standards slipping (James Villas)

Member Name: TherMoJo

Product:	James Villas
Date:	25/09/05 (684 review reads)
Rating:

Advantages: good...if you dont want a holiday

Disadvantages: none fior the company

we booked a holiday...the villa got trashed..james villa promised us the next week in a good villa..then they cancelled that. they cancelled in it the last hour..at 3.40am am while we were packing. they told us we could speak to somebody and that never happened. we had booked the most expensive villa on the island and that didnt seem to count...so get prepared for bad service and a phone call minutes before you go. i realize i must sound bitter ..but so would you if youd spent £2900. by the way they hired it out to a well heroin addict...

Summary: poor service