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Redeeming Points - Technical Error
Author Name: Val
Advantages: The Points are an advantage
Disadvantages: Not being able to redeem them is a disadvantage !
Although I have enjoyed completing the surveys for lightspeed, I have for over a month tried to redeem my points only to be given the "a technical error is occuring" message. Despite repeated emails from Lightspeed advising me this will be sorted I am still trying !! some 5 weeks later. Has anyone ever received anything but the automated response?
If anyone else has had this problem and managed to solve it I would be really grateful for any advice.
Summary: Frustrated !