Newest Review: ... them online through Twitter or Facebook. For the codes if you people use you yourself get back £1 off a box. However, honestly I would gi... more
A-graze-ing snacks delivered to your door!
Member Name: ljackson24
Advantages: Tasty snacks, healthy, delivered
Disadvantages: None for me but not to everyone's tastes and some people think it's pricey.
I discovered Graze a few months ago when I was browsing the 'freebies' on Quidco. One of the offers was to sign up to Graze and receive a free box, whilst getting £1.50 cashback in the process. I decided to have a look at the website and ended up ordering the free box...and many more since. I have also got many friends into using Graze and thought I would share my thoughts here also.
--What is Graze?--
'Graze' is a way of having healthy snacks delivered to you as often as you like. The website is www.graze.com and by setting up an online account with them, you can browse through the selection of available snacks, choose which ones appeal/don't appeal to you and when you want to recieve your box(es) of snacks.
The idea of a graze box is that all the snacks are healthy and keep you full by giving you slow releasing energy. Therefore by 'grazing' on the snacks throughout the day it should stop you eating other less healthy food (in theory!) and ensure you feel good and full of energy all day long.
Your 'Graze Box' is delivered to you and comes as a small flat cardboard box (it fits through the letterbox so no need to make sure you're home when it comes) which is split into four sections. Each section has a small plastic container filled with a different snack. You also get a little booklet which contains information about each snack including nutrional info such as calories, fat, carbs, etc. You also get other facts in there and normally something else such as vouchers to give your friends which entitle them to a free box.
The company behind graze is called Nature Delivered Ltd but they operate as 'Graze.'
To start using Graze you go to the website (www.graze.com) and click on 'get started.' You then decide whether you want a 'nibblebox' or a 'nutritionbox.' The nibble box is the normal selection of snacks and the nutrition box is an extra healthy version. I went for the standard nibble box as this is still balanced and healthy. You then enter all your details including address and payment details and tell them when you want your box delivered. Bear in mind when you choose a delivery day you will recieve (and pay for) a box on that day every week unless you cancel or change it.
Once you've given your details, you then browse through all the snacks there are and indicate whether they sound like something you would like to try or not. This way you don't end up recieveing something you will deifinitely not like.
So as mentioned above, when you sign up to www.graze.com you are supposed to browse through all the snacks and select one of the following options:
Bin (Select this if you know you won't like the product and they will never send you it)
Try (They will send you the item occasionaly to try it)
Like (This means you like the product and will receive it more frequently)
Love (Select this if you want to receive the product frequently)
There is also a 'send soon' tick box which you can tick if you want them to send something asap (usually in your next box.) The only thing about this is that the 'send soon' option is often unavailable which I understand is due to certain ingredients not being available at all times.
You can change your 'ratings' anytime. For instance if you want to try something then receive it and don't like it you can change the rating to 'bin' so that they don't send it again.
The snacks to choose from are in the following categories:
Dips & Dippers
These include things such as bbq relish dip with mini bbq breadsticks as 'dippers', apple and pear chutney dip with poppy seed flat bread dippers, and a toffee sauce dip with dried apple slice dippers.
Guilt-Free High Tea
Guilt-Free High Tea involves a small piece of cake and an afternoon tea tea bag. The cakes include pumpkin and ginger cake and carrot cake.
These are a relatively new addition to the website, and despite rating some of them as 'love' and 'send soon' I have never received one. Apparently this is because they are only made occasionaly due to particular ingredients that need sourcing and the fact that these are a very fresh product.
The breads include three different marble breads, including tandoori rustic marble bread, and two different foccacias, including west country cheddar red onion & chutney topped variety.
These are all different mixes of mini crackers and other ingredients. For example 'veggie sushi plate' in a mix of ginger and nori peanuts, japanease seaweed rice crackers & wasabi coated peanuts.
There are about five different flapjack flavours including orange & ginger, and fruit & seed.
There are two types of olives available; chilli & garlic or basil & garlic.
This section contains various mixes of things such as seeds, dried fruits, and chocolate. For example 'strawberry milkshake' is a mix of dried strawberries, dried banana slices, and white chocolate buttons. 'Honeycomb crunch' is a mix of chocolate honecomb pieces, almonds, and sultanas. To be honest most of this section sounds like it's going to be more exciting than it is. Many of the mixes have the same names as various desserts, but they are in fact a healthy mix of fruit and other healthy things. Having said this, most of the mixes have a little bit of a treat in them such as a few small pieces of chocolate, this is just balanced with healthy items too.
Dried Fruit and Nut Mixes
These are various mixes of fruit and nuts, and again these all have exciting sounding names, such as 'bakewell tart' which is actually almonds, cranberries, and cherry infused sultanas.
Most of the nuts in this section are various flavoured pistachios.
These are similar to the other mixes only they are all either fully or primarily made up of different dried fruits.
Various seed mixes including seeded granola.
Those are all the sections of snacks to choose from. When choosing you can opt to look at only non-coleliac or non-vegan snacks, then when you're on the page of them you can 'bin' them all if you need to. You can also type in a particular food into the search box, for example: banana. This will bring up every single mix that contains bananas so you can 'bin' then all or 'love' them all or whatever you want.
--Prices and Delivery--
A Graze box costs £3.79 now which I think is good value for money considering delivery is included in that price, and what you receive is delicious, healthy, good quality food. I get my boxes for £3.49 as this was the price when I signed up, and they didn't increase the price for existing users. As mentioned earlier I got my first box for free but I also got my second one half price, due to a special offer at the time. I have a few'offer codes' which entitle new customers to a free box, if anyone wants one then message me and I'll send you one. Alternatively I don't think it's too difficult to find one online. My initial plan was to have the free box and the half price one and then cancel my account but I enjoyed the food too much and have continued recieving my full price boxes every week!
When you sign up you have to choose a day (or more than one day) when you want your weekly boxes but you are not tied in at all and once you have recieved your first box you can cancel your account, or you can cancel it at any other time. Obviously if they have already taken payment for and sent a box to you you will have to pay for that one, but apart from that there are no fees to cancel and you are under no membership or contract. You can also 'book a holiday' if you don't want your graze box one week, or what I sometimes do if I don't want one one week is just reschedule the delivery for the following week.
You can have your boxes delivered to your home or office or anywhere else you like, and you can also send a one off box to a friend or family member as a treat.
--My Experience with Graze--
As I mentioned above, I started off with a free box from Graze, followed by a half price one. So when I ordered the first one I just thought of it as a free snack and didn't expect anything much from it. The box arrived on the day I ordered it for (I think I ordered it on a Tuesday night and the next available time for delivery was the Friday) in a flat cardboard box, which came in perfect condition.
As I had been on the website and 'rated' all the snacks, my box was full of things which all looked yummy to me. These yummy lookng things were:
Chocolate honeycomb flapjack: This was three small pieces of honeycombe flapjack with milk chocolate drizzled over them.
Cheddar gorge: A mix of cheese cashew nuts, baked herb bites, and salsa corn sticks.
Lemon meringue pie: Yoghurt coated peanuts, lemon infused sultanas, and mini meringue pieces.
Bonnie wee oatcakes: Small cheese & chive flavoured oatcakes with carmalised red onion chutney dip.
I really enjoyed all four items. The cheddar gorge in particular was lovely, as I love cheese and the cashew nuts had a really nice cheesy but not artificial flavour to them. The bonnie wee oatcakes are also a favourite of mine as they're a bit dry but once dipped into the onion chutney they're perfect. They'd be even better with a slice of cheese but this would defeat the object of being healthy wouldn't it.
The flapjack was enjoyable too and although it was the most calorific of the snacks I received I could tell it was still quite healthy and naturally as it seemed very 'oaty' rather then syrupy and there was only a little bit of chocolate on it. The lemon meringue pie was my least favourite but I liked it all the same. The lemon infused sultanas in it were nice and again it was clear the flavouring was natural and not artificial tasting at all.
Overall I was really impressed, hence why I carried on receiving the boxes. I am a really fussy eater so I've 'binned' a lot of the products on the website, so everytime I receive my Graze box now I know I will like the contents (seen as I've now tried all the items that I 'like' or 'love') and I always do enjoy it. I personally recommend 'herb garden', 'cheddar gorge', 'bonnie wee oakcakes' and 'hazelnut espresso.'
I haven't had an awful lot of contact with the Graze customer service team apart from a couple of small things. First of all when I received my first box I was so pleasantly surprised and impressed with how much I enjoyed the food that I sent their customer services a short message saying how pleased I was with my first Graze box. I'm always quick to complain when something is wrong so equally I like to give positive feedback whenever I'm particularly pleased with something. I received a very grateful reply from a member of staff within about an hour, and I could tell had been written personally to me, so I liked that.
The only other time I've heard from their customer services team was once when my Graze box didn't turn up. I received an apology email saying how sorry they were and telling me that my next box would be free of charge. I was happy enough with this as mistakes do happen and an apology and free box made up for it.
Other than that I've not had any need to contact the company as I've had no other problems and no complaints.
Pretty much everything tastes good
You say go through all the products on the website first and rate them to ensure you won't recieve something you really don't want
Delivered to your door/office
Can have a free box first to try
Natural, fresh, nutritional food
In my opinon price is reasonable
You can cancel/change orders at any time
Plastic containers of snacks are not resealable
Sometimes may recieve items you don't like
There are cheaper healthy snacks available (for example fruit)
Overall I am a huge fan of Graze. I love the food, the company itself, and the idea of eating natural, nutritious and healthy food. I will carry on getting a box delievered about once a fortnight as a treat and I recommend it to others, at least to try out. As I said, when you sign up you do have to give your card details even if you're getting a free box but you can cancel your accout as soon as you've recieved it if you like so that you don't end up paying. You're under no contract or obligations. Ok now I'm starting to sound like some kind of Graze Sales Rep so I'll end this review now. 5 stars from me.
Summary: A way of having healthy snacks delivered.