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12 Reviews

Cash for unwanted jewelry.

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    12 Reviews
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      04.01.2013 15:35

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      Trevor 4-1-13Sent off 20 grams of gold and recieved £52.91 wanted around £100 but 5 emails later all ignored still nothing from them they just take your gold and give you around £2 a gram for it .Don't get caught with these toe rags.You won't get your gold back and the money they give is crap.be warned.

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      10.12.2009 20:37

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      Postal gold offered me a pittance, I refused it on 2/11 and requested return of my goods, I then got an email advising payout made! They had sent my money to wrong bank account any way, I have requested return by E-mail and received a call to say it would be 10 days, nothing received 3 weeks later, so several E-mails all unanswered down the line I am writing a letter and getting proof of postage so I can begin legal action.Steer clear of this company, at best they are unequiped to do deal with correspondence, at worst !!!

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      19.11.2009 18:15
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      Go to a local Jeweller with a good reputation.

      Postalgolds first offer for my jewellery was refused,I requested the return of my gold.
      A second offer - nearly double was also refused. I told them I wanted my gold returned to me as in their advert.

      They advised me in an email I could put the money for the cheque -which
      I have still not got - in their bank account and they would return my gold!
      They ignored my request for a tracker or proof of postage for the cheque they sent to me.

      Very concerned I got in touch with Trading Standards who advised me to write a letter with this in the main body:-
      <<The order number----------
      I have been in touch with Trading Standards and on their advice am writing to you.
      As per your terms and conditions I am canceling your contract and request the return of my gold within 14 days.
      If I do receive your cheque it will be returned to you.
      I request a response to my letter within 14 days>>

      ( For those like me that did not know, an email is no good in a court of law)
      Trading Standards advised me to get proof of postage for my letter they said recorded delivery can be refused. I sent two,one recorded and one with proof of postage.

      Track recorded/registered mail at:

      http://track.royalmail.com/portal/rm/track?catId=400145&keyname=track_home
      ---------
      Update 25th November
      Yesterday I had a phone call. They said they had got my recorded delivery letter and would cancel the cheque which they assured me they had sent sent and return my gold within 14 days.

      That same day I got 2 emails from the company
      email 1
      Congratulations! We have analysed the items you sent us using your Gold Kit and your gold has been converted into cash!
      Your Postal Gold payment has been sent; please find the details of the payment below:

      Email 2:
      Regarding your recent transaction with Postal Gold; we are sending this email as confirmation that we have now received your refunded payment and will be sending your goods back to you within 10 days......
      ...............

      My gold was returned by courier on the 27th November. To date I have not had a cheque.

      My advice is to steer clear of this company.

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        18.11.2009 11:00

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        I sent gold to postal gold and thought it was worth over £700, I would have accepted around £500 but all they offered was £105. When I said it was not enough they said they could sell it retail and offered £190. I have returned the cheque and am waiting for the gold back. They have emailed me to say it is on its way and could take up to 10 days.

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        27.10.2009 12:48

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        Sue - Manchester I sent 210 grams of gold to postal gold. they sent a chque for £627 which I returned and requested my gold back, I eventualy got my gold back and took it into H and T pawnbrokers and received £1003, so I would tell people to forget sending gold to postal gold and take to a local shop when they offer a much better deal

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        19.10.2009 16:58

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        I posted off 100 grams of mixed gold to postalgold.com and was offered £350. I then asked The Manchester Gold Company fora price and they paid me £895!!How on earth do we get such a discrepancy? Postal Gold have been unable to tell me but I can tell YOU one thingDon't use them!!! These postal gold companies may well advertise that they pay a high price but I can assure you that they do not. I was paid in cash straight away without having to give my bank details....

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        12.10.2009 21:06
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        they are con artist

        They ought to be called postalgold.con thats what they are i sent 2 items of 9ct gold and i know they were genuine but i had a email from them saying that they were non precious metal i phoned them to ask about this and they said it was of poor quality so no good to them and i would have to send them a cheque for £10 in the next 6 days if i wanted it back this i did by recorded delivery and i tracked this and it was delivered to them the next day idid not hear from them so i phoned them and they said they would get back to me they did not so i phoned again and was told they did not pass my cheque on in time so my items have been distroyed please if anyone has had a problem contact watchdog ihave

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          06.10.2009 13:06

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          What a absolute con, I sent my gold chain in which weighed 92grams which was valued at700 + postal gold then offered me 147pound for a 600 pound chain they didnt send the cheque out within 24hoursi have waited 5 days now for the cheque and it still hasnt arrived and you only get 7days to return the cheque or your gold is lost i have phoned them 3 times now poor customer service and they just keep saying itll be fine when its abviously not if i were you i would stay well clear of postal gold its a CON you get better prices at the pawn shops you have been warned to this day i am still waiting for the cheque i think its a jhoke its on tv and they can still rip you off blind !!!!!!! no STar rating at all a big con

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          13.09.2009 13:22

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          I recently sent three items of jewellery to PostalGold.com. I have a gold allergy, so thought it would be a useful way of recycling and have a payment in return. I submitted my jewellery, and was disgusted to receive a measley amount of £3.57. I, consequently, contacted the return payments line, for the return address, which is not provided on any documentation. They offered me an extra £2.00 for my jewellery! I returned my cheque by First Class Recorded, which PostalGold would have received within the stated seven day return period, to enable them to return my jewellery.Unfortunately, they denied receiving the cheque in time, and sent it for melting! They resent a cheque for £5.57. I have, consequently, reported them to the Trading Standards Authority.I would advise anyone not to send jewellery to this company. They are not reputable.

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          24.07.2009 11:32
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          Not a service I would recommend

          I`m fully aware that in this time of recession the purse strings can potentially be stretched to their limits. Not everyone has an endless supply of wonga at their disposal. This gives rise to certain unscrupulous charlatans that like to capitalise on the financial misfortunes of others. Sometimes they manifest themselves as just common or garden conmen or as loan sharks, and in other instances even set up companies and have convincing if not slightly tacky television adverts with which to purvey their own brand of schadenfreude.

          In my opinion Postalgold.com appear to be of the latter genre. Mrs. F-B saw the television advertisement, and duly contacted the freephone number to order a "Gold Kit". The kit arrived on our doorstep a day or so later. Mrs. F-B then began rummaging through cupboards and jewellery boxes. Eventually she had found gold weighing approximately 70 - 80 grams of varying carats, some 9 and some 18 all mixed in. Now Mrs. F-B is in no way naive, and in most cases is a far sharper cookie then I could ever aspire to be. However I did say to her I thought she would be better off selling to a local company rather than doing it this way, but after a brief discussion we both said we`d see what Postalgold.com come back with.

          Mrs. F-B then sent this off in the post..........and waited............and waited.............and waited. Eventually after more than 10 days, I decided to check whether or not they had received our consignment. They Hadn`t, it was at a P.O Box address awaiting collection. We decided to contact Postalgold.com and find out what the delay was. On ringing the freephone number, we were told that it was "currently unavailable" on several occasions. After much perseverence we eventually got through and were told that due to action by postal workers in London, it had effectively delayed their process, however we were assured that the cheque would be received within the next 24 - 48 hours.

          Checking the gold prices online, I fully expected to get somewhere in the region of £6.00 - £6.20 per gram for 9 carat and £13.00 - £13.25 for 18 carat. Even in the worst case scenario, we expected for our 70 odd grams a total in excess of £400.00
          So 48 hours later the cheque landed on our mat. A cheque for............................................................£159 and some odd pence. This was just over one third of the price we would have been offered by a local scrap metal merchant. Mrs. F-B went ballistic ! She telephoned Postalgold.com, spoke to the same lady again and asked her what was the meaning of this paltry sum ? She was then told that the price of gold constantly fluctuates, and that this was the price at the time her scrap bits were assessed. So the price of gold had dropped by £4.00 per gram in the space of 24 hours ?...............yeah right ! Mrs. F-B then asked why was there no receipt stating exactly what carats and weights were contained within her "Gold Kit". Any bona-fide scrap merchant will give you a receipt showing the details / true weights and price etc. The reply was that they don`t issue receipts. I don`t think it even warrants a comment. Hoist by their own petard methinks.

          Mrs. F-B had them on the rack. The lady at Postalgold.com then asked us to hold the line whilst she had a word with the manager. Well clearly a minor miracle had occurred, as after roughly 30 seconds we were instantly offered an extra £80.00. I wonder how that became possible all of a sudden ? Needless to say Mrs. F-B refused, as it was still roughly half of it`s true worth. Postalgold.com have said that as we are returning their cheque, it will take them up to 30 days to return our gold.

          The bottom line in all this is if you want top dollar for any scrap gold, then go to a specialist scrap metal merchant, a jeweller that buys scrap gold (there`s always one on your local high street), or if push really does come to shove, a pawnbroker.

          Update 17/08/2009

          It now appears that Postalgold.com have mislaid Mrs. F-B`s gold consignment, although they are adamant they have sent it back to us via recorded delivery. Apparently they send the Gold to a separate Assay Office to have it weighed and valued, and it is they who return it to the seller. We have asked for a tracking number and as of yet this has not been forthcoming (Mrs. F-B asked for this last Wednesday 12/08/2009). Mrs. F-B has also asked for the address and telephone number of the Assay office in question in order to do our own trace. Postalgold have flatly refused to give us any information other than The Manager is looking into it.

          Should nothing be forthcoming in the next 48 - 72 hours, Mrs F-B will then be contacting Trading Standards and BBC`s Watchdog

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            19.06.2009 16:26
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            Ideal way to make money out of your jewelry that is either broken or you just dont wear

            After reading a review on this website about Postal Gold I decided to take a look, I had lots of jewelry that was either broken or I just didn't wear it any more so I thought this site sounded like a good way of getting a bit of extra cash.

            The website is www.postalgold.com, it's very straight forward to navigate around and it pretty much tells you all you need to know. Basically they are a company who pay you for unwanted gold (they do not payout for gemstones), they also accept platinum and palladium but not silver.

            All you need to do is request the postal kit by filling in the short form on the right hand side of the web page and then wait for you kit to arrive (mine came the next day). In the kit you get two envelopes, one is padded for the jewelry to go into and the other is a pre paid Royal Mail envelope, you put whatever jewelry you want to cash in (does not matter if its broken) into the padded envelope, you need to make sure the details are correct, then put it in the postal bag and drop it into your local post office.

            The envelope is insured for up to £500 so it is totally safe send your gold through the post, once they have received your item they value it and email you to let you know how much you it is worth, I sent a broken bracelet and got £10 for it which I didn't think was to bad especially as I hadn't worn it for years.

            If you don't agree with the valuation then you email or phone them to let them know, then you give them their money back and they will send your items back to you, they will not melt the gold until 7 days after they had issued the payment so you have plenty of time to get your gold back.

            If it turns out that an item you sent is not gold then you can get it sent back to you but it will cost you £10, so it's best to make sure its gold before you send it.

            I received the check two days after I had posted my gold to them so payment is very quick indeed, you can also request payments via bank transfer. Overall this is quite a good way of getting rid of broken chains etc and making a bit of cash out of them.

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              03.06.2009 17:22
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              exactly as seen on tv!

              Times are tight at the moment and every penny counts. I had just put the baby to bed and sat down in front of the television for a moments rest. An advert caught my eye. It was for Postal Gold. They were saying they could send me money for broken or unwanted gold such as jewellery and could offer me more than a pawnshop or jewellers. The company claims to be one of the UK's leading jewellery buyers and they buy your broken or unwanted gold for melting and refining.

              The advert made the process sound really simple and as I had two necklaces in my jewellery box that were broken and had not seen the light of day in years. I went to the website www.postalgold.com and entered my name and address. Within 3 days I had a letter from them with two envelopes inside. The instructions said to place my items into the small envelope, write my details on the outside, place it into the larger envelope which was already recorded delivery and paid for, and then get my bum to the post office and send it. To be honest it was very simple.

              2 days after sending the parcel I received an e-mail confirming receipt of it at the Postal Gold end and that they would within the next day or so have a price for me and send a cheque my way. I had ticked the box asking for a cheque but there were a few other options of how to be paid. I didn't tick the box asking for my stuff back if it was priceless or not actually gold as I knew it was and that it thus wouldn't be sent back but that option is there for a price of £10 should you find it needed.

              I sent two snake-chains that were quite small and of no value to me in their current state but Postal Gold sent me a cheque for £35.44. I was really chuffed! Price is worked out based on the current market price of gold.

              Easy as 1 2 3:

              1) Order free gold kit by entering your name, address, email and phone number on their website or by phoning 0800 007 5806
              2) Send in your gold using the envelopes provided
              3) Receive your payout!

              I wasn't sure at first what to expect but I am happy with the results. Usually I watch those sort of adverts and completely ignore them. Maybe it's the small bank account that makes me pay more attention theses days but whatever the reason I'm glad I did.

              Helpful bits:

              How can I tell if my gold is real? http://www.postalgold.com/testjewellery

              Reasons to deal with Postal Gold, http://www.postalgold.com/dealingwithpostalgold


              Funny thing is I've not seen the advert since!?!?!

              © oioiyou 2009

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