opodo.com

I absolutley love this website, do not think I could live without it. I book all my holidays on here and always get the best deals. Their customer service is also good, some months ago I had a flight booked and 2 days before flying I became really ill, and was advised not to fly. I phoned the airline direct, but they could not do anything for me, so I proceeded to call opodo and they offered me a refund, it was not a full refund but it was enough to put towards another ticket. The whole process was quick and easy and I did not even have to produce proof of my illness. Some times if I am honest I find them easier to deal with then the airline them selves, they just seem ...  Read the complete review

I am appalled! We tried to book a holiday through Opodo, entered our card details, and were told that the site was undergoing technical difficulties but no money had been taken. The next day, we tried to book again, but the card was refused. We checked with the bank, and were informed that we had been charged by Opodo, but we received no email from them. My partner then called Opodo to be told the money was being 'held' and, now that he had called, they can release the money. It's worrying that they don't inform customers of this until they get in touch themselves! .......................... ........ .... .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...  Read the complete review

I have recently used Opodo for the first time, so I decided to share my experience with you lucky people! ~Opodo~ Opodo is an online travel agent, offering full holiday packages, flights only, car hire and short breaks. They can also offer extras such as airport parking and park tickets, or other popular sightseeing tickets. Other extras include travel guides to help you choose your destination. You can book as much of as little as you like through Opodo. For instance you don't have to book flight tickets through them in order to book airport transfers with them. You can book each item separately, or as a package. ...  Read the complete review

My personal experience of opodo was booking flights for myself and two friends from Manchester to Bangkok, after looking around, they had the second best prices, but the best prices were with a site that seemed somewhat untrusted after google searches. We went for opodo. The searching and booking system on the site was seamless, at the end we were given a choice to have either e-tickets or paper tickets delivered, for £20, this is quite a lot, but we opted for it, just so we had something in our hands, if you know what I mean. The tickets were delivered within a few days, when we booked we didn't register with opodo, so we can't tell you (like other ...  Read the complete review

I booked two hotels in Istanbul via Opodo's website. Firstly, when I called to enquire about the bookings, they had no record of it. They kept me hanging on for 15 minutes on two occasions because I think they make money from the 0870 number. I had to speak to the manager on a 3rd occasion to confirm the bookings. Also, the bookings did not show up on my opodo's member's page. They said a 10% deposit would be taken only but the whole amount was debited from my credit card within a few days. Under no circumstances are the descriptions given of the hotels in opodo's website accurate - they are written by the hotel themselves. The hotels I booked were ...  Read the complete review