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Get money to complete surveys
Member Name: jeffjen
Date: 25/02/09, updated on 13/07/09 (123 review reads)
Advantages: Earn pounds, vouchers & gifts
Disadvantages: Terrible customer service!!
I joined Lightspeed Panel a few months ago and have earned around £12 so far for completing surveys.
Basically you sign up and complete Quick-Match Surveys and mini polls which can lead to you being sent a survey to complete.
Most surveys take around 20 mins to complete - if your not screened out!! On completion of the survey you will be credited with approx 80 points - this used to be 110 until recently - which when you have earned enough you can convert to cash, vouchers or gifts from their catalogue.
I have converted all my points earned to cash which is payable to you via paypal. Lightspeed is probably one of the better survey sites as your points are credited right away and there is an extensive range of redemptions.
I usually receive around 4 surveys a month sometimes more, but often I am screened out of them after answering a few of the questions - its so annoying when this happens sometimes, as it feels like you have given them a lot of info before they decide you do not qualify!
The other downside to this site is the customer service, which seems to just send you automated replies if you have any problems. It tells you to email 'Lauren' but I don't think she actually exists lol!
Most common problem I have found is sometimes after completing the survey the link does not work which adds your points to your account. This has happened twice to me and i have emailed Lauren only to be told it can take a while for points to be added. So I waited and still nothing, I emailed again and got the same reply, so I pointed this out in another email and was told the points would be added manually but can take time. Well Ive never got these points and emailed Lauren the other day, and surprise surprise got the same answer, which makes me think this is just automated and I will never receive my missing points!
Having said that I have still managed to earn a few pound from this site and continue to use it. I just wish they would improve their customer service!!
You only need 115 points to convert to £1 payable via paypal, or you can save your points to cash out greater amounts or exchange for vouchers or gifts. I usually receive paypal payment around 10 days after requesting it.
Summary: Could be so much better!