Description:Pets at home is the No.1 for pets on the internet with sections on fun, pet care, community, and an on-line store.
Newest Review: ... terrible. I'll start with the bad. The first time I shopped online with pets at home was about 2 summers ago. they had a brochure with a pet wardrobe in it, so that you could keep all of your pets Tshirts and dresses together. I had a lot of dog T shirts as my dog gets very cold in the winter and shivers and thought this would be a really cute little way of keeping them all together. At ... more
Customer petsathome.com Reviews (10)
by - written on 12/04/10 (Very useful, 167 readings)
I shop instore with pets at home all the time. We have 4 dogs, 2 frogs and turtle so we buy quite a lot of pet products. Having shopped in store with them, naturally when pets at home launched their website a couple of years ago, I had a good look through their website to see what they sold. I have to say that their website has improved a lot over the last few years. They didn't use to do internet shopping through their website. It was just for information really. I think it must be about 3 or 4 years ago now that they re-launched the website and started to offer their customers online shopping. Since then I have only placed two orders ... Read the complete review
by - written on 21/11/08 (Useful, 234 readings)
The pets at home website is ok, but they should include all of the cages, only some of them are featured and it is rather frustrating, I was looking for a rat cage, and couldnt find one on their website, but i found the perfect one instore that wasn't featured online, But it is not a bad website, but i suggest you look instore before buying online as there might be a better product instore. Also the website shows some product that are not available instore, but can only be bought onlne, for me this is a problem because i don't buy things online, i look online to find what i want, then go to the shop and buy it. However, overall it is a good website for people who only ... Read the complete review
by ally - written on 31/07/08
i own 3 cats and fish. although pets at home provide fantastic ranges for cats dogs etc there live stock is not cared for at all. i bought numerous fish from pets at home. not only have they died but they have passed disease on to my already established fish and also killed them. the help you recieve from staff is shocking and they dont no what they are doing. i also had a friend who bought a 6 week old rabbit from them and was told that it would be fine to put straight into an outside hutch, needless to say the next morning the rabbit was dead. the vet told her that taking a baby rabbit from the warmth of a shop it has known since birth to a hutch will kill it. PAH need some serious livestock lessons its plain cruelty.
by KJD Mice - written on 26/07/08
I have worked in the past in a pets at home store, and they did try to pass on basic knowledge of pet care, but frankly the information on the whole is wrong, and the pay is so bad that the information that is right is not remebered by many staff as they just dont care. On the otherhand you dont go to Tesco and expect to be taught to cook the food, if you are getting a pet then you should take time before hand to learn all you can about them for yourself rather than expect a person on basic wage to teach you. You definately shouldnt go into a Pet Store to buy a male rat to breed with your female rat, you should go to a breeder who can give you ... Read the complete review
by babs - written on 06/05/08
I don't rate them very well at all, as others seem to aggree the staff do not seem very experienced as regards the pets. I bought what was supposed to be a male rat to pair up with a female, only to find out it was female. On phoning the store was told there was nothing they could do, not even an appology. This is terrrible as you are not supposed to put two females together that have not been brought up together, and I couldn't return her to the shop as my son had already got very attached.I would not suggest to anyone buying a pet to go there, go to a smaller pet shop who care about there pets or even breed there own.