internetcamerasdirect.co.uk

I'm afraid this has got to be one of the worst companies I have dealt with. I ordered a Camera as a present for my Mothers 70th birthday (in stock) on a Monday, apparantly too late for next day delivery, but was assured it would be delivered on the Wednesday. After my wife spent the whole day in waiting, I telephoned the company to find out where the camera was only to be told that they had not even sent it. When I complained they said they did not have time to call people and let them know, (great customer service!) A Rep called me the following morning to personally assure me that they had now submitted the invoice and the item would DEFINATELY ...  Read the complete review

You'll get your camera, but don't expect any after-sales service from this bunch of cowboys. The camera they supplied was faulty (Ricoh RR1). I contacted ICD who advised me to send it straight to the repairers. Eight months later they still hadn't returned the camera, and wouldn't give me a straight answer as to what they were doing about it. I asked ICD to assist, as after all, they sold me the camera. ICD said they would look into it and get back to me... three times. I heard nothing. Ten months later and I was fed up - I wrote to ask for a refund...twice. Did they reply? No. Meanwhile I contacted Ricoh who immediately discovered ...  Read the complete review