I especially dislike when towards the end of the flight the cabin crew march though the aisle with a black bin bag asking for your rubbish before the plane lands as the airline is too cheap to pay for cleaners to come on board and the turnarounds too tight for them.

        The route network that EasyJet provides is excellent flying from many different airports in the UK (as stated earlier) but also going to a lot of different destinations numerous times a day. Unlike other airlines such as Ryanair, EasyJet fly to the main airports of the cities advertised whereas Ryanair can fly to airports a long way from the city that it advertises. At present they serve approximately 80 destinations from their biggest base, Gatwick, alone which is very handy for me as I live very near by. Apart from just UK bases they also have several bases outside the UK namely Berlin, Lyon, Madrid, Milan, Paris (both Orly and Charles de Gaulle) and Rome as well as some non-European bases in Basel and Geneva operating under the EasyJet Swiss name.

        Since the UK's launch of the low cost airline industry, it has been an invaluable resource which so many people have taken advantage of. If anyone needed any extra evidence about the UK's dependency on air travel services, the recent Volcanic activity from Iceland has certainly put things into perspective, where people were stranded across the world and were completely at a loss about how to get home. The thing that amazes me is that people who paid as little as £5 for their ticket expect the airlines to compensate them financially, pay for their food and alternative transport and place them in 5 star hotels until they begin flying again which in my opinion shows peoples unrealistic expectations of what they want from airlines, but are completely unwilling to pay for it. When you pay practically nothing for you ticket, what do you expect? They wouldn't expect a bus or train company to provide hotel accommodation if this service was cancelled. Either prices have to go up from the unrealistic prices charged today or peoples expectations have to change. The low fare rival Ryanair actually makes a loss from ticket prices and makes up for this by being paid by local authorities in return for flying to their back end of nowhere airports.

        Overall, EasyJet is one of the best low fares airlines around, the service you get is adequate but certainly nothing special. They are definitely very smooth operators where it comes to ensuring that the price that you thought you were paying for your ticket isn't the price you end up paying by adding discretionary prices from the moment you book your ticket to until you leave through the aircraft door. They are none the less a lot cheaper than many alternative airlines on the market and very efficient at the service they provide. Their aircraft are mostly very new and the number of destinations they serve is outstanding. In a comparison between EasyJet and Ryanair, I would personally choose EasyJet every single time. I have used them several times in the past and will continue to use them in the future. They get 3 stars out of 5 from me.

        Comments

        Login or register to add comments
        • More +
          10.04.2010 19:41
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          a very good airline with unbeatable prices

          Easyjet is one of the most recognised low fares airlines in the world. It has now 18 departure points in the united kingdom serving its ever expanding network of more than 500 routes.
          Founded in (and still based here) in Luton in 1995 with two rented boeing b 737 aircraft it has now over 150 brand new fully owned airbus A320 aircraft.
          It is now believed that easyJet is the UK's national airline or so their web site is saying.

          The Employees.
          Whether your are starting out as cabin crew or part of a customer facing role, you will need to attend training at the easyJet academy based at Luton airport. The training lasts for 4 weeks in total and legal examinations are to be passed before you can fully work with easyjet.

          Onboard Services.
          EasyJet Is a no frills airline meaning that at the check in desks you do not get allocated seats, which can sometimes be unpleasant for new families.
          When your onboard everything you would like on the flight is a payable extra, from in-flight entertainment which is supplies via hand held psp consoles, drinks, snacks and tax free gifts.

          Aircraft.
          Most of the aircraft are brand new from airbus and custom made for easy jet. 156 seats in the airbus a319 and legroom which matches the likes of charter carriers and scheduled airlines. EasyJet also operate Boeing 737-700, Airbus A320/A321 aircraft. With the A321 aircraft to be sold to other companies in the near future.

          Extras
          When your making a booking be sure to add on your luggage as this sometimes can be missed (like other reviews have said) and double check the dates your are about to book , as hefty change over fees are applied for mistakes as easyjet is a ticket less airline!

          The website
          The website is an award winning website that is easy to navigate around. From the website you can check details on your flight, check flight numbers , what's available to buy on board, book hotels , book pre-book able extras and much more. It does feel a little over crowded but it is good for showing unbeatable offers

          Complaints and after service
          All complaints and queries are handled very fast at hangar 89 Luton (easyjet head office). Even thought the telephone number is like gold dust it can be found with a little searching on the web site, however easyjet expect you to write emails. This isn't such a bad point because you can read what you are writing to them to see if your missing anything out. Responses are around 4 days to a week to get.

          Overall I think easyjet has earned its name , it is an easy company to fly with, easy to book with and enjoyable flights. I tend now to always search easyjet before comparing anybody else.

          Try for yourself .

          Enjoy

          Comments

          Login or register to add comments
        • More +
          18.03.2010 14:16
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          cheap deals and prices

          I travel with Easy Jet sometimes to different destinations, and although I do not pay for these flights myself, I have found it fine most of the time.

          They do tend to have a lot of delays and that makes it very tiring, especially when you have been working and are very tired, the seats on the airplanes are of a basic size and the air hostesses are quite friendly, although I do tend to think they rush to accompany people to their seats sometimes and there was a little old lady on one of my flights and she could not walk so fast and they tended to rush her to her seat and were a little grumpy with her, which in my opinion was not needed as the flight had plenty of time before take off and they were standing around chatting after they had rushed her to her seat. I found a lack of communication between the customers and the staff, and at the airport check in desk I found a few people having problems with communication with the women behind the desk.

          The flights are very cheap and are ready available usually and the destinations are to Europe, and they do lots of sales for anyone looking for a cheap bargain to visit friends and family abroad. They are very good prices on these sales and sometimes they can be for around £9 starting price if you are lucky enough to book early.

          They have hotels and car rental and travel insurance if needed.
          They have quite a large amount of airports they travel to and from and from the big cities such as Manchester and Birmingham.

          They even have Villa's available to book online if you prefer to stay in a self catering option. Very good deals can be had on these too as they have accommodation for families and friends to share the cost. Appartments are on offer too.

          They do special offers quite often so check out the site on a regularly for a good bargain for yourself and your family and friends.

          www.easyjet.com

          I rate it 4 stars

          Comments

          Login or register to add comments
        • More +
          24.02.2010 10:03
          Very helpful
          (Rating)
          4 Comments

          Advantages

          Disadvantages

          Good for the short haul!

          Being from Northern Ireland and attending university on the UK mainland, easyjet is a company I have used many times for cheap flights back and forth to home. I have never had any major problems with using them, despite a few delays to service. This review however, tracks my most recent experience with them of flying from London Stansted to Belfast International Airport.

          BOOKING:
          The booking process is fairly simple and straight forward. You simply log onto the website and choose which airport you would like to fly from and too and enter the dates you intend to travel. One handy feature of flying from London is that it gives you the option to select 'All London Airports' so that when your flight options appear, you can compare and find the cheapest routes. Very often this has saved me money in the past as, for example, depending on how early you book it can be up to £20 cheaper for fly from Luton rather than Gatwick or Stansted.

          Once you have entered your dates and required airports, a selection page will appear with a list of flights available on the days you have selected - there is a handy option which allows you to look at the other flights available for the previous and next day if you are flexible about when you travel.

          Once you have selected your flights, you are issued with a total price. This includes travel insurance of £7 which can be removed if required - I generally remove it if I am flying on a domestic flight to another part of the UK, especially if I am only taking hand luggage as there is no real need for it in this situation. You then have the option to check in a bag into the planes hold - this costs £12. Depending on how long you are going for, the hand baggage allowance is pretty generous, so for short trips of no more than a few days, you can also skip this charge and simply pay for the flights and taxes. I can generally get a return flight to Belfast from London for around £35 which is pretty good value considering it costs that amount to get to the airport on the Stansted Express.

          Payment is pretty much the same as buying anything online, however there is a £3 charge for using your debit card which irritates me as this is the option that most people will use, so why not just add it to the price of the flight as there is no other way of paying.

          ONLINE CHECK IN:
          Once you have paid for your flights, you will be sent a confirmation email with you booking details and a unique 'Reference Number'. If you are traveling with hand baggage only, you can check in 'online' simply by entering your reference number, name and date of birth into the link provided on your confirmation email. You will then be able to print your boarding pass which allows you to bypass check in at the airport and proceed straight through security to the departure lounges - the main advantage of this being that you can arrive at the airport slightly later and can avoid the notoriously long check in queues that easyjet have.

          BOARDING THE PLANE:
          This is probably where easyjet do not compare to other airlines. Their departure lounges then to be pretty basic and as they do not assign seats, there tends to be a scramble to get onto the plane first which isn't the most dignified experience in the world. You do have the option when booking to add what they call 'Speedy Boarding' to your order. The cost of this service varies from flight to flight, but generally costs between £5-£10. It simply means that you will be called onto the plane before anyone else. I can't really see an advantage to this as it doesn't get you to your destination any quicker. I would only recommend it to people who are very fussy about where they sit.

          IN FLIGHT:
          The seats are pretty standard, what you would expect with any other airline, and the inflight experience does not differ to anyone else I have ever flown with. There is an easyjet bistro where customers have the opportunity to purchase hot, cold and alcoholic drinks, snacks and other items such as gadgets and perfumes from the cabin crew - as you would expect, you have to pay for them but the prices are not extortionate - £2 for a cup of tea or coffee and £3.50 for a sandwich. I tend not to order as the flight is only an hour long.

          One element of the in flight experience that I don't like however, is that there are constant announcements from the cabin crew encouraging people to 'buy things'. For example, on my last flight, I was told about the easyjet bistro, then the range of perfumes, then asked if I wanted to buy a scratch card, then asked if I wanted to buy train tickets, then asked if I wanted to hire a car. It all got a bit much really - one small niggle to an otherwise perfectly acceptable service.

          Easyjet has been referred to in the past as the 'no frills' airline , and my experience it does exactly this. Gets you from A to B for a cheap price (provided you book early enough) but not much else! Go for it!

          Comments

          Login or register to add comments
          • More +
            19.02.2010 16:29
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            Will be using again!

            I used easyjet.com for the first time a couple of weeks ago, and I have to say that I am very impressed. This is in fact the first time I have actually booked flights either online or offline and it was a very pleasent experience. The Easyjet site looks a little bit cluttered when you first go on it, with a few links advertising Easyjets many services, but slap bang in the middle there is a box to choose you flights. All you need to do is specify your departure airport, destination, dates and the number of people that are flying then click "show flights" and the site will find the available flights for you. The site will then show a information in the form of a grid of the flights available and their prices. It shows all the flights for the day you specified, plus the day before and after. It points out the cheapest fare for both inbound and outbound flights for you (although these are often at inconvienient times). The good thing about Easyjet, as apposed to other flight operators is that the prices shown are the full prices of the flights (including taxes, airport charges, checkin charges etc). There are only a small number of things that you can add ontop of the price. Once you have selected which flights you want, you can continue to the next page where you can add extra things such as baggage, travel insurance, sports equipment etc. On the next page you can book a hotel if needed (but you can easily skip this part) then its time to pay! All very simple and straight forward. Easyjet are a ticketles airline and, usually a few seconds after you have paid, your "eticket" is emailed to you, you then print this out and use it when you check in on the day of your flight.

            One of the disadvantages of Easyjet is that you cannot book seats on a flight, so you are not guarenteed to be sitting next to the rest of your group. I decided to pay an extra £12 to get "speedy boarding" which makes sure you are one of the first people onto the plane.

            Overall, the best site out of the other low cost airlines I tried and very easy to use. I was also very confident when purchasing my flights that the price I was looking at was the final price, and they were not going to add on any obsurd charges at the end!

            Comments

            Login or register to add comments
          • More +
            13.01.2010 15:32
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            Would use again, but not if it is snowing ;)

            Easyjet is a well-known no frills airline company. They fly to many destinations, mainly across Europe.

            Normally when I am travelling abroad, it is as part of a package holiday. However, my boyfriend asked if we could visit Barcelona for his 21st Birthday and it worked out considerably cheaper to book everything separately.

            Easyjet's website was simple to use. You just put your dates, departure and arrival airports and the amount of people flying. It then brings up a list of prices, showing you which days are cheapest to fly on, which is great if your dates are flexible. Once you have chosen your dates you have the option of adding different extras, such as suitcases, speedy boarding and insurance. It's all very easy, and once you have completed your booking you will receive a confirmation email to print off and take along to the airport with you on the day of your flight.

            Flying out to Barcelona was pretty straightforward, we boarded on time. We did leave an hour late but that was a passenger problem and nothing to do with EasyJet. Cabin crew were very friendly, and kept us up to date on what was going on when we were waiting to depart.

            So far so good. Unfortunately my lasting memory of EasyJet is the trip home.

            Our problems started on the return leg of the trip. After a problem free check in, and passing through security I received a phone call from family back home informing me that most the airports in the UK had closed due to snow, including the one we should have been landing at. There was no word from EasyJet on this, the departures boards were still telling us to board in an hours time. During that hour, there was no further information and we went along to the gate with all the other passengers. Our boarding time came and went, and at this point rumours were starting that the flight had been cancelled. I got in touch with family at home and it was listed on the internet as cancelled. It was a further half an hour before this was announced to the passengers due to board this flight.

            We were told to collect our suitcases. At this point there were no EasyJet representatives to be found, and security at the airport were refusing to let us back through the security gates. Eventually, we got to baggage reclaim, got our suitcase to find it had been badly damaged, without actually going anywhere.

            We were told we could transfer our tickets, so joined the queues. EasyJet staff seemed as clueless as us about what was happening, and the queues moved back and forth from one end of the terminal to next meaning one minute you would be at the front of the queue, and the next you would be at the back with little chance of getting on a plane that day. After around 90 minutes of queuing we were transferred on to another flight, travelling to Bristol. We were promised a coach up to Liverpool, the airport we should have been landing at.

            Fast forward a few hours, we had landed in Bristol. A member of EasyJet staff told us to go get something to eat and there would be an announcement when the coach had arrived to take us up to Liverpool, so this is what we did.

            We were settled on the coach, when we stopped outside a hotel. We discovered everybody else had been booked into a hotel, and the plan was to get a coach back to Liverpool in the morning when hopefully road conditions had improved. At this point we were very concerned about what was happening, as our names did not appear on the list for the hotel. Luckily, the hotel booked us in with the rest of the EasyJet passengers without a problem. The hotel was lovely, and we were given £22 each for our evening meal, and also breakfast the next morning.

            I tried to get in touch with EasyJet to find out what was going on, and to see if we were booked onto the coach. A man at EasyJet customer service simply told me he could not help as he was not even in the same country as me. Eventually, 2 hours later, I got in touch with somebody who told me a coach would be picking us up at 10am the next morning.

            We eventually got home, 40 hours after leaving our hotel in Barcelona. EasyJet overall handled the situation okay, the weather was not their fault. My only problem was a lack of communication. The prospect of sleeping in a hotel reception with no way of getting home was pretty worrying at the time. I would use them again as the prices are reasonable.

            Comments

            Login or register to add comments
          • More +
            02.01.2010 18:44
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            affordable prices and good service

            Easyjet is an airline company which offers affordable prices for flights, hotels / apartments, car rentals, airport parking and travel insurance. You can make either a flight booking, hotel booking, or even a holiday booking.

            Easyjet fly to many domestic and european countries. They offer reasonable rates and their service is good.

            I recently went to amsterdam and flew with Easyjet. I was impressed by the service I received and the flight was on time, airplane was clean and they were always there to assist me when needed. However, there have been some bad remarks about Easyjet in the past and I know that they are not always on time and a few of their flights do get cancelled / delayed. I usually fly with Easyjet if I am not travelling far and it is a very short flight, because there is no point paying premium costs for a flight that is going to only last a few hours / minutes.

            However, they do not provide free meals on the plane, and any food / drink requested does need to be paid for. They do not give you much legroom on the plane, but then again, it will do for a short haul flight.

            Their website is very user friendly and easy to navigate and make bookings on.I have never had a problem and am so far satisfied with Easyjet.

            Comments

            Login or register to add comments
          • More +
            31.12.2009 13:52
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            Easyjet.com is a safe choice for booking any flight

            Easyjet are a budget no frills airline offering both national and international services at low cost. The lowest costs are found on their website and it is that that I am reviewing today.

            Unlike other airline websites (Ryanair!), Easyjet makes it easy to find the flight you want. On the off chance that you don't know where you want to fly, there is a link on the homepage that takes you to an interactive map showing you what destinations you can reach from what airport. Rather helpfully you can then click on any of one of the many airports and get advice on how to reach it.

            For those who do know what you want, on the homepage you input simple details such as where you want to fly from, where you want to fly to, when you want to fly, and if appropriate, when you want to fly back. You then select the number of passengers and press the search button.
            The easyjet website then presents you with a list of all of the flights available on that date. Rather helpfully it also lists flights within three days of that date, three weeks of it and a whole year view to show you the cheapest option. The cheapest option is automatically highlighted for your convenience.

            The next step is to book your flight. This is as easy as entering passenger information and payment information. It is worth noting that there are charges for online payment which differs based upon what type of card you use. There are also extra charges for luggage and insurance and there is the option to add carbon-offsetting. These can quickly make the price of a flight jump up considerably, but are cheaper than what you would pay at the airport. Also, given the cheap prices of the flights anyway, you are still saving a lot of money.

            The Easyjet website is also keen to recommend their car rental partner and does provide suggestions for hotels when you arrive. This advertising can get annoying, but may prove useful for some.

            All in all this an easy to use website that works well on all browsers and all internet connection. It provides you with the information you need to book your flight and makes it easy to do just that.

            Comments

            Login or register to add comments
          • More +
            10.12.2009 23:20
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            Make the most of cheap flights while you still can!!!

            EasyJet is a British based budget airline company offering cut-price trips to over 100 airports in 27 countries throughout Europe and North Africa. They operate from all the major British airports.

            As an occasional business and leisure traveller, I regularly use EasyJet and have only praise for them.

            The website is well laid out in the distinctive orange and white EasyJet colours. Special offers are clearly laid out and some of these can be very impressive indeed. You can book accommodation, car rental and travel money (though this is actually done through their partners) however I have only ever booked the actual flights.

            You simply choose the airport you wish to leave from, the destination, the dates (and whether or not they are flexible) and the amount of travellers. The site will then show you a list of possible flights with prices (the lowest price is clearly marked).

            Booking is very easy and straightforward and you can print confirmation straight away. You can also print boarding passes online saving a great deal of time at check-in.

            Of course, the real advantage of EasyJet is the prices. As an example, I recently spent roughly £60 on a return flight from Gatwick to Marseille, and that price seems to be around about the average for most destinations in Europe. Along with RyanAir, they are the cheapest around.

            Any extras have to be paid for. For example, you can pay about £20 extra for a "speedy" ticket which means that you board the plane first and choose where to sit. You also have to play a similar price to check in any luggage. As I normally only go for a couple of days, I try to pack everything into my hand luggage which you don't have to pay for. People complain about having to pay extra for all these things, but in reality it's this which keeps the prices down.

            As a budget airline, there is only one class of seat. These are fairly comfortable but quite cramped if you are above average height. However this is not too much of a problem as most of the flights are only short. The service onboard is always efficient and friendly. You have to pay for any food and drinks but the prices and quality are reasonable. There are also lottery-style tickets to buy and the normal duty-free.

            Unfortunately, the government seems to be about to declare war on cut-price airlines, another nail in the coffin of many small businesses. So my advice would be to make the most of it whilst it's there.

            Comments

            Login or register to add comments