livingsocial.com
do not use if you have problems they refuse to acknowledge a refund - livingsocial.com Internet Site

Newest Review: ... and basically been told tough, I am now going to illustrate to others how bad this company are, they deny liability and wont refund my... more

do not use if you have problems they refuse to acknowledge a refund
livingsocial.com

shelllanc

Member Name: shelllanc

Product:

livingsocial.com

Date: 23/02/12

Rating:

Advantages: good bargain if all goes well with transaction

Disadvantages: if things go wrong they dont allow any recourse via them

I would just like to say DO NOT ORDER via this company, I ve had an issue with redemption of an offer for months for 2 orders, (seller wont allow me to book) I have been trying to resolve this via living social and basically been told tough, I am now going to illustrate to others how bad this company are, they deny liability and wont refund my money for the unused vouchers, they are the worst company I have ever dealt with, and as a law student I am taking this matter further. If anyone else has had problems please message me as I am building a portfolio of cases together to bring before watchdog and consumer direct. All I wanted was my money back, and you have turned this into a battle!
The other thing is the time it takes to get a response, 2 weeks on the first count, then I had to threaten them with oft and they took a further 5 days to respond with some answer that was not even relevant to my question, awful customer service, you waste your time raising an issue and they dont even bother to read it,
avoid this company they are not like groupon who value their customers and refund with a no quibble guarantee

Summary: no refund policy excludes your consumer rights