Newest Review: ... booked the holiday. When we arrived we were given a double room with a third bed pushed in to make it three bedded. The staff in the chale... more
Steer clear of this company.
Author Name: Les T.
Disadvantages: Not trustworthy
We booked a family holiday in Chalet Annapurna1 in Tignes in January 2013. We booked two rooms one was for three adults. We were assured that the room for the three adults was a proper three bedded room with ample space for all the adults plus their luggage. On that basis we booked the holiday. When we arrived we were given a double room with a third bed pushed in to make it three bedded. The staff in the chalet thought that the extra bed was for a child and were astonished to find it was for an adult and those staff did find a proper adult bed for us. However, that left very little space, about 6-9 inches between two of the beds and two of the beds were pushed tighly together.
We complained to ifyouski and whilst they replied they did not take the complaint as seriously as they should have. They tried to claim that it was a mistake on the part of the suppliers of the chalet rather than them. Eventually after many attempts to get some sense and recompense from them they stopped replying to my emails. Put simply, I will never deal with ifyouski again. When we we were having our conversations with them prior to booking and prior to travel we were told untruths, whether it is because they are incompetent or some thing more sinister was involved we will never know. I cannot think it was a mistake because they charged us full adult prices. Whatever the reason, they are not to be trusted.
Summary: Not a good company to deal with