open.gov.uk/lgo/ Reviews

The review of the lGO is total and complete - Bias is the only description I can give to two complaints handled by the LGO - one case the licencing offical admitted being a friend of the Resteranter and failed to indicate his interest for over five years despite complaints of noise at 1 in the morning. No fault found The second more ...  Read the complete review

I first used the local government ombudsman to complain about a planning decision. Although he did actually find maladminstration I was not at all impressed by the service. The decision taken by my council was totally out of line with decisions on similar issues in other local authorities and indeed with their own decisions on other ...  Read the complete review

I was quite astonished to read a glowing review of the Local Government Ombudsman (LGO) service by a Dooyoo member who has not had the first-hand experience of taking a complaint to this institution. I have had first-hand experience of the LGO, work closely with other people who have also had first-hand experience, and take a very close and ...  Read the complete review

When you have a problem with your local authority (council) were you totally confused as to which person/s or department/s you should complain to? Were your phone calls never returned, letters unanswered, resulting in you just simply giving up - too much bureaucracy to wade through? Pity. . .you should have referred the matter to the Local ...  Read the complete review