I used onlinememory for the first time last week to order a sansa mp3 player. The site was very easy to navigate and provided me with a quick infomation email letting me know what was happening. Within a coule of hours i had an email to tell me the item had been disaptched, and then it arrived within 2 days. Was pretty suprised as i chose free delivery. I expected it to take longer. I will certainly be using the again in the futire.