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mazumamobile.com

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50 Reviews

Cash in on your mobile phone.

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      10.01.2014 13:57
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      Will use them in the future and can highly recommend!

      I recently purchased a new phone, as my old one was not only slow and constantly crashing; it also had a smashed screen.

      When I get a new phone I normally use one of the phone recycling websites to get rid of the old one, as usually I keep my phones long enough that they're pretty old and/or broken and therefore aren't really worth selling.

      For anyone who isn't aware of phone recycling sites, these are sites which pay you to send your old mobile phone to them, with most of them also accepting games consoles, digital cameras, and other electronics too. I'm guessing they can then refurbish the items and sell them on or use the parts when the item is faulty.

      The reason I chose mazumamobile.com is that I entered my phone's details into a phone recycling comparison site and Mazuma was offering the most money. There were a couple of other sites offering the same but Mazuma was the only one I'd heard of (through their TV adverts) so I decided to go for them. To be honest in the case it was only a small amount of money (£9) due to my phone being quite old and having a smashed screen, but had the amount been larger I'd have certainly wanted to choose the better-known company, so that's what I did. I can't remember what comparison site I used but if you just Google 'mobile phone recycling comparison' then lots of them come up.

      As I mentioned before, mazumamobile.com offered me £9 for my phone, which was absolutely fine by me seen as the phone was broken and a it's model that's been around a few years (Samsung Galaxy Ace). Some people maybe wouldn't bother for the sake of £9 but not only did it give me a few quid to put towards the purchase of my new phone, it also meant the phone would be recycled rather than me just putting it in the bin. Even if I couldn't get any money at all I'd rather recycle it.

      The Mazuma Mobile website is fairly clear and simple to use. The homepage has a white background, with mainly purple and orange text and pictures. There is a fairly large text box on the homepage where you can enter your phone model and click 'search' in order to be shown how much money you will be entitled to. It's extremely quick and easy to do and takes seconds to find out how much you would get, with no need to sign up at this point. You can also mark whether your phone is broken, which obviously reduces the price, to make sure you are being shown the correct amount you are entitled to.

      There is a helpful list of what constitutes a broken phone in case you are unsure of whether your phone is classed as faulty or not. My smashed screen meant the phone was (as I assumed) broken.

      Once you are shown the price and decide to accept it, you are then asked to create an account. This is quick to do and asks for the usual basic details such as name, email address, postage address, and also payment details for them to be able to send the money. You can choose to receive a cheque, a bank transfer, or Argos vouchers. Argos vouchers give you slightly more money but obviously this isn't as good as cash unless you shop at Argos a lot or have a particular purchase you are planning to make there.

      I filled in all my details and chose a bank transfer to receive my money, and this claimed to be 'same day' meaning they would pay as soon as they received my phone.

      You then choose whether to have them send you pack to send the phone in, or whether to print your own. I got them to send me one, but I suppose to do it even quicker you could print your own and then send it off straight away.

      The pack arrived the very next day which was impressive. It contained a packet to send the phone back in, instructions on what to do, and a couple of labels; a freepost label and a different label to use if I wanted to send it recorded delivery (recommended for high value phones). I obviously didn't send it recorded delivery as this would have cost nearly as much as the money I was getting for it!

      The instructions said to pack the phone in a box and then put in the packet and send back to them with the chosen label attached. I couldn't find a box so I just packaged in well in a jiffy bag, put it in the provided packet, and attached the freepost label. The instructions said to take it to a Post Office to get proof of postage even when sending it freepost. I didn't bother with this either, I just put it in the postbox.

      Two days later I received an email from mazumamobile.com telling me they had received my phone and would make payment straight away, and as promised the money was in my account that afternoon. I was very impressed with the speed and efficiency in which this was done. I've used similar sites in the past and they've been absolutely fine but nowhere near this quick or easy.

      I can highly recommend mazumamobile.com as this was such a quick, easy, and simple process. I will definitely use them again for future phones, as long as the price offered is reasonable, as it was on this occasion.

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      06.09.2012 15:46

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      I've used a few phone recycling companies before and they are the best. I've always got the money offered when signing up and it is my account on the same day. One phone I sent in as "non-working" as I couldn't get it to turn on. They actually gave me the working phone price as it was just a problem with the battery. Couldn't fault them.

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      09.07.2012 22:42
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      Brilliant experience

      I did have a samsung galaxy s 2 which after only a few months broke on me. I tried sending it to be repaired with no such luck. Suddenly I was without a phone and no money to buy a new one!

      Luckily my sister told me about Mazuma, she had used them and recommended them to me.

      I found the site and was pleased to see it was easy to use by either typing in the name of your phone or the IMEI code inside your phone. The one slightly annoying thing was that I put in Samsung galaxy s 2 yet it couldn't find it, however once i put the code in it found it automatically so I cant moan to much!

      Once you click on your phone, it asks you if the phone is working or not. I selected that it didn't and then it gives you a price they will pay. If you want cash for it then you get slightly less but if you have it in a voucher say for Argos then you'll get slightly more.

      As I didn't want a voucher for a particular place I selected the cash option, you can then choose whether to have a cheque sent to you or which I didn't expect they would do a bank transfer to you. But not only this the bank transfer would be done on the same day they receive the phone! As I was desperate for a new phone and needed money quickly I selected the bank transfer. You then just need to put in your bank details confirm them and add a few personal details and then wait for the postage bag to be sent to you.

      I expected to wait a while for it however I ordered it on a sunday and received it Tuesday morning! Nice and quick! Inside the information on how to send your phone is simple. Just stick it in the postage bag along with the delivery note they have sent you. You can either just send it like this and it's free postage. Or you can use the label inside to stick on the front and pay a delivery fee in order to get some insurance on your phone. However as my phone was broke I decided to just go for the free option! And so I posted it Tuesday night.

      They keep you informed all along the process from ordering the bag to them receiving your phone and finally paying you your money! I received mine Friday two days after I had sent my phone to them.

      All in all a great experience!

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      05.07.2011 08:15
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      Mobile phone recycling and trade-in facility

      Having now become the owner, as opposed to the renter of a new mobile phone, my mind turned to thoughts of what to do with the old one(s).

      I'd tried palming one off on my daughter who was in dire need of a phone of any kind, but it was apparently going to cost too much to unlock a Nokia e63, it not being one of those that can be done via e-mail having paid for the facility on e-Bay. In retrospect, since I now know that it has a trade-in value of a mere £30, it would have been a somewhat uneconomic task to spend anything on it.

      I did a bit of research - a posh way of saying I 'googled' mobile phone trade-ns!

      Thus it was that I came to be playing around with both Cash4Phones and the Mazumamobile web-site.

      I'm not quite sure why I tipped in the direction of the latter, as when it came to the trade-in on offer, they were both the same. As it happens I found the Mazuma approach a bit more reassuring and the method of posting a bit more convenient.

      USING THE WEB SITE

      Stage 1 - The whole process couldn't really be any simpler. The first page gets right down to business. You just type in your model number or IMEI number for an immediate quote. In my case just typing 'e63' led me to a pictorial choice between a Nokia e63 and a Samsung e630. From then on it was plain sailing.

      All I had to do was confirm that it was in working order - you can send broken ones but obviously what you get paid is peanuts by comparison, and in fact I'd have been paid £13 instead of £30. Naturally you stand more chance of being sent the phone back if it turns out to be entirely useless to them. Their promise is that if your phone doesn't live up to expectations, it will be sent back at their expense. Furthermore, if your phone is what you said it was, payment starts on day of receipt with e-mails to confirm the various stages, including the one we've all been waiting for, confirmation of bank transfer, or "the cheque's in the post", only this time it really is!
      To meet the claim that a phone is working their criteria as copied from their site are:-

      "Each handset should:

      * Turn on and off
      * Be fully functional (normal cosmetic wear and tear is acceptable)
      * Have a working screen
      * Include its battery (you can keep memory card, charger, etc)
      * Be healthy - not crushed or water-damaged"
      If your phone meets these, there's very little chance that you won't get paid.

      Stage 2 - This is where you get to choose your payment method. Personally, the bank transfer was my preferred method over waiting for a cheque and then finding the time and occasion to bank it. There was one other option which I'll deal with later.

      Stage 3 - At this point, you are asked to insert the IMEI number with a useful reminder on how to do exactly that (key in *#06#). This does two things. It firms-up on the precise model of your phone and confirms to them that it isn't a 'reported lost or stolen' which will have been blocked by the networks.

      Stage 4 - This is where you meet the big friendly purple button labelled "Sell This Mobile" thereby adding it to your 'Recycle Basket'. Yes you can send up to 10 phones at a time, and indeed if you intend to send more than 10, they'll even arrange courier pick-up.

      Postage is free whichever way you decide to send the phone. You can either wait for them to send you a postal pack with instructions, or download your own labels and put them on your own padded bag. I've now done both, and in fact using their bag only took 24 hours longer, the whole process literally taking place by return of post.

      For an item worth only £30, it was still advisable to get proof of posting from a Post Office, since this free procedure gets you up to £47 of insurance. If it's your old iPhone 3 that you're selling at £79*, it's best to pay out a bit more for real insurance.

      (*Exactly what a friend of mine was offered by all the phone shops too - I wonder if they use Mazuma?)

      It's probably easier to set up an account first, since the 'Recycle Basket' stage will need to know who you are and what your banking details are, unless you're a conspiracy theorist and opt for a cheque, but they still need to know where you live!
      WHY NOT GET MORE ON E-BAY?

      It would be tempting to try and get more on e-bay, especially as new versions of the same phone were still selling for up to, say, £130.

      However, the phone is not new, and it is badged by my network with a modified operating system to match. It is also locked to that network, all of which devalue it in the eyes of a buyer. Then of course, you'd be expected to box it up with its accessories, charger what-have-you, all of which add to the postage and packaging costs (and your time spent).

      Add to this e-bay's charges for placing the item on the system, and then, if it sells, and only 'if', you also pay commission.

      Contrast all of this with a simple 'just send us a working phone by Freepost' transaction, where, if it all works to schedule, gets you money in your bank account in two days. No mucking around with transfers back from Paypal, no nothing.

      Oh yes, and then there's the great e-bay buying public.

      "Can you get it unlocked for me?"

      "What 'apps' can it run?"

      "Can you find out how much it will be to send it to Nigeria?" (This despite the fact that you have already stated that you'll only send it to UK and Ireland customers)

      Then of course there's the "It didn't work when it arrived - I want my money back, and then some more to cover my costs of returning it!" at which point you give in, send them a refund and some suggestions, not all of them anatomically possible as to where they can dispose of it, always with that sneaking suspicion that you've just given the bloody liars a perfectly serviceable phone. Sometimes, trying to keep that 100% feedback just isn't worth it.

      "BUT CAN YOU GET MORE AT MAZUMA TOO?" (ASK DRIVER FOR DETAILS)

      When it comes to payment, money isn't the only currency. If you opt for an Argos voucher instead of cheque or bank transfer, you get 10% more. This, as someone has already pointed out, is very useful, especially if the money is going towards a new phone that Argos happen to stock.

      Personally I'd pay £3 NOT to have to go to what Bill Bailey called "The house of the laminated book of dreams" - laminated to waterproof it against the tears as people blubber "So many beautiful things, and I can never have them all!"

      But then that's just me.

      CONCLUSION

      I'm glad I've done it - two phones that were only going to become worth nothing the longer they sat there, turned into a meaningful amount of money instead. I've now weeded out all the chargers instructions books and wired headphones that have accumulated, and will not doubt dump them.

      Apparently, I'm not only helping to reduce the 'used mobile mountain', but also introducing some lucky 'third world' inhabitant to the wonderful world of always having people bother you just when you'd thought they'd never find you 'here'!

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        14.04.2011 14:35
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        An excellent service which I recommend to anyone with old phones lying around.

        Mazumamobile.com is a mobile phone recycling service that pays you for your old mobile phones.

        There are several online services like this that can be found at the moment that are all very similar, however, after my very recent experience with Mazumamobile.com, I will not use any other website but this in future.

        I had a Nokia N95 8gb, which I had before I got my iPhone. I loved the phone and always kept it as a spare in case anything went wrong with my iPhone and I needed it. However, a year and a half after having my iPhone and bearing in mind I also have insurance for it, I thought I am never going to need it and should just sell it while it is still worth something.

        I already knew about Mazumamobile.com from the annoying TV adverts they have out for it! I had previously sent an old phone to Envirofone.com and there was absolutely nothing wrong with it, but when they received it they said there was and offered me a lower price than they originally told me. This annoyed me and made me cautious about using a website like this again. However, after looking on the mazumamobile website I thought it would be better than selling it on eBay as after paypal fees etc, you end up getting a lot less for it in the end.

        With Mazumamobile you search for your phone on the website and they then offer you a working price and a non-working price (yes you can send your broken mobile phones too!) It has guidelines for what is classed as a working phone and what is classed as non-working.

        My phone still worked but I had dropped it in a friends pint before so you could see slight water damage on the screen, it wasn't very noticeable though. One of the keys also didn't work the majority of the time and would often stick, and lastly, when anybody rang me on that phone I would have to put them on loudspeaker to be able to hear them, another result from the water damage. I therefore definitely thought this would be classed as a non-working phone, even though it did still actually work!

        The working price I was offered was £55 and the non-working price was £20. You can also get the value in an Argos voucher and get slightly more, which would be £60.50 or £22. As I never shop in Argos though I wanted the cash. You can then select whether you want a bank transfer or a cheque. I selected bank transfer as it also said payment would be made on the same day that they receive your phone. I found this very hard to believe and even though people write quick short reviews about the service they received on the website, I never know whether to believe them as they could be fake. All of the reviews were 5 stars. I quickly searched for the website on dooyoo and again it had 5 stars, so this put my mind at rest!

        I selected the working price value for my phone, beacuse if they believe it is not classed as working they will e-mail you and offer you another price, which you can either accept or have them send your phone back to you. If they offered me £20 I would have my phone sent back to me.

        I made my account on the website last Thursday, on Friday I received the envelope and information I needed to send the phone to them, which doesn't cost you anything. You could alternatively print out the information and the pre-paid envelope yourself if you wanted to. That Saturday I posted my phone and on Tuesday I received an email to let me know they had received my phone.

        You can also check on their website and login to your account to check the progress of your phone too, however you do not really need to do this as they send you regular emails to let you know the progress. I received another to let me know my phone had been checked and they will be sending the payment shortly, another to let me know they had sent my £55 and it should be in my bank by midnight, and then finally another to say payment had been cleared and my order was complete. I checked my bank balance and sure enough, there my money was that same day!

        I was very pleased that I got the full price for this as I really didn't think I would, and also that I received the payment on the same working day. I will now always use Mazumamobile when I have any old phones to recycle, even if I got offered a few pound more on another website, as I know I can trust this website and it is all processed on the same day.

        I also went through TopCashBack which got me another 75p.

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          23.03.2011 08:36
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          A fantastic site to make money from your old mobiles!

          After upgrading my old mobile for an all singing all dancing iphone4 I decided I would once again try out selling my phone online and after checking out the price differences between the two main companies I decided to go with Mazuma.

          So what I am sure you all want to know upon reading this review is how easy was it to do? And how quick was the payment?

          The whole process from start to finish couldn't have been easier. You begin by searching for your mobile by entering it's IMEI number, this is to be found near the battery and sim card in most mobile phone models, once this is done you then add how many of each phone you have to sell which with most people would probably be one, then you have to let them know if it is working or not working.

          Mazuma's specification for working phones is...
          Each mobile phone should:
          Turn on and off
          Be fully functional (normal cosmetic wear and tear is acceptable)
          Have a working screen
          Include its battery (you can keep memory card, charger, etc)
          Be healthy - not crushed or water-damaged.

          Once this is done you will be given the price that Mazuma will offer you for your phone, and you will be given a choice of payment option. These are Cheque, Argos voucher and bank transfer, I personally chose the bank transfer and the reason was because they are processed the same day of receipt. If you do decide to choose the Argos voucher they are worth an extra 10% more on the value of your phone than the cash or cheque option.

          Once you have gone through these steps you are nearly done, all that needs to be done now is to provide your bank details (if requesting payment via bank transfer) and your address. Mazuma will either send you a freepost envelope or you can download the freepost information to add to the front of your own envelope.
          Once you have completed your order all you need to do is pop your mobile phone into an envelope protect it from being overly jostled in the post with a little bit of bubble wrap and wait for your payment.

          My experience...

          As I mentioned at the beginning of this review I decided to choose the bank transfer option this was because I was looking to buy a new outfit and the cash would come in useful.

          I put my selling order in with Mazuma on the 13th March, I received my freepost envelope on the 15th March and I headed off to the post office the next day with my old mobile all safely tucked up in it's freepost envelope. I then waited to hear from Mazuma and was very happy when I received an email on the 18th March to say that my mobile had arrived and had passed all the tests and my payment was due to transferred into my account by midnight that night and after a quick check of my bank account I can report it was done at around 10pm.

          All in all I was very satisfied with the service I received from Mazuma, they kept me updated with the progress of my order every step of the way, I also think that £46 for an 18 month old mobile was a great price. I cannot find any faults with this company and I wouldn't hesitate to recommend them to anyone.

          Also posted on Ciao under my username Emsi

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            22.01.2011 22:08
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            Recycle your old phone and get paid for it

            After my recent experience with Mazumamobile.com I felt compelled to write a review.

            Several friends recommended Mazuma so upon receipt of my recent upgrade I decided to enquire how much my old handset was worth. The website is very simple to use, you can obtain a price by searching for your mobile phone model either scrolling through the selection of manufacturers and model numbers. However the quickest way to secure a price for your unwanted mobile is by inputting the imei number, this can be found on a barcoded sticker inside the phone or can be retrieved using the code *#06#. Mazuma provides an instant quote based on the model of your mobile phone. Mazuma offer payment via bank transfer, cheque or an Argos gift voucher, the Argos gift voucher offers an extra 10%. The price Mazuma offers is based on whether your mobile is working or not, a working mobile must be fully functioning with no screen damage although they do not penalise for cosmetic wear and tear. Mazuma still offer to recycle non working mobile phones; however, these tend to receive half the value of the equivalent working mobile phone.

            Based on the excellent price Mazuma offered me for my old mobile phone I decided to recycle my phone with them. To create an account with Mazuma takes minutes, they require the imei number, your personal details and preferred method of payment - I opted for bank transfer. Upon completion of my Mazuma account I opted to receive their postal pack, this is a prepaid envelope although to speed up the process you can print off a postal label. My postal pack arrived in 2 working days and I simply wrapped my old mobile phone in bubble wrap and included the despatch note. Mazuma recommend that you obtain proof of postage; however, I paid the extra for next day delivery. Mazuma guarantee the price for 14 days but offer a 7 day extension if you fail to complete within that time.

            Mazuma provided email confirmation when they received my mobile; however, you can track the progress of your order via their website. Within two hours of receiving my mobile phone Mazuma sent another email confirming my order had been processed and payment would be made and within approximately five hours of receiving my mobile, Mazuma had transferred the payment to my bank account.

            I wouldn't hesitate to recommend Mazuma, their service is quick and easy so if you've got any old mobile phones hanging around, trade them in with Mazuma. Mazuma recycle your mobile and you earn cash back, it's first class.

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            11.08.2010 01:27
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            Recommended.

            I first saw Mazuma mentioned on moneysavingexpert.com. as a way of gaining a little extra cash by trading in an old mobile phone and swapping it for a cash payment. To do so was very simple, and I have used it four times in the last year or so.

            I go to the Mazuma website where it asks me to type in the model / IMEI number of the mobile phone that I'm interested in sending in to them. It tells you on the website how to find your phone's IMEI number - which it needs in order to assure that the phone you're sending in to them hasn't been reported stolen. The website also asks young declare whether your phone is in working order and what type of condition it's in. When you have provided them with this information, they will give you a quote for that phone - which I generally find to be on the generous side compared to that offered by other companies. 

            You will be required to submit contact details in order for you to create an account, as well as for them to have your address in order to send you out a prepaid envelope for you to send your phone in to them. I usually receive my prepaid plastic envelope within five days of submitting the details required. As well as the plastic envelope for returning the phone, there is also a delivery note so that they can quickly identify your phone and authorize payment as soon as possible. I generally post my phone directly from the Post Office and ask for a proof of posting receipt, but you can also opt to post this from a normal post box (where you will have no proof of posting) or send it recorded delivery from the post office (for which there is a charge, but the contents will also be ensured up to about £40. I have never felt the need to send the phone recorded delivery since I haven't yet had a problem with Mazuma receiving any of my phones. 

            The amount I have received with each transaction depends on the phone I have sent them. The smallest amount I received (for a Nokia I think) was £8 and the most I have received was £60 for a Blackberry Curve. I have always opted to receive payment by bank payment, but there is the option also of receiving payment by Argos voucher which offers a 10% increase incentive. From the time I send my phone back to them, I have always received payment direct into my bank account within 7 days.   

            I have found Mazuma to be reliable and efficient at processing orders - and so far they have been good to their word. I really can't fault them. As well as liking the fact that I get a bit of cash in my pocket, I also like the fact that I'm recycling a product that is no longer any use to me.  I'm now hoping that they branch out and start doing the same for old laptops too and I have several of them lying around the house also!

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              23.07.2010 20:30
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              A first class company who provide you with cash for your old phone

              For those of you who have been following my reviews you'll be aware that the Nokia 7310 mobile phones belonging to both my husband and myself decided to pack in on us not long after purchase. Consequently, I didn't want to clutter a drawer and decided to carry out some research on where I could send them.

              After using a few price comparison websites, it was evident that Mazuma Mobile was the best paying company, so I decided to proceed. Their website is extremely easy to navigate and on their home page I found an area where I could type in the model or IMEI number of my phone. At this point, I didn't have a clue what an IMEI was, so simply typed in "Nokia 7310".

              I then clicked on the "value my phone" icon where I saw a screen, which provided me with an image of my mobile phone. All I needed to do was click on the image where I was provided with prices for a working model, which in my case was £15 cash or £16.50 in Argos vouchers. Unfortunately, as my phone was absolutely useless, I had to use the pull down menu to select the "not working" option, where I discovered my phone was worth £6 in cash or £6.50 in Argos vouchers.

              On the right hand side of the screen I was able to see a large box, which advised me that I would be required to confirm that the phone was intact and that the screen was not "bleeding" or broken. As I was able to confirm these details, I decided to continue by clicking on the "sell now" icon. I was informed that whilst I could retain the phone's charger, I was required to send its' battery.

              I was then provided with a screen that requested I provide the fifteen digits IMEI number, which is unique to each and every mobile phone and stands for International Mobile Equipment Identity. With some mobiles, you will find it printed on the reverse of the phone.

              As this was not indicated on my phone, I needed to key in the digits *#06# and it was automatically displayed on my mobile's screen. As I was selling two identical phones, I obviously needed to repeat this task in respect of the additional phone. I keyed each individual IMEI number into the Mazuma website; after which I was required to set up an account using a few basic details, such as my name, postal and email addresses.

              I was then required to indicate my choice of payment, which can be by bank transfer (BACS), cheque or Argos vouchers and was informed that I would shortly receive a pre-paid envelope through the mail. As I am extremely reluctant to provide my bank details, I opted for the cheque method of payment.

              Within minutes of completing this process, I received an email confirming my account had been successfully set up and welcomed me to Mazuma. I received a second email a few minutes later confirming the proposed sale, which advised that the pre-paid envelope would be with me shortly.

              Within two working days, I received a letter and accompany envelope from Mazuma outlining the details of the sale, which also provided instructions on what I needed to do next. I was required to place both mobile phones, together with their batteries into the extremely sturdy self-sealing plastic bag and enclose a confirmation of sale letter, which they had provided to me.

              As I am always dubious about sending items through Royal Mail, I asked the Post Office for proof of postage, which was free of charge. Within two days I received an email from Mazuma confirming they had received my phones and they advised that they would email me again when my cheque had been despatched.

              Within approximately thirty minutes, I received another email advising my cheque had been sent and would be with me shortly. I was totally shocked and very pleased to receive my £12 cheque the following day and cannot fault this company.

              From start to finish, the whole process took five days and I really do not think Mazuma could have acted any quicker. They were extremely efficient and their communication was superb. I would highly recommend this company to anyone who has old mobile phones gathering dust in the back of a drawer as it's an excellent way of recycling your unwanted phones and earning yourself some extra cash in the process.

              As our mobile phones were broken, we received a very small sum of money. However, if you have something a little more upmarket and it's fully functional, you could be quids in!

              Consequently, Mazuma mobile receive top marks for me and I award them with 5 out of 5 dooyoo stars. A superb company!

              I hope you found my review useful and would thank you for reading.

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                10.06.2010 17:12
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                I'd recommend them to anybody!

                Like many people I've had an obsession with having the best phones on the market, which means I update my mobiles on a regular basis (at least I did until I became pregnant and had to reign in my spending). Also one for hoarding items, I'd actually amassed quite a collection over the years. I've always made up the excuse that I need a spare one incase I lose or break one-even though you can purchase mobile phones from stores such as Carphone Warehouse for a minimal price of £4.99.

                Over the last few months every time I see a new item of baby wear etc which I find too hard to resist I've been trading in a phone with Mazuma and spending that cash instead of breaking into my wages. It doesn't make me feel so bad-as technically I'm not spending a penny.....or so I kid myself!

                I've looked on various different websites which pay you for your old phones (I won't name them as I very much doubt there is anything wrong with these sites-it's just that I've got into the habit of using Mazuma). The thing I like about Mazuma- amongst many is that when I input the model/ IMEI number of the phone which I am selling there are clear instructions of how to find the relevant information. For those of you who don't know how to do this, you simply type in the following: *#06# and the number you require should display on the screen. The number Mazuma need is a 15 digit number- if a longer one shows up then they ask that you type in the first fifteen numbers which are shown. If this format doesn't work on your phone then they tell you it will be printed on the back of your handset or on the SIM gate of most Apple iPhones. The IMEI number is unique to each different handset- from this they are able to check that the phone hasn't been reported lost or stolen.

                Although they do initially tell you how much your working/ non-working handset it worth they will do final checks when they are processing your phone to ensure that it works and doesn't have screen damage etc to the phone.

                If the amount they pay out for your specific model of phone is satisfactory for you then they require you to login if you are a previous customer or register your details with them if not (name, address, email address, bank details etc) so that they know where to send any correspondence to and what account to pay the money etc. They will then send you an email confirming that they are checking your IMEI number and will keep you updated. If everything is okay with that number then within 48 hours of you being online you will receive a pack which includes a letter, delivery note- which enables them to recognise your phone from others, a freepost plastic postage bag and posting instructions.

                There are three different options available to you on how to post your phones. You can either send it with no cover by posting it yourself into a telephone box. Mazuma should receive it within 1-3 working days but take no responsibility if the phone isn't delivered. Option 2 whilst also free and delivered within exactly the same time scale is to post it at any post office and ask for a proof of posting receipt. You need to retain the proof of posting as postage is prepaid by Mazuma and will insure the contents of the bag from loss or damage up to £41. Option 3 requires you to send the bag via 'Recorded Signed-for' or 'Special Delivery'. Recorded-Signed for will cost approximately £2, should arrive between 1-5 working days and insures the contents up to £41. Special Delivery should cost approximately £5 and should arrive within 1 working day. Any contents will be insured up to the value of £500. Option 3 requires that you retain the proof of posting.

                With Mazuma you are able to track the progress of your order on 'www.mazumamobile.com' and clicking on 'My Account'. If you don't want to check the progress of your account but not by going online then they have staff available to take your calls between 9-5 Monday to Friday on 0845 872 3000. Once they have processed your order and checked that you have complied with their terms and conditions (for example sent a working phone in if you have told them that it works) they will send you an email informing you that payment will be sent within 48 hours.

                So you're probably wondering how you would receive your payment? The question we all want to know! ....Basically, when you have finished inputting details about you and your handset you will be given the option to review your order. You will then be able to decide if you want to receive the payment by cheque, directly into your bank account or in an Argos Voucher. If you opt for the Argos voucher they also add an extra 10% of your phones value on top of the initial price they had quoted you.

                The amount they will pay depends entirely on the phone. I have received in excess for mobile phones (for an 8gb Nokia N95) but have also received as little as £6. It doesn't always matter how old the phone is as i'd had my Nokia for almost two years.

                Personally, when I have sold phones with Mazuma I always send my phone via option 2 or 3 (depending on the value of the phone I am sending away). If I needed something from Argos at the time I would opt for that option as I can never turn away free money. The first time I used Mazuma I asked for a cheque, which took time to clear. I now always ask for it to be paid directly into my bank account, which they do via a Fast Payment Transfer if your bank accepts (I'm with RBS and they do). The phone I posted on Tuesday was received at 9.00am on Wednesday as I received an email informing me that it was currently being processed. I was told that they would send payment when everything had been checked, and at 12.00pm I received another email confirming that the money was now in my bank account. I have sold Mazuma more than ten of my old phones and never had a single problem with them. I think that's absolutely remarkable service, which is why I continue to use Mazuma instead of trying another company.

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                  29.05.2010 18:35
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                  Try it and see what your mobile is worth!

                  Mazuma Mobile

                  ** What they do **

                  Mazuma Mobile are one of the UK's leading phone recycling companies. The aim of the company is to purchase your phone off of you: this stops it going into landfill and gives you some money for your next upgrade. Mazuma will cater for both individual and business needs.

                  I was sceptical when I first came across this site and you probably will be too. However, hopefully my review will change your mind and put any worries at ease.

                  ** The website **

                  When you arrive onto the homepage, you are greeted with a well laid out website that's easy to navigate. To the technophobes out there, it may seem daunting at first because the layout is quite crowded but structured. Upon arrival of the homepage, you are greeted with a purple and white colour scheme, with the former being the background throughout.

                  Along the top of the website is a navigational bar with numerous links, so if you're looking for something, chances are it'll be hiding beneath one of those sub categories. There are a variety of buttons to click which will take you to the various destinations on the site. As you look down the site, there is a large advertisement that shows you various information: this includes how much they've paid out and also a few prices for several different mobiles.

                  To be able to use the website, you'll have to sign up for an account - this takes less than a couple minutes and is extremely simple to do. All they require is a few details, like name, date of birth and email (which is not sold to 3rd parties). Extremely easy to do.

                  At the top of the webpage, there is a search box whereby you type in the model of your mobile; once you've tapped enter, you'll be redirected and can choose your make of mobile from any of the matching results.

                  ** How does it work? **

                  Mazuma follow the same procedure that most other phone companies do;
                  (Info copied from my review about Mobilevaluer.com - check it out if you have time, it was crowned!)

                  * They value your phone
                  * They send you a jiffy bag to post it in/you send it freepost to them
                  * They process your order
                  * They pay you the money in a variety of ways

                  You will need to sign up to the site first, as previously mentioned. You can then select the phone you are going to sell by typing the model name into the search box. If you don't know the model, you can search for it by the make and then trawl through pictures until you find your phone.

                  Not all phones will be in the archive, but nearly all are; if there's one that's not there, you can email them and see what they can do.

                  Once you've selected your phone(s), you must enter the IMEI numbers of the phones so that they know what to expect. For those of you who don't know, the IMEI is a 15 digit number that is unique to each mobile. These can be used to tell if a phone is working, lost/stolen etc. You can find your IMEI on the back of your phone, usually underneath the battery. However, if you turn the phone on and key in *#06# and it will come up on your phone display. Once you've put in the IMEI number, you're free to continue the check out process. If the phone you are selling is classed as lost/stolen, then the company will not accept it and you will not receive your money nor will you receive the phone back - I think this would be understandable, considering it's stolen goods!

                  The rest of the ordering process is extremely simple. You review your order and the next stage is to input your details so that they can send you your freepost envelope. Once you've filled in all this and made sure all your details are correct, you confirm your order and this process is done. The whole process is very easy and there are plenty of prompts on the screen should you be unsure on anything. While you're in this section, you can choose to be paid in 'cash' (in the form of a cheque or directly to your bank) OR you can take Argos Vouchers, which yield 10% more that the cash value, if the cash value is £40, then you could get £44 in Argos vouchers.

                  Now you just wait for your envelope to arrive!

                  Once it arrives, just pop your phone into the bag. Now, Mazuma doesn't require any other accessories, just the phone and its battery. I would recommend some bubble wrap or plenty of newspaper to package the phone in; you don't want it being damaged in the post as you won't be able to claim any money back and the value of your phone will go down 90%. The pre-paid postage bag they provide you is fine if your phone is of low value, but for anything over the value of £40, I recommend that you send it via Royal Mail Special Delivery. This will offer peace of mind, as you can track it online and it also offers compensation should loss or damage occur. When I sent my phone off, as the standard postage had already been paid then I only paid for the insurance on top

                  They let you know on your account screen what is happening ever step of the way, so it will update and notify you that the envelope is on its way. Inside the envelope, there's also a leaflet that explains the process and some of the postal options they recommend, but as I've said, make sure you've got peace of mind! You have a note to put in the bag, which identifies your package once Mazuma have received it. Remember to include this note or you're pretty doomed otherwise!

                  So, once you've posted it off, the waiting game begins. Again, you'll be updated when they receive the phone and you'll get an e-mail letting you know too (I think). It then goes for testing, to make sure it is fully working as you've said and at this stage, they check to make sure it's not stolen.

                  You'll be informed that the phone has passed all the due diligence tests and your choice of payment will be on its way to you. When I used the company, I chose the cheque option as I didn't fancy giving bank details over the web. My cheque was sent out two days after they have received the phone, so an extremely quick turn around.

                  When I received my cheque the day after it was posted, I headed straight for the bank, keen to get it cashed in. It took the normal few days to do this but, checking online, I could see the money had gone in. I was chuffed; the whole process took less than a week!

                  Now, the prices you receive on the site can be less than on other sites. If you read my crowned review about mobilevaluer.com, you'll see that you can get a better price elsewhere. It can be confusing and difficult to decipher which company to choose. However, Mazuma has a great reputation and if you look in the top corner of their website, you'll find a link to a site that tells you numerous reviews and opinions of other people's experiences with Mazuma.

                  I would definitely recommend a visit to Mazuma to sell your old mobile phone, or indeed any phones that you have lying around, simply because you could have cash just waiting to be released. The whole process is quick and easy and it was a pleasure to deal with them. All of my friends now use Mazuma Mobile, I just can't speak highly enough of them. Absolutely brilliant, 5 stars!

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                    17.05.2010 18:43
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                    Most of us go through phones rather quickly and no doubt you have some lying around in drawer. They may be too worthless to go through the hassle of selling or you just don't want to throw them out after the money you paid for them. Mazuma is a great way to recycle your old mobile phone and make a bit of cash from it.

                    After dropping my phone in the ocean on holiday (oops) I needed a quick replacement and ended up buying a very cheap phone which was a mistake as it was too slow for me. So I quickly bought a better one second-hand and I was therefore left with a phone no longer wanted to use but just couldn't bring myself to throw out yet, plus I hated the idea of throwing it in a landfill when it was still useful and working. I've had previously experience of selling phones for cash but this was with another provider and I heard from friends that mazuma gives more cash and is much faster.

                    The website is extremely simply to use. You can either browse the different brands and models to find your phone or just enter the IMEI number which is in the back of your phone. You are then given a value for both the phone working and not working...I thought it was good they even accept unworking for phones! You're also given a short list of what is considered working meaning they can't turn around later and try and give you less money then you're entitled to.

                    Currently you are only given 3 payment options: straight into your bank account, by cheque or an Argos voucher (which for some reason gets you more money). I chose to go by cheque as I personally don't like disclosing my bank details over the internet and the Argos voucher is quite useless to me as I don't shop there. It would be better if they could include a larger variety of payment options such as by paypal or even different types of vouchers which may be considered more useful by some.

                    After a short sign-up process you are sent a letter containing a free-post plastic bag including instructions on how to send your mobile one. There are a few options you are given: you can drop it straight in the post box, go to the post office and obtain proof of postage which gives you some insurance (free) or pay for recorded delivery which costs money but you receive a higher value of insurance. I chose to get the proof of postage even though my phone was worth a mere £6, but atleast you know you won't lose out on any money!

                    Two days later I received my cheque so the process overall was very quick and easy! I would definitely recommend Mazuma and would personally use it again as it is much faster then other websites and even offers a better deal.

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                      27.04.2010 12:23
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                      A great way to get rid of those old phones!

                      My other half got a new contract phone a couple of months ago. This has meant that his old phone was lying around and neither of us could use it as it was locked to a network neither of us uses. I decided to hop on the phone trade in website band wagon and send in the phone to Mazuma.

                      The reason I chose Mazuma was a fairly simple one. After browsing the internet at the various phone trade in websites available, I decided that Mazuma, although it didn't offer the most money seemed to be one of the most trusted and included free delivery. Whilst doing my research I read horror stories about people sending phones off to websites offering quite a lot more money for phones, only to find when you had sent the mobile off, for them to say the phone was not working properly (even though it was fine). The website would then dramatically decrease the price of the phone and leave the customer in a very annoying position. At least with Mazuma it seemed we would have a good chance of actually seeing the money they offered!

                      The website itself is really well laid out and easy to browse. To see what you could get for your phone you just type in your make and model in to their search engine. If you're not sure what model your phone is you can browse through pictures of various phones, ordered by make to find yours. Once you have found your phone the site will show you how much it is worth when it is working or when it is not working. For a non working phone you will loose at least half of the value compared to if the phone was working. What's also great about Mazuma is you can have the money for your phone in cash or in Argos vouchers. Choosing vouchers means you get slightly more for your phone (around 10%). However, I would prefer it if they offered a variety of vouchers, rather than just Argos.

                      Before you can order with Mazuma you need to create an account. This is very simple and easy to do. After registering you are given the option of how you want to receive your payment. When using the site I presumed I would just receive a cheque. However, Mazuma do also do bank transfers, which I think is very handy! After submitting your order all you have to do is wait for Mazuma to send you an envelope. When they send the envelope it also includes a delivery note (which you place in the envelope with your phone), posting instructions and a receipt. The posting instructions were really useful. I presumed that the only option for posting the phone back to them for free would be by just posting the phone in a post box. However, if you post your phone via the post office and obtain a proof of purchase receipt, you still get free delivery but you get fee cover from Royal Mail loss or damage for up to £41.00.

                      What's great about Mazuma is how quick it is. I opted for a bank transfer rather than face the hassle of having to cash a cheque. I placed the order on Tuesday night. I received the envelope to send the phone off in on Thursday. I actually posted the phone on Saturday (as I wanted to post it via the receipt system in the post office) and the money was in my account on Monday! I also liked that throughout the order process Mazuma emailed me to let me know what was happening and they also offered help when it came to deleting information off the phone etc.

                      The phone I traded in wasn't worth a lot of money, just £15.00 for a phone a couple of years old. However, the money in the bank is a lot nicer than having a phone lying around doing nothing. It's also surprising how you could stand to gain a couple of pounds form some really old phones, so if you have any lying around your home I suggest having a quick look. Before using Mazuma I did have a view of 'I won't bother because it will be too much hassle for too little money'. Mazuma definitely proved me wrong though!

                      I will definitely be using Mazuma again, even though I might not get quite so much money. The website is so easy to use and I like the fact they send you out an envelope (call me a cheap skate but if your phone isn't worth that much to begin with paying for envelopes and postage could easily make sending off your phone not worth it). I can't recommend Mazuma highly enough!


                      Have a look at www.mazumamobile.com and see what that dusty old phone is worth!

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                        25.04.2010 22:22
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                        Amazing Service All Round!

                        I recently used Mazuma in order to get rid of two mobile phones, that had become obsolete as a result of upgrades. I didn't really have anything to do with them and I didn;t have the willpower to sell them.

                        I tried Mazuma; I went on their website and looked up the model. They gave me a sum for the first one of £12.00 if it was in working condition and £6.00 if it wasn't. Luckily it was and they gave a pretty good definition of what constiutes working so you can be left in no doubt what they are looking for. I had another mobile phone and in total they amounted to £19.00 I entered the serial numbers off of the back of the mobiles and clicked submit.

                        The following day the jiffy bag had been dispatched and arrived at my door. I promptly put the mobile phones into the bag and sent them off to the post office and sent them off with proof of postage.

                        The day after I had an email saying it had been processed and then the day after, a cheque arrived through my post box.

                        I was shellshocked. I have never seen something happen so quickly and so efficiently. Yes it did happen that fast and the service was absolutely amazing. Bear in mind that I did this at half past four in the afternooon, I in no way expected to have the self addressed enveloped and posting instructiions to arrive the next day. Absolutely fantastic.

                        I've used them since for my girlfriends phone however she wanted the Argos vouchers (the other option you can have other than cash) whereby they give you a value and you can have an extra quids worth in Argos vouchers. This was just as efficient and the voucher arrives in the form of a card which needs to be activated, with the activation code being sent to you by email the day previously.

                        The postage is free and you can get a proof of postage which will cover you up to the value of forty pounds but I really would reccomend special delivery if you're sending high value mobile phones off to them. You also have to bubble wrap them yourselves but I just wrapeed mine in kitchen roll half a dozen times which was sufficient.

                        I really cannot fault this service and it's rare that I manage to review a product and not find a single thing wrong. It's fast, efficient and reliable and they keep to their word and process the whold order quickly. If you need to sell your mobile and don't want the hassle of looking around to get the best price for your old mobile then this is one that gets it done fast, effectively and most of all, are trustworthy.

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                          21.04.2010 23:14
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                          Really worthwhile site to use if you have an unwanted mobile.

                          It's mobile phone upgrade time, and up until recently, my old phones just get dumped in a draw as a spare. When I saw the Mazuma website advertised on TV I thought I would check it out and see what it's all about.

                          Mazuma mobile is basically a phone recycling company that give money for your old mobile phones. They are able to do this as many old phones have lots of useful parts, e.g. cameras, screens, batteries etc... These parts are moved onto repair shops and phone manufacturers and in a lot of cases, are re used in other phones in for repair.

                          To get the price for your mobile, just visit the website, www.mazumamobile.co.uk, instantly it is very easy to use, right up the top of the page there is a box where you put in your phone model, e.g. Samsung Tocco, When you press go, you are shown a page with a picture of your phone, click the picture if it matches what your phone looks like. You then have to tell them if it is working or not working. Once you selected the right option it gives you two prices. One is a cash price, and the other is an Argos voucher. The Argos voucher usually has slightly more value than the cash, usually one or two pounds more. I do know the voucher can be used in other shops too, I have used them in Homebase in the past.

                          The phone that you want to sell doesn't have to be in working order either, if you have a phone with a broken screen or one that simply doesn't turn on, then you can still send it off.

                          To send the phone off you just fill in all your details, and the phone details, including the IMEI number for the phone. Mazuma then send you a freepost bag to return the phone in. If you are sending an expensive phone then you can opt to send it special delivery for the post office charge of around £5. As my phones have never been worth more than £40 I have never bothered, and have never had any problems. The turnaround is very fast and I was paid within five days of starting the process. The only thing I would recommend is putting the phone in a jiffy bag before putting it in the bag provided, as your 'working' phone may end up 'not working' after Royal Mail have had their hands on it!

                          If you are worried about them taking personal data from the phone, this isn't a problem, they offer detailed instructions on how to delete all data from the phone. Just email them and they send you everything you need to know.

                          I have sent lots of phones off to Mazuma, it's much easier than listing on Ebay to make a few pounds more. My girlfriend once had a problem with receiving vouchers for one of her phones, but the Mazuma customer services were excellent. We called them and got straight through to an advisor who re sent a voucher to us. If you don't want to phone them, you can also write to them or send an email. During the day they have a lift chat facility, I have never used this so cannot comment, but the idea is good.

                          To sum up, if you have any tired mobile phones taking up valuable drawer space, put them onto Mazuma and see what they will pay you. Chances are you will never use them again so why keep them!?

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