James Villas

For the best two years we have enjoyed Villa Holidays which we had booked through travel agencies. This year we decided to book direct and decided to use James Villas who we were under the impression were the best. How wrong we were. We were notified by email on Tuesday 11th August 2009 at 3-00p.m that the villa we were due to stay in was no longer available and the alternative villa that James Villas offered was miles from anywhere but with a bar 100 metres away, not what you really want on a family holiday with two children! As we were due to go on holiday on Saturday 15th August 2009 (yes in 3 days time) we were frantic that James Villas sort this situation out. ...  Read the complete review

We booked a James Villa for a week at the beginning of July just outside Playa Blanca in Lanzarote. We went with another family so there were 9 of us in total - 4 adults and 5 children. The booking process was done online and was straightforward although the names on the confirmation were incorrect but that was corrected quickly. The site was very easy to navigate around with information very clear and no need to telephone James Villas to confirm anything which was unclear. When the confirmation came through incorrectly, we e-mailed them and it was done by return of post. The villa clean, spacious and the welcome pack was substantial. The pool was adequate ...  Read the complete review

We have just returned from a great two week break in Calan Blanes Minorca. I booked in January with Jamesvillas as they had the free car hire, free insurance and welcome pack offer. Unfortunately my holiday documents, flight tickets etc were sent to a distant neighbours house but luckily they know us and dropped them round. After this i was a bit worried i had made a mistake booking with them, but all turned out well. The car was a very nice Seat Leon although we did choose to pay the excess waiver of £80 euros for the insurance as some of the cars did have knocks and bangs on them. The directions from the airport were clear and easy to follow. The ...  Read the complete review

- Introduction - I've been with my parents on a number of holidays that were booked through James Villas and so I feel I am quite familiar with the company, certainly in terms of the type of holidays you get through them anyway. We've been to a number of different places through the years, from a small town in the Algarve (Portugal) in 2002 (which was eye opening to put it that way), to this year when we went to Malta (which ive done a long review of) and other places such as Lanzarote and Gran Canaria, on the Canary Islands and Cyprus. We have encountered a few problems during these holidays and my parents had contemplated complaining to the ...  Read the complete review

Rented "Il Bagnese" in Italy via James Villas a "best of" villa. We walked out within 1 hour of arrival. The place was filthy!!! Mould on toilet seat, shower broken, kitchen non existent,microwave on top of fridge freezer, drawer units falling to pieces, scum line around swimming pool, nothing of quality. Have used them before and been very happy but when faced with a problem they did not want to know!!!! This Villa does not reach the standard of the other 'Best of' Villas that we have rented before and when advised of this they just do not seem to care. With their attitude I will never be using them again. Copies of their letters ...  Read the complete review