Why don't they pay up? (jamba.co.uk)

Member Name: Daisy

Product:	jamba.co.uk
Date:	12/11/00 (23 review reads)
Rating:

Advantages: fun games, can be addicitive

Disadvantages: getting your prizes can take a long time

Jamba seems like a fun site. It is very colourful, although you do need to have shockwave installed to play some of the games.

There are a whole variety of games from pub trivia type questions to bingo with the original voice of Kenneth williams as the bingo caller -very amusing.

The prizes on offer range from small amounts of cash to TVs and cars. I have won £20 a number of times on their Lucky Letters game. To take part you register a combination of numbers and letters. If you match 4 you win £20, 5 gets you £100 and they pay £1000 for matching all 6. However even though I have claimed straight away and followed their procedures they are very bad at paying out. On average I have had to wait 3 months to receive the money and this is after numerous e-mails to them (to which they usually don't respond. At the moment I have outstanding claims with them from September amounting to £60 and no indication of when it will be paid.

I know from friends that they are slow with other prizes due to people but the Lucky Letters prizes do seem to be the slowest. This all makes for bad publicity for the site surely and it certainly puts me off visiting again!

Summary: