Newest Review: ... The username was provided to me as it is a unique number as opposed to say your email address or something else you choose. This creates a ... more
Building Society Online
Member Name: jacketpotato
Advantages: Easy to use, clear
Disadvantages: Could be more secure
Halifax.co.uk is clearly the webiste for the building society I'm sure we all know. I was given access to Halifax's online banking system when I opened my account at the branch 2 years ago. The process was simple, the advisor logged onto the website and the toughest part of signup is thinking of a unique password, mixing numbers and letters is important for maximum security.
When you try to login to the online banking section, you are taken to the secure area of the website where all details are encrypted to prevent fraud and snooping from undesirables. The username was provided to me as it is a unique number as opposed to say your email address or something else you choose. This creates a little more anonymity and makes it hard to associate your other passwords with this account to stop people guessing.
I think that the security here is not enough though. No matter how secure your password is, that is the only barrier between your money and the internet. I would much prefer a two stage verification process either by using a key fob which generates codes you should enter alongside your password, or by sending a time sensitive code to your mobile phone, again to verify it is you trying to access the account.
Once logged in, the layout of the website is clear and straightforward. It is easy to view your accounts and manage them in the browser, I found it a simple process to create standing orders and transfer money to other accounts, which would then be completed instantaneously regardless of the time of the day.
When not logged in, the website contains all the information you would need to research Halifax's range of finance products. In fact when in branch, I am usually told to refer to the website for both the latest product and offers and also that the terms and conditions can be found and printed off from there.
Halifax.co.uk also offer online online accounts that usually provide the same benefits as the regular branch accounts and on top of that you can expect them to offer better interest rates becuase they take out the need for sales people working in a actual branch. A welcome bonus if you are comfortable to keep it all online.
In all, Halifax.co.uk is a very useful website, it has the most up to date infomation available and for those with online banking it is easy to use. I would prefer to have a two stage verification log in process for better security though and because I feel this is a major point, I drop its overall rating to reflect this.
Summary: Useful website for internet banking and information