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3 Reviews

Outsource your dirty work. Slavery 0.2, or a new global labour market?

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      02.11.2012 11:44
      Very helpful
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      A good way to gain skills and minor income, but not a full time earner

      Mturk is a site set up by Amazon where users can perform basic tasks in return for a small payment. It is named after the "Mechanical Turk" chessplaying machine from the eighteenth century.

      Mturk pays users to perform "hits", which range basic routine tasks e.g. assessing search results to checking database records and entering data, to more complicated things like surveys and writing articles.

      Task providers sign up, detail the task they are offering and the pay per "hit". A hit will be an isolated piece of work within the task: writing one article, checking a few results etc. Users can view the hits on the website, and choose which ones they want to perform. Once a hit is accepted, you have a time limit to complete it, after which if the hit is not finished it will be returned to the pool for another user to accept.

      Pay rates usually vary between $0.01 and $5 for each hit, with more complex tasks being worth more. The vasy majority are at the lower end. You can get bonuses or qualifications that allow you to access better paying tasks. Once you have completed a hit and submitted it, the task provider checks it and if your work is up to standard the funds are usually added to your mturk balance within a few days.

      The big downside for me is the payment system, which is why this gets 3 stars. Users with a US address and bank account can get it transfered to that account and users in India can get cheques in rupees.

      In the UK they only pay by adding directly to Amazon.com gift balance, which is non-transferable to other accounts, not valid on Amazon.co.uk, and cannot be used to buy other gift certificates. This makes it difficult to buy electronic items like Kindle books or MP3s (not available to customers outside the US), or region-affected products like DVDs, and means that whatever you do buy P&P will take a huge chunk of your earnings. There may also be customs duties to pay. As a UK-based user I find the payment system immediately halves (or worse) the effective value of my earnings due to the huge overheads.

      As a single income source this would be low: you aren't going to make a full-time living at this, particularly not in the UK where you are hampered by the payment system. On the other hand, a few minutes a day can slowly add up to a nice gift card balance for christmas - useful if you have relatives or friends in the US who you need to send gifts.

      I love the tasks, the range offered, and the variation. If you want to practice skills like data entry and transcription with an eye to a career, it is a useful place to start. It is easy to use and very simple, but with a payment system like this it is not something worth doing for the money. If they'd fix the payment system to allow Amazon.co.uk vouchers or even Amazon.com gift certificates that could be transfered or sold on, I'd give this five stars.

      Overall I'd say its fun, but not financially rewarding.

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      • More +
        10.06.2011 15:41
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        Who said Computers were better than humans?

        *WHAT IS IT**

        Amazon Turk is pitched as Artificial Artificial Intelligence. To explain this further; we all know that despite the enormous processing power and intelligence of modern computers, there are some things that they cannot do, either at all or without the aid of sophisticated expensive software. This is where Amazon Turk comes in. The site acts as a portal between companies requiring such jobs to be completed and workers who are willing to complete the jobs. Companies and individuals worldwide upload these jobs onto the Amazon Turk website where they become known as HITS. Workers then browse the HITS available and for which they are qualified and accept the HIT. Each HIT is assigned a time limit by when it must be completed and also a monetary value (payment for completing the HIT).

        *EXAMPLES OF HITS AVAILABLE*

        HITS vary considerably in terms of complexity and the financial reward attached. An example of a lower paying HIT is copying text from a business card into specified fields such as name, title and address; such a HIT is worth a rather paltry $0.02. If you are able to rewrite a simple article then you can expect a payment of between $1 and $2, whereas you will earn between $3 and $6 for writing a completely original article given a directive and set of keywords. At the time of writing this review the highest paying HIT available was $12.95 for transcribing a 13 minute audio recording.

        *HOW TO QUALIFY FOR HITS*

        Each different HIT requires a different level of expertise or qualification. Qualification can be as simple as being US or UK based, having completed a certain number of HITS or having a HIT acceptance rate of a certain percentage; 90% or above appearing to be the norm. Other HITS require a specific qualification and thus require you to take a test. There are a huge number of tests available including language translations and audio transcriptions to name but a few. There is no fee involved in taking the various tests and a successful result will qualify you to accept more HITS, presumably at higher rates of pay. Some of the tests are a one time deal requiring you to pass the test first time with no chance of a second attempt, whilst others offer further chances after a cooling off period varying between 30 minutes and 30 days.

        *USABILITY*

        The site is incredibly easy to use. Users can search for HITS using basic filters such as HITS paying $1.00 or more. You can specify whether you want to see HITS that you are already qualified for or all HITS with either search returning a pretty extensive list of available HITS. If you have selected to see only those for which are already qualified then simply browse the list until you see one you want to work on. If you have selected to see all HITS then a similar list will appear but qualification requirements will also be shown. This is a good way to identify higher paying HITS and take the necessary tests.

        *I FOUND A HIT I WANT TO WORK ON - NOW WHAT?*

        So you've found a HIT you want to work on. At the top of each HIT description you will find two command buttons - ACCEPT or SKIP. Click Accept, and the HIT will immediately be assigned to you and you can start work. How you complete the HIT will largely depend on what it is. For example, if you choose to copy text from a business card then the fields you need to fill in will be displayed within the HIT window and you simply type directly into the boxes. If you chose to rewrite an article then you'll probably want to work within a word processor so copy the given article into your chosen software, rewrite the article and paste your work back into the box provided within the HIT window. Ensure you complete the HIT within the specified time frame or it will be rejected and you won't get paid. Allotted time periods can vary between a couple of minutes and 24 hours depending on the complexity of the HIT involved.

        *HOW MANY HITS CAN YOU HANDLE?*

        Due to the varying amount of time allowed to complete each HIT, it is possible to accept more than one HIT at a time. It is beneficial to do this as you reserve HITS for yourself before other people can accept them. If you know you're going to sit down to work for a number of hours then you can accept a number of HITS and work on them one by one according to which 'runs out' first. All HITS you have accepted will be displayed in a list 'HITS assigned to you'. A countdown timer is displayed next to the title of each HIT showing how long you have left to complete the work.

        *I ACCEPTED A HIT AND CAN'T DO IT*

        If you find yourself in the situation where you have accepted a HIT and find that you can't complete it then it's easy to return it. Just select the RETURN HIT command button and the HIT is immediately returned to be viewed and accepted by other online workers. There's no shame in doing this and financially may work out better for you. Why spend too long on something that is only going to pay you a small amount of cash? Best to return it to the pool and move on to something you can complete quickly.

        *HOW TO GET YOUR HANDS ON THE MONEY*

        And there is the crux! You may have noticed that I have referred to payment amounts in terms of dollars. That's because this is an American based site. Workers based in the US are able to withdraw monies earned either directly to their bank account or in the form of an Amazon.com gift voucher. Users from other countries, including the UK, are limited to Amazon.com gift vouchers. Interestingly the only exception to this rule is that of India, where workers are able to withdraw their Amazon Turk earnings directly to the bank account in the local currency Rupees. This to me is truly indicative of what Amazon Turk is all about. In my view this site is primarily about organisations and individuals in the Western world harnessing the availability of cheap labour from those in less developed countries. This is by no means a new concept but nonetheless, it's something that doesn't sit quite right with me. Take the business cards for example. I did a few of these very early on in my evaluation of the site because it seemed a pretty simple way to dip my toe into the water. It took me about 2 minutes to do each one, so in one hour I could expect to complete 30 of them. That would have earned me $0.60 - about 40p. That's so far away from the minimum wage, and what I personally would accept as an hourly rate of pay, it's scandalous! Higher paying HITS fare better in my opinion as a good worker could perhaps earn a decent wage depending on their expertise and qualifications, remembering what one person may consider a decent wage will differ greatly from what another person would accept.

        *WOULD I RECOMMEND IT?*

        If you are based in the UK, then probably not although it would depend on what you're after from such a site. I personally like to earn cash rather than vouchers, and definitely not vouchers for an American based site whereby postage charges would take up a significant amount of your earnings, although you could buy digital products such as ebooks. For users based in America or India then undoubtedly I would recommend it as the site is easy to use, available to all and appropriate for all skill levels. It's a great concept but not really suitable for people in the UK. British workers may prefer to head over to sites such as ODesk, PeoplePerHour or Freelancer where more effort may be involved but pay rates are significantly better and it is a great deal easier to get your hands on the actual money. There's also the question of honesty. It appears that jobs may be rejected if a supplier does not like what they receive from a worker. So what happens if a supplier doesn't like your particular style of writing? The worker doesn't get paid, with as far as I can tell, very little chance of appeal. That said, I've had all the work I completed accepted but still feel it's a point worth making.

        Given that the majority of people who will read this review will be based in the UK, I am awarding Amazon Turk 3/5 because the idea itself is brilliant and the site scores highly on both usability and accessibility. Pay rates and the lack of easy options for withdrawing your earnings bring the score down somewhat; although if I ever manage to achieve my dream of moving to the States, then you can expect my rating to go up ..... a little bit!

        Find out more at www.mturk.com

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        • More +
          14.07.2009 21:16
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          Earn Amazon.com credit for completing online work

          Amazon.com is now more than just a place to buy cheap books from, it seems. One of a suite of extra web services now offered by the internet giant, the Amazon Mechanical Turk was first launched in 2005 as a crowdsourcing marketplace - or to put it more bluntly, a place for people to post jobs they wanted doing, and for other people to do them in return for payment, a bit like a virtual job centre. In case you are wondering where the slightly unusual name of this service comes from, the Mechanical Turk is named after a famous 18th century hoax. The original Mechanical Turk was a chess-playing machine made up of a wooden cabinet at which an automaton dressed in Turkish costume sat, with the mechanism appearing to be able to play a strong game of chess against human opponents (which it usually won) and solve challenging chess puzzles that baffled many players. Publicly promoted as an automatic machine by its owner, the Turk was in fact a clever illusion, where a human "director" was hidden in the cabinet and controlled the moves of the automaton (if you have time, you can read more about this ingenious device here: http://en.wikipedia.org/wiki/The_Turk). Similarly, Amazon's Mechanical Turk is a device that harnesses the work of hidden humans to perform small pieces of work that are unsuitable for machines.

          Like many members on this site, I would consider myself to have a good awareness of the many ways of making a bit of extra money on the internet, yet when I first came across the Mechanical Turk (generally abbreviated to Mturk) a few months ago, it was entirely new to me; that there are no other reviews about it and indeed no category already listed suggests that this will be new to many of you reading this as well (as less than 4% of Mturkers are from the UK, this is perhaps hardly surprising). Despite being around for four years, the Mechanical Turk has taken a while to really get any momentum going, and well into 2007 it was still only offering a very limited range of work to a small number of registered users, and was widely predicted to be a big flop. Since then, however, the Mturk site seems to be steadily growing and the marketplace now generally offers a wide selection of different tasks to those with some time on their hands and the desire to earn a little something from their internet use. I liked the sound of working on a varied range of tasks - as an alternative from review writing, and the limited daily routine of cashback sites - and decided to sign myself up for it. On paper at least it is an excellent idea; Amazon have created a marketplace where a readily available, diverse, flexible, scalable and on-demand workforce is available to business, researchers and individuals, and a wide range of paid tasks are available for workers to complete whenever it is convenient for them to do so.


          What Work is Available on the Mturk?
          ============================
          Work is made available on the site in discrete tasks called HITs, and anyone with a computer and internet access can sign up to become some of the human intelligence that carries out these tasks. Put simply, a HIT (or human intelligence task) is a question that needs an answer that cannot be performed automatically by a computer and would be better completed by a person (such as identifying an object in an image for example) and there are thousands of HITs available on the site at any one time. HITs are designed and uploaded onto the site by requesters, and accepted, completed and submitted by workers - once submitted, the requester reviews your work and either approves it (and therefore pays you) or rejects it (so you get nothing). The type and range of tasks varies depending on what work requesters need doing on a particular day, and what sort of task you qualify for. Some HITs have qualifications attached to them, which specifically restrict the availability of the work to a certain group of workers, such as the country the worker is based in, or require the worker to complete a qualification test to confirm that they are able to do a certain type of work (such as testing your transcription skills before allowing you access to transcription HITs). Non-payment is not the only incentive to complete your HITS well, as your percentage of approved work counts as one of your qualifications, and some requestors won't allow you to work on their HITS if your approval rate is below a certain value (which can be as high as 98% approval from what I have seen).

          To give you an idea of what the site is like, the sort of HITS available at the time of writing include:
          · Testing a website
          · Audio transcription
          · Completing a survey for university researchers
          · Providing answers to short trivia questions
          · Adding comments to a requester's blog
          · Sharing your experiences about home schooling
          · Translating short sections of text
          · Rewriting sections of text
          · Categorising websites


          What is the Site Like to Use?
          ======================
          The Mturk site is pretty straightforward to use; it has the same colour scheme, uncluttered design and user-friendly layout that you would expect from any other Amazon website. The homepage has a simple overview of the purpose of the site, login, FAQs, and tabs across the top of the screen that will take you to your account, current HITs and your qualifications. The account page shows you what you have earned and your current approval rates, with options to delve deeper into lists of HITs submitted, showing how many are approved, how many pending review and how many are rejected, along with what you submitted and when. It is all very easy to keep an eye on your work and your money and to request payments, and I have never experienced problems with submitted work not appearing in my account, so in my experience it is a reliable system too (anyone who has tried chasing untracked cashback from certain sites will doubtless appreciate this). The HITs section simply lists HITs showing key information - requester, summary of work, payment amount, expiry date of the HIT - for you to browse through, and you can click on any to read through the work involved before deciding to accept it. I should note here that the time allotted to a HIT is the total amount of time you have to complete it, not how long they expect the work to take - so don't automatically reject something just because it has 6 hours marked next to it! Although it is fairly easy to search through the listings - by what is available to you, by payment amount, by keyword - it can often be slow and a bit fiddly to sort through and find what you want. The third main section of the site, qualifications, lists those automatically assigned to you (e.g. your country, you approval rate), those you have earned, and a list of all qualification used on the site in case you want to browse them and take qualifications tests to boost the number of HITs available to you. Generally a pretty good site in terms of navigation, ease of use and design overall.


          How Much Can I Earn?
          ==================
          I'm sure you will not be shocked to learn that becoming an Mturker is not going to make you a millionaire overnight. The level of reward available for completing tasks varies wildly, generally ranging from small HITS worth 1c each, to more complex tasks that are worth $3 - $5 each (occasionally there are higher paying tasks, but these understandably get snapped up pretty quickly). The range is inevitably skewed towards the lower end of the pay scale, and while in some cases this is quite reasonable (e.g. a single click-through HIT for 1c) in other cases HITs are offering a couple of cents for what amounts to several minutes work, so you need to be quite selective in choosing which HITs to work on before accepting them. In addition to the standard payment for completing a HIT (which is listed in the HIT information you are presented with when deciding whether to accept the work on offer), some tasks also offer bonus payments for meeting certain criteria, but I have found I don't really get much in the way of bonuses (a couple of dollars a month, maybe). The amount you earn of course depends on how many HITs you are able to (and want to) complete, but I find that with fairly casual use of the site I can earn $20 a month without too much difficulty.


          How Do I Get My Hands on My Money?
          ===============================
          You are credited with funds from your requester's account as soon as they approve your work. The length of the approval process varies quite considerably depending on the requester; I have had some submitted HITs approved within the hour, while others have taken up to 10 days to be approved. The maximum time that Mturk allow for submitted HITS to be reviewed is 30 days, and if the requester has not reviewed your work within that time, you will get an automatic approval and credit for that task. Once credited, the money is available for you to take out of your Mturk account after 24 hours in either cash (the minimum transaction level being $10) or gift certificate (minimum of $1). Whenever I have cashed out with a gift certificate, the credit has shown up in my Amazon account within minutes, and I have received an email confirming the credit, so this is a quick and reliable system.

          As a US-based site where two thirds of workers are from the US, however, the payment system inevitably has a strong bias towards serving American workers (not to mention requesters - you can only request work to be completed on the site if you can provide a US billing address). You can only choose to have your money paid out to you in cash as long as you have a US bank account and Social Security number (for tax purposes), so that means if you are based in the UK the only option you have is to cash out your money via Amazon gift certificates. While that may sound fine, please remember that you can only cash out through Amazon.com, not through Amazon.co.uk. Why is this important? Simple. Delivery charges. Say you want to spend your Mturk earnings on a CD, for example. The cheapest delivery option to the UK is the standard international shipping, where you would pay $2.49 per CD shipped, plus an additional $3.99 per parcel, and then you would expect to wait 18 to 26 business days for it to arrive. Should you want your CD with the priority option of 2 to 4 business days, you would then pay $2.99 per item and a whopping $29.99 per package. Clearly if you don't mind spending your gift vouchers in bulk orders using standard shipping to minimise costs then that is fairly acceptable, but it is worth bearing in mind as a negative point if you are impatient to get your hands on the fruits of your labours or don't plan to use the site on a regular basis.


          Final Thoughts
          ===========
          I have mixed feeling about the Mechanical Turk. On the plus side it is another source of free Amazon stuff for me, and the work is a lot more varied that the tasks I do for remuneration on other websites (and however much I do enjoy writing reviews, there are times when I want to do something different or that just takes up a spare few minutes of my time). Many of the tasks I have completed on the Mturk have been genuinely enjoyable for me, particularly those linked to research projects and a series of HITs I did recently in writing trivia questions to be used in a quiz. Most requestors I have dealt with have approved my work (I currently have an approval rate of 98.5%) and within 3 days of me submitting it, so I have been able to cash out quickly and easily - and I do appreciate the almost instant credit to my Amazon.com account. The downsides to using this site are fairly significant, however. The small number of UK and European workers mean we have to cash out through the American Amazon at considerable delivery expense and wait a long time for our items to turn up, so although we can technically get our hands on our earnings quickly, we don't see the physical manifestations of them for quite some time. Quite a lot of HITs are available to US workers only as well, which does put some limits on the tasks you can complete, and other tasks are boring, repetitive, very poorly paid or have badly written instructions that make understanding the job in hand harder than it probably should be. You also have to remember that submitting a HIT doesn't necessarily mean you will get paid for it - that is in the lap of the requester. I have had a small number of jobs rejected for no apparent reason and with no feedback provided, so I never did know if I did something incorrectly or whether I was just dealing with an unscrupulous business.

          In the end it is probably a good site to join if you are reading this in the US, but a distinctly average one if you aren't. For anyone in the UK I would recommend it only to those who really like surveys and earning "pocket money" online, and to students (who would probably have the time to invest in this site and should be more interested than most in earning free books!).

          https://www.mturk.com/mturk/welcome

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