Newest Review: ... debited. 12 days later, when my mum went to check in for her flight with her luggage etc., she was told that the agent had cancelled her co... more
The worst website I have ever used for booking flights
Author Name: Mike
Disadvantages: Everything, especially flight booking procedure. A major hassle
I booked a flight with the eBookers website and after I had confirmed the booking with my credit card, the eBookers website had a message saying something like, 'your booking will be confirmed by an email to you. If you don't receive an email within 30 minutes, please commence the booking process again'. I never received a conformation and after speaking to one of their "customer support" agents for half an hour. It was confirmed that there was in-fact, no flight booked so I've got to go through the whole process again. This is a ridiculous procedure and it's not the first time it has happened with this company. However, it will be the last... Because I will never use eBookers for anything again in the future and if any friends or colleagues ask for advice on which online travel companies to use, I shall tell them of my experiences with eBookers.
Summary: Will never use this company again