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fashionspecsdirect.co.uk

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2 Reviews

Type: Fashion - Website specialises in prescription glasses

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    2 Reviews
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      10.11.2010 15:22
      Very helpful
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      An efficient online shop with good customer service.

      I was after a small pair of half-rimmed(?) specs - but only wanted to pay around £20 as they would be a spare pair for the car! Fashion Specs Direct had a pairthat fit the bill - for only a very dubious £9.95!

      Having emailed them a couple of questions about the frame, I was astounded to not only get a reply the same day - but also a follow-up phone call to see if my concerns had been addresses. This all sounds very good. But it got better. I placed the order as soon as I got off the phone on the Monday - and had the pair of glasses arrive on my doormat the following Thursday!

      The quality of the glasses was very good imo. At least as good as with the other pairs I've bought over the years with the big high-street chains. I've had one bad experience of buying online before and thought I'd never again venture to the internet for my glasses (beware companies 'pretending' to be British with '.co.uk' in their name - but are foreign is all I'll say!).

      All in all a very satisfactory experience that has renewed my faith in buying glasses online! Would recommend this site to anybody.

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      14.01.2010 13:27
      Very helpful
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      Steer clear!

      I went for an eye test after leaving it for far too long and found out that I was no longer long sighted but now I am short sighted. It is no wonder I had stopped wearing my old glasses!
      After Christmas I was feeling the pinch and so decided to get a cheap pair of glasses over the internet to see me through the next month or so until I could buy some nice ones. I looked on fashionspecsdirect.co.uk and found a pair I quite liked that were dirt cheap and just went for it. No extras just basic lenses and without any coatings. Including postage of £2.95 It all came to just £19.90.
      Just a week later they were delivered. They come in a Jiffy bag, as you don't need to sign for them they can just be posted through the letter box.
      They come in a cheap standard hard case, mine was green but I don't know if that varies or not. The case is actually too small for the frames I had chosen, it squashes the frames as you shut it.
      My frames are cheap but look ok, I would happily wear them out and I can be rather self conscious. Although this is where the good points end! The lenses are not correctly in the frames, at the top they stick out. There are gaps between the frames and lenses that in some places are wide enough to easily notice.
      They mean I can see the TV, read and see detail but and this is a big but they are weird! Angles are wrong! My PC monitor right now is wider at the top than the bottom, as are all vertical lines, they have transformed into diagonals! Not only that but the floor is always downhill and it all looks like I have shrunk to about three feet tall!
      They were filthy when they arrived too.
      I did not expect miracles but I didn't expect them to be so bad!
      I emailed them to say about the problems I was having and to see if they could be rectified if I returned them. On the site they say they will exchange or refund if you are not 100% happy. After three days I still have not had a reply and they say on their site that if they are to be returned then they must be sent back within seven days of receipt!
      I do not recommend this site at all but I am sure that some glasses companies online are worth considering.
      This site also sells designer glasses but their prices are very high!

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