We were informed about this site when my son was sent to Birmingham Children's Hospital for open heart surgery.
We were given a pack, courtesy of this Charity, giving us lots of information about things you would not think about in relation to heart surgery. These included:
A book about dental care : people who have had open heart surgery need to be given antibiotic cover before having treatment (although this is currently being reviewed)
A magazine, printed quarterly and distributed (free of charge) if you sign up for it using the form in the magazine) which are parents accounts of their childs illness, signs and symptoms, barriers they came across in relation to treatment, expert opinions etc. This enables you to see that you are not the only family facing a crisis and you can look at how people have managed to overcome their barriers
Information in relation to diet: children who have had open heart surgery find it harder to put on weight so need extra calories such as adding butter to vegetables. There was also information in relation to naso-gastric (NG) feeding which is where the child is fed through a tube that is inserted in to their stomach through their nose (this was a nightmare for us as. I was taught me how to insert the tube after having to take him up to A & E on two occassions to have it re-inserted but had to state the importance of his 3 hourly feeds being on time as, quite rightly, to A & E it is not an emergency. I then had to fight to get his tubes, feeding packs etc to be delivered as my local Health Visitors had never had to deal with a "cardiac baby" and did not know who they should contact. Very frustrating at the time but at least they now have the necessary informaton if they should ever need it again or be asked for it.)
There is also a teddy for when they are older and most importantly a card for the parent to carry whilst they are young and for them when they are older stating they have had open heart surgery.
The charity, along with being a great source of information, and forums being available on the website, have two caravans which have been adapted to enable sick children to go there, along with their families. These are offered out to members at very reasonable rates.
The only thing Heartline ask for in return is that each member sells £5 worth of raffle tickets each Christmas although there are other ways of donating money to the Charity.
Definitely worth looking at if you find yourself needing information in relation to Heart conditions. I am glad I was given the information as it allowed me to get information from people who had experience of what my son went through first hand as you do not remember everything you want to ask during medical appointments or don't feel comfortable asking a consultation about a certain issue.
In a recent review about The Crossing at St Paul's I mentioned a Midland artist called Jan Keenan who I have known for some years now.
She graduated from Manchester University in 1986 with an honours degree in printed textile design and has been working as a designer ever since. She has sold her designs all over the world and to high profile businesses including Asda, Tesco, Morrison's, M & S and Lakeland Plastics.
She has also been painting during this time mainly for her own enjoyment but has recently decided to move into painting with a view to exhibiting her work and the first of these exhibitions is at The Crossing at St Paul's in Walsall.
I have followed her career fairly closely as I think she is an excellent although currently undiscovered artist and I already have a few of her works adorning the walls of our cottage here in Wales.
She has also set up a website at www.jankeenandesigns.co.uk which is what I intend to review here.
The website itself is simple and classy so that it shows of her works to their best advantage.
The home page is just an introduction to the artist and a mention of what is available on the site.
The gallery shows her current work most of which is on show at the exhibition I have mentioned. It is a lovely page as the paintings are shown in slideshow format so you can sit and just enjoy looking at all of them without having to keep clicking here and there to find each one. You can of course select the ones you want to look at further by clicking on the thumbnails at the side of the slideshow.
On the shop page the items for sale are the original paintings, limited edition prints, greetings cards, postcards and fridge magnets. You can pay via Paypal or contact the artist directly and pay by cheque. I have ordered some of the greetings cards and the order came within a couple of days, well packed to keep the cards flat in transit. I was very impressed with the speed of delivery and the quality of the cards.
There is an 'about me' page which tells us a bit more about the artist and her work, with a contact page giving the e mail address for enquiries about the work, commissions or sales or indeed comments about the website or anything else you wish to pass on to her.
The final page is the news page telling you where exhibitions of her work are to be found.
The paintings currently on the website include some beautiful natural studies of sheep, starfish, birch trees, dandelion clocks, sunflowers, boats and much more including one of their cat Dolly but I see that one isn't for sale!
So there you are a new website for the beginning of a new venture by this artist. Take a look - you'll be impressed by her work!
www.croyweb.co.uk - local area website for Croydon in South London. The thing I like about this web-site is that it has everything all in one place. To get a true idea of what is available lically you would normally have to have links stored in your favourites to local news web-sites, local classifieds like Gumtree, property like Rightmove etc, discussion boards on Google etc and all the other aspects of surfing.
By the time you add in directory services telling you about local businesses and shops, plus public services such as transport and health, you end up with s big folder called local links. With a site like Croyweb you have all the links and access to anything local - but all in one place.
Its not limited to static lists of shops/restaurants but has unsponsored web links and public reviews of same as well.
All in all what a local site should be like.
Having a DVD recorder means that I regularly record films from the TV, and it can be hard to quickly identify them, if all you do is write the name on the disc. So how do I manage to make my discs look extra special and easy to identify? Well I visit a nice little site called cdcovers.cc, download a picture of the particular DVD and print it onto my home recorded printable DVDs, it's that simple.
The website is of a simple enough design and the homepage loads quickly using a 1MB broadband connection and both Internet Explorer and Netscape, however there are a lot (and I mean a LOT) of pop-ups even when using a pop-up killer. But we must remember this is a free service and they have to pay for the site somehow.
The actual homepage is very well designed (simplicity is the key), and features links to the various sections of the site, along with links to their sponsors, who sell blank DVDs, and information on their upload competition (more about that later). There is a conveniently placed search function, which allows you to search for a particular cover within the site. The final important link on the page is for the download of their official cover software.
~~~Searching for a cover~~~
On a first visit you are most likely to have a particular film that you want a cover for, and logic would say that searching would be the easiest way to find it. So the question is, how powerful is the search engine. Well to test it out, I searched for the cover for a film that I've recently recorded Bring it on again. First I had to pick DVD covers from a drop down menu, that seemed overly long, and then entered my title in the text box, clicked on search and was almost instantaneously forwarded to my results which were extremely relevant. Unfortunately, clicking on the result took me to the entire list of DVD covers starting with B, so it's not actually worth using the search box.
There is an amazing range of covers available on the site, from CDs and DVDs to PC and video games. I personally only use the site for DVD covers so can't comment on the quality of any the other types. There are however hundreds if not thousands of different DVD covers arranged alphabetically in a variety of languages. Some will only be slip case covers, but the majority will feature slipcase covers and the actual printing on a DVD.
It is a very rare occurrence for me to not be able to find what I'm looking for, but it has happened a couple of times.
The quality of the pictures can vary, but the majority are of a very high quality. By downloading their own software you can simply click and drag the picture over and immediately print. This is fine for slip cases, but I've found that DVD's need to be cropped to get the best results, so I save these to my hard drive, edit and then load them into Epson print CD. A quick warning here, due to the quality and size of the files, they can be a bit slow in appearing on your screen even with a broadband connection, I would imagine that they would take ages on dial-up.
The software that is available to download comes in two flavours, one that you pay for, and another free ad-supported version. I personally use the free version, for creating slip cases and it does the job perfectly well for standard size cases, but is uncustomisable, and therefore unsuitable if you are using 8 or 10 way cases.
This section features cheats for various video games and hidden features on DVDs. There is not a huge variety here, and to be honest you would probably be better off looking at more specialist sites.
This links to a range of ringtones, logos, wallpapers and games for your phone. These are NOT free, and as such I've never used them and therefore can't comment on either quality or whether you will receive them.
Fancy helping others find those all elusive covers, well here's your chance. It is here that you can upload your own content to the site. Uploading covers also gives you the chance to enter monthly competitions to win such prizes as DVD recorders. Sometimes it is the most prolific uploader that wins, but this month it will be judged in terms of quality. In either case, only upload covers that you've scanned at the highest possible quality.
There is a forum available which covers a range of subjects, including those related to the site, general topics and cover requests. Although you don't need to be registered to browse the forums, you do need to if you want to post. Registration is simple, as with most forums you will need to choose a user name and password along with your e-mail address.
Although I've registered, I don't actually use this forum, apart from a quick browse as I find it hard enough keeping up with other forums that I belong to.
This is a new addition to the site, and extensively covers the different sections of the site. However, I find the site so simple to use, that I've never needed to get any help on using it.
~~~My overall opinion~~~
This is a brilliant site, that has a cover for virtually any DVD or CD that you can think of. And although it must seem at first glance to be a pirater's heaven, it also has many legitimate uses. Think about it, have you ever had a CD case damaged and wished you could replace the inlay, well with this site you can.
For me, it gives me the chance to make my home recorded DVDs instantly recognisable, and very nice looking. So much so that people have often commented on where I got them from.
About Internet Telephony The bit for technophiles, Trivial Pursuit buffs and trainspotters.
Youve probably heard about making calls on the Internet but perhaps havent looked into it because, frankly, there are better things to do in life than work out how to make a call through the Internet. The history of Internet telephony is neither long nor particularly interesting, pioneered in 1995 by researchers and CB-type hobbyists in bed-sits. The technology allows users to communicate using real-time voice via PC-to-PC, PC-to-phone, phone-to-phone, PC-to-fax, or fax-to-fax. The threat this technology poses to traditional long distance and local phone carriers is becoming quite real. The underlying principles behind Internet telephony are dryer than twice-cooked toast but I will try to explain for those who care. Voice is transferred over packet-switched networks as opposed to traditional dedicated switching circuits. A packet-switched network utilizes routers to transfer packets of data. Each packet carries a header that conveys the sending location and the sequence of information. The information packets are then broken up by a hub computer and sent to routers that determine the least congested path to the final destination. Once the packets reach the final destination, the destination computer reconstructs the information into its original form. Packet-switched networks require significantly less infrastructure than circuit-switched networks while providing the same data capacity. Its simple really.
About Skye.com The bit that tells you whats in it for you.
In 5 minutes time you could be making free calls through the Internet. Skype is brought to you by the same people that made the evil file transferring software Kazaa. The site is clean and simple and the downloads are easy to find and take just moments to pull down and install. The software is both PC and Mac compatible and callers can communicate between each platform and make calls to normal phones. Calls between Skype software users (PC-to-PC calls) are secure and encrypted. Calls to standard telephone or mobile numbers are encrypted until they reach a public switched telephone network (like all normal calls).
How Skype works The bit with added juicy bits.
The Skype user interface looks just like an instant messenger. Sign up, give yourself a username and then add your friends Skype names to your contacts list or invite them to join. Like an instant messenger you can send messages, see when you friends are online and set your status to show your friends whether you are available. As an interesting feature on its own, you can also transfer whole files between friends gigabytes of the stuff.
Now heres where the fun begins. Theres a big fat green button called Call. Select your mate and press it. You hear an old school phone ringing. Youve heard this before annoyingly on ring tones, but here its incredibly satisfying. Your friend then decides whether or not to pick up. If they answer you then have a chat. Its that easy. You can also call landline phones using Skype Out after purchasing an online credit. Its very simple and if you have friends and family overseas, then its here you begin to see the real savings. Calls to Australia and the USA for example, cost 0.017 per minute. Even a low cost carrier would charge you 4p. You can also have conference calls with up to 4 participants, either Skype users or Skype Out. Skype puts a whole new spin on making prank calls. Could there be anything more satisfying than doing a random search of Skype users and then calling a bewildered German to recite a Bart Simpson call to Moes Tavern. Genius.
What you need The bit where you kick yourself for still having a C64
You need a broadband connection. Skype supports Windows 2000, XP, Pocket PC, Mac OS X and Linux. Your computer will need a microphone. Most late model laptops have one built in. To guarantee a clear call you should use headphones to avoid feedback and echo. On the Skype site you will find links to buy headsets but they are not necessary if you have a cheap pair of headphones from that Walkman you binned when you upgraded to an MP3 player.
Does it work The bit where we take a reality check
Yes it works and works pretty well. There is a lot to like about Skype. As soon as you see their home page you know this is a company getting it right. They are very likeable because, like any good Internet company, their growth depends on word of mouth. I would recommend not making calls without headphones; otherwise you have to fiddle around on each end with volumes to get it working properly. The technology is very good but there are still moments when the call quality gets choppy. Dont go throwing out your BT phone yet. But this is fun stuff. There is something remarkably rewarding about not paying for a phone call. And the novelty value of talking to a friend on the other side of the world and walking off to make a cup of tea without hanging up is ceaseless. Having a call through headphones is also much more intimate than talking on the phone as it is like the other person is sitting next to you.
The Future The bit that makes you glad you are alive in the 21C
Skype already co-produce USB handsets that can be purchased for around £100. They look and work just like a normal phone except you can call normal numbers as well as your Skype friends through your PC. In theory, if everyone went out and bought one of these phones tomorrow, we could all call each other for free. The future possibilities for this technology are infinite. Imagine when there is a global wireless network. We will be placing all of our calls through the Internet. The most dramatic acceptance of this technology is expected to initially relate to the fax usage of Internet telephony acceptance. Currently, the average employee responsible for fax transmissions at FTSE 100 companies sends 41 five-page documents per day. It is easy to see the cost savings applicable just to fax applications.
www.mrpicassohead.co.uk You've heard of Mr Potato Head - I'm sure about that... But have you heard of Mr Picasso Head? Even if you know nothing or very little about art (like myself) you've probably heard of the artist Picasso, you know, the one famous for drawing portraits of people in a kind of abstract way with their facial features drawn from different angles and exaggerated and the likes... Rubbish explanation of his work I'm sure, but I'm not an artist... I came across this website at the school I work at - whilst sat in the ICT suite the art teacher came in with a class and asked them to go to this site (www.mrpicassohead.co.uk). I was intrigued straight away, so found myself following his instructions and heading for the same site. Starting Off ************ When you first access the site you're faced with two options - Play or View Gallery... You know what you want to do first... Play!! Playing ************ When you click on Play you're presented with your blank canvas on the right hand side of the screen. On the left you'll find a list of features. Towards the centre you'll find examples of these features for you to use in your artwork. At the bottom of the screen you'll find additional tools to create your masterpiece, such as colour, scale up/down, rotate etc. Ok - well, if you're going to create a masterpiece in the style of Picasso you'll probably want to start with a head. The head is selected as the default option when you go to the site, so it's a case of choosing the head you want to use and dragging it to the canvas, dropping it where you want it to go. When you release your mouse button it'll appear larger than the icon you drag on to the canvas - you can resize the shape you've dropped by clicking on it whilst it's on the canvas to select it then clicking on wither the scale up or scale down icons. You can rotate
it or recolour it using the same technique (clicking on it then clicking on the relevant tool icon). Now you've got your head shape you'll want to start adding features - that's easy enough - click on the word for whatever feature it is you're after (e.g. eyes, nose, lips, ears, eyebrows, hair etc.) and choose from the selection available, dragging and dropping them in place as you see fit. As with the head you can resize, recolour, rotate and move these features until they're just where you want them. In addition to the facial features you'll also find the option to add abstracts (shapes that you can put into the background of your picture or use to create other features), and a signature option. To use the signature option, just click on it, then type in your name as you want it to appear on your artwork (e.g. angeelu) - then click on the sign button. Your signature, written in Picasso style writing, will appear alongside your Picasso style artwork. Proud of Your Work? ************ If you want to share your Picasso-style portrait then you have the option to save/email your work. To do this you have to give your painting a title and enter any email addresses you want to send your painting to. Your painting will be saved to the site's gallery and those people you've emailed will be sent a link to your art. If you're unhappy with your art then you can start over - do this by clicking the start over button! The Gallery ************ As already mentioned, you can email a link to your work to yourself or your friends. Alternatively you can search the gallery either by artists name (this needs to be the name they signed their work with) or painting title (again, you'll need to know the right title if you're searching for a particular painting). The search engine isn't great so don't expect it to find your painting immediately, you may still have to do a
it of searching for it, or you may still not find it! If you find a painting you like in the gallery you again have the option to email a link for it to yourself or friends. Alternatively, you can just browse the whole gallery, clicking between next and previous to browse the artwork. It'll take you too long to see them all mind - at the time of writing this there's well over 269,000 pictures. The Verdict ************ This site is great for a few reasons. Firstly it's a bit of fun. Whether you are interested in art or not if you visit this site you'll find yourself making a picture no matter how obscure. Maybe you'll save it, maybe you won't but you'll most likely have a go. Secondly it's educational. Not in the sense that you'll achieve masterclass artist status overnight, but you'll become more familiar with the style that Picasso used in his work, and maybe it'll open your mind to be more creative in your own painting and art work (if that's your thing). Thirdly, it's suitable for everyone! It's so simple to use that I would imagine if you're old enough to know how to use a mouse and click and drag you can have a go at making your own Mr Picasso Head. Disadvantages? Very few. Printing your picture is not all that easy - easiest way to just get your picture is probably to do a screen dump and crop the picture so you just get your painting. Alternatively you could go to file and print, though you'll get the whole internet page and not just your pic.
If you're mad about Smarts, like I am, then this is the site for you. The Smart Club is the world's largest independant Smart club. The club is a channel for you to express your opinions, meet other members and take part in competitions, offers and other Smart things. The website itself is well thought out. It is split into two main sections - the member's area and the message board. The member's area is, as it suggests, for member's only. It's free to join and this gives you access to a whole host of offers, information, organised events and other goodies - including a member's gallery where you can stick your photo and giggle at others. The message board, where I spend more time, has a great range of topics, from general Smart issues to Spotted a Smart (where you can say who you've seen). There's always a great range of discussions and debates to join in with, and a section on technical issues where you can get all the advice you need. Along with a host of Smart Club organised events, the site is also a great way to meet up with other Smart owners, through the meetings section of the board. A great site with a lot of thought and effort put into it.
If you are a motorist you'll find ISpy Petrol a very useful site. I tried it out and managed to find my usual petrol at 7p less per litre. http://www.ispypetrol.com There isn't anything on this site to look at. It's very basic but it works. It provides information on where you can find the cheapest petrol and diesel prices locally. This is done by using your postcode. Information is gathered and kept up to date by using anonymous details of petrol station credit card transactions. This information is used to work out fuel prices at different petrol stations. When you go to the site you just fill in your postcode, select unleaded/LPG/lead replacement/diesel, fill in your tank capacity and hit enter. You should get a list of fuel prices in your postcode area. I didn't get any when I filled in the full postcode even though there are six petrol stations very close to my home location. Filling in just the first half of the postcode gave me a list of eight petrol stations complete with prices for different types of fuel. Prices ranged from 70.9 to 77.9 per litre. I found a saving of 7p per litre if I went to a different petrol station. This is quite a saving and worth changing stations for. You can leave your email address and they will update you on the cheapest fuel available in your postcode area as prices change. This sounds like a very good idea and it could certainly save you some money.
I've been using the vauxhall traffic net page now for over a year, and must say it really has proven to be informative, quick, easy to use, and best of all it's free! http://buypower.vauxhall.co.uk/trafficnet/index.jhtml You will need Macromedia Flash installed - there is an automatic down-load the first time if you don't already, doesn't take long. You are presented with a map of the uk, clicking any where on the map brings up a magnified view of the local area. The map will only show trafic travelling at less than 30 mph, the speed of the flow being shown by coloured arrows. You can navigate around the country by dragging the map across within the local view or clicking anywhere on the national map. Motoring incidents are also relayed onscreen as they are reported. The map can run the whole day long if you wish, there is no charge for the service and it is pretty accurate, coming home after work I can go one of several ways and I use this system everyday i'm at the office to make an informed decision prior to leaving. The proof of the pudding...does it get me home in time to read my son a story before bed......yes it has helped. Highly recommended
Did you drive the same old route to work this morning? Did you drive along trying to guess how far the queue you normally sit in had progressed in your direction? Did your heart sink when the back of the queue was at junction 20 instead of 21? A familiar tale to the motoring millions, a kind of automotive roulette in which you bet upon where the back of the queue is today, place your chips on red and spin the wheel of chance. But wait, what about the wonderful panacea of RDS traffic reports, well in my experience they are normally quite amusing as they describe the traffic jam you're sat in the middle of! Yeah a right good laugh! So what are your options, well you've already looked at alternative transport as no one would choose to sit in a jam, you could change jobs but that's easier said than done so the only thing to do is to try and use the alternative routes or rat runs as they are colloquially known! So how do you know when to use your favourite jam bypass? A company based in Milton Keynes have been offering innovative solutions for the past four years and their latest is without doubt the most cunning. Trafficmaster PLC have been producing the freeway and YQ units that provide in car traffic data for over 4 years, they are the chaps responsible for all those blue poles that many people think are speed cameras. In fact they aren't they’re Trafficmaster passive flow meters, they work by reading number plates of cars as they pass, then when you pass a second unit they can produce and average journey time (based on a sample of cars). This when compared with the standard journey time (at legal speed limits) gives them a very accurate measure of delays caused by traffic congestion. The freeway passed this onto the driver via spoken information for example "M25 junction 25 clockwise traffic for 5 miles" and the YQ unit uses an LCD display to show average traffic speeds on all motor
ways and major roads. I've used the YQ system for 3 years and found it an excellent tool (hence an earlier review) and I still stand by it as a first rate piece of kit. But now the latest offering from Trafficmaster has shown a problem with its predecessor, wouldn't it be great to know what the roads were like before you left? Enter stage left "Trafficmaster-Online" oh right another .com website so Trafficmaster have jumped on the Internet bandwagon, well yes they have but the real question is why? www.trafficmaster-online.com is a well designed and dare I say crafted website with partial free membership which allows you to use the basic features for gratis! OK traffic updates on the web aren't that new the RAC and AA have been doing them for a while now but no one to date has offered a unified solution with desktop and in car traffic reports. The site features split up quite nicely into products, so I'll use them to explain the Trafficmaster offering. The base package, which is free, offers traffic view you have to register to use this but there is no requirement for credit cards or any of those kinds of shenanigans. Traffic view produces a map of England, Scotland and Wales but not Ireland at present, onto this the major highways are overlaid to provide an environment you can zoom into to locate your particular part of the world. The page runs on flash so you might have to download this before it will run, once loaded the map buzzes into life with icons showing any delays on the roads you are viewing with little directional arrows and a speed indicator. The speed is the average over the last 3 mins so 30mph is slow moving and 0 means nothing has budged for a long time, if it's a motorway 1 minute of stationary traffic results in a mile long queue! The bottom of the applet window runs a ticker detailing some delays which aren't covered by the map and also the more serio
us problems on the roads, all in all a very useful utility. Sadly as this is the free bit it will only run for about 2 mins before it changes to try and sell you the main service, but you can log out and back in to get another 2 min session free of charge. Ok this all sounds great so why should I pay for anymore? The additional services are the ingenious bits as the traffic view is merely an Internet version of the YQ unit, obviously once you've paid the traffic view is no longer limited to 2 minute sessions. Journey forecast is a powerful bit of kit which uses the Trafficmaster data to predict a journey time based upon the current traffic situation and using prediction software it can use it's traffic models to advise on the best time to make the journey. I loved this feature as it also takes account of roadwork's and after monitoring them for a day or so it can advise on the impact of the works and the best time to tackle them. Journey Guard provides the motorists guardian angel, you take time to set up your most used routes lets say the normal trek to work each morning round the good old M25! Guard watches this route and provides updates twice a day at a time determined by you to either an email address or via SMS to your mobile phone. Both of these options are superb and the mail forecast can be very detailed on a bad day! Mobile view offers a WAP based service which allows you to access the same screen as the website for easy pictorial updates, the site has been excellently adapted for WAP and displays very clearly on by Nokia 7110. My only criticism of the system is that I would like to see some form of route guidance included on the site, then you could generate an alternative if traffic is heavy! The price for these additional services £34.95 if paid annually or £8.95 per quarter by credit card or direct debit that's the equivalent to 20p per day, payment can be made online or
if you prefer a form can be printed and faxed or mailed through and of course there's to good old telephone option! There lies an important point I have been with Trafficmaster in one shape or form for over 3 years and found them to be an excellent company to deal with, they have first class customer service and have always returned my calls. When I was unfortunate enough to have a problem with my YQ unit the arranged collection and repaired it without charge (even though it was out of warranty). I don't say this lightly but it has been a pleasure to deal with them. Trafficmaster online is just another weapon in my daily battle against the M25 but it gives me the edge in being able to check my route from home, work or to get updates en route via SMS or WAP and at £34.95 a year it's considerably cheaper than running a YQ unit! www.trafficmaster-online.com www.trafficmaster.co.uk ©Lordpercy 2001
The International MR2 Owners Club (IMOC) is a free global internet-based club dedicated to the greatest cheap production sports car ever built, the Toyota MR2. The UK Region is a social group of about 300 enthusiasts who discuss all aspects of the MR2 from modifying to driving. The URL for the club is www.imoc.org.uk and if you want to take part in discussions and get instant answers, then goto www.egroups.com/groups/imoc-uk and join in. IMOC-UK regularly arrange meets where like-minded people can get together to discuss their cars, and other things over a few beers, and there are also other events organised such as skid pan sessions, track days, karting, etc... There are an especially high number of members who own the very powerful imported MR2 Turbos, and many of these members have modified their cars to increase their performance, and so know the MR2 inside out and are always willing to help with any technical problems.