Newest Review: ... 32 weeks didnt want to over psend on something i wouldnt be in for much longer. My order came to over £50.00 and i ordered it for next da... more
DO NOT ORDER FROM THEM!!
Author Name: jade
Disadvantages: Never recieved clothes i paid for
I've always shopped at new look and never had problems with them or the staff. I recently ordered maternity clothes online as i found all of a sudden i didnt fit into mine anymore, New look maternity clothes are really good value and nice quality, and as i was 32 weeks didnt want to over psend on something i wouldnt be in for much longer. My order came to over £50.00 and i ordered it for next day delivery as i was going away 5 days later, and needed clothes. Next day delivery was £6.99. Next day came and all i recieved was a ring, which was £2.50.....Out of allt he things i ordered, this was what i needed the least!! I rang customer services and she apologized and said it should be with me by the next day and refunded my £6.00. Fair enough. Online tracking said that all the items were delivered.
By the third day of no clothing still, I rang again and explained that i was pregnant and these clothes were needed, i was going away the next day for 2 weeks, again, they apologized and said it would be with me the next day.
Im back from my holiday, no clothes, and had to spend another £60.00 on maternity clothes in new look as the sale had ended, as i had no clothes for my holiday. Im fuming!!! theyve got £110.00 out of me in 3 weeks for a £50.00 order.
I personally think my baby will be here before the clothes are!!!
Summary: odered clothes, never came