James Villas

We have just returned from a great two week break in Calan Blanes Minorca. I booked in January with Jamesvillas as they had the free car hire, free insurance and welcome pack offer. Unfortunately my holiday documents, flight tickets etc were sent to a distant neighbours house but luckily they know us and dropped them round. After this i was a bit worried i had made a mistake booking with them, but all turned out well. The car was a very nice Seat Leon although we did choose to pay the excess waiver of £80 euros for the insurance as some of the cars did have knocks and bangs on them. The directions from the airport were clear and easy to follow. The ...

- Introduction - I've been with my parents on a number of holidays that were booked through James Villas and so I feel I am quite familiar with the company, certainly in terms of the type of holidays you get through them anyway. We've been to a number of different places through the years, from a small town in the Algarve (Portugal) in 2002 (which was eye opening to put it that way), to this year when we went to Malta (which ive done a long review of) and other places such as Lanzarote and Gran Canaria, on the Canary Islands and Cyprus. We have encountered a few problems during these holidays and my parents had contemplated complaining to the ...

Rented "Il Bagnese" in Italy via James Villas a "best of" villa. We walked out within 1 hour of arrival. The place was filthy!!! Mould on toilet seat, shower broken, kitchen non existent,microwave on top of fridge freezer, drawer units falling to pieces, scum line around swimming pool, nothing of quality. Have used them before and been very happy but when faced with a problem they did not want to know!!!! This Villa does not reach the standard of the other 'Best of' Villas that we have rented before and when advised of this they just do not seem to care. With their attitude I will never be using them again. Copies of their letters ...