Newest Review: ... account showed a £30 credit. However, when I actually placed my order I was charged the full amount and the £30 credit still showed in o... more
Watch your "hidden" costs
Author Name: Big Ian
Advantages: Wine is quite good
Disadvantages: Devious ways to get your money
I got a voucher over Christmas 2011 for a discounted case which I took up, and to be honest the wine was quite good.
In March this year I had a telephone call from them asking me if I wanted to become an "Angel" along with all the sales speak. I told them to e-mail the details to me, which I never received.
I have just got my credit card statement showing two payments to them of £20 each. After telephoning them and speaking to Scott who had rang me, I was basically told that as I had said that the "Angels" was a good idea and did offer value for money they took this as my acceptance of becoming an "Angel" even though I had asked for e-mail information and never consented to money coming from my account.
I have now insisted that my money is returned, my account cancelled, and I am also in talks with my local trading standards who think I may have a case against them with regard to distance selling or similar. Will keep you posted about that.
Should my money not be returned within 28 days, I am apparently within my rights to take legal action against them.
Naked Wines watch out !!!!!!!
Summary: Nice wine, but sly marketing. Will avoid and no longer recommend