Easy and quick way of converting old mobile phones into cash (mazumamobile.com)

Member Name: BumpyBump

Product:	mazumamobile.com
Date:	19/10/09 (26 review reads)
Rating:

Advantages: The website is easy to use, and the entire transaction was completed within two weeks.

Disadvantages: The advert is the most annoying on telly - they lose one star just for that!

I used Mazuma mobile for the first time last month. I found a really old phone hidden away and I went on a comparison site to see which sire would actually give me any money for it. Mazuma offered me £1 (!) which was £1 more than anyone else would give me for it. So I took up Mazuma's offer.

Registering my phone was simple. I just visited the site, entered the details of the phone (make and model and condition) and the £1 quote came up. I then had to enter the phone code, which I found on the inside of the phone itself, under the battery. Presumably this is so Mazuma can match it to the phone itself when it arrives. I then had to submit all of my address details and that was that.

Mazuma sent me a confirmation email straight away and I was informed that I should receive the envelope within a few days. True to their word, the jiffy bag turned up so all I had to do was pop the phone in the bag and shove it in the post. Mazuma recommend sending the phone recorded in case it gets lost, but they don't pay for this service (they only pay for the postage to cover a phone travelling in the normal post). So for the sake of £1 it wasn't worth it for me.

A few days later I received another email confirming that they'd received the phone and that the cheque would be in the post shortly. It turned up a few days later and I was able to bank it no problem. All in all a really easy transaction from Mazuma and I have no complaints about their service.

My only complaint is that their adverts are the most annoying thing on telly. I hate them and have to mute the telly whenever they come on.

Summary: Five star service, 1 star advert