Although I have been a regular user of Ryanair services for around 12 years, I have never written a review, although I regularly debate the relative merits with other people.
I feel that Ryanair get a very raw deal, with people often complaining about things that are beyond their control. Yes they offer a very basic service, yes their staff are not well trained at customer service, yes their seats are small and uncomfortable, but are they CHEAP?? Yes
And this is why we go back time and time again.
Many of the complaints I have heard over the years centre around the way people are treated at customs....this has nothing to do with the airline you choose, all customers have to go through this process. Also people complain about baggage handlers....also not the airlines fault, thid is an independent service, provided by the airport authorities, that the airline has to pay for.
Other complaints include the destination airport being a long way from the end destination...well we all have the internet on which it is a matter of moments to find out how far you will be journeying, and other more expensive airlines may get you closer (or not)
Also people complain about the lack of seating room, but I have also travelled on Wizzair, Easyjet and Veuling and none give you more leg room or wider seats.
Some of the other compllaints have now been dealt with by Ryanairs new rules and new website. The website is easy to navigate and gives you a clear idea of the total cost of your holiday. I always refuse all the extras offered and travel sometimes for ridiculously low prices.
The new rules allow you to take a hand bag in addition to your carry on 10kg hand luggage, they give everyone allocated seating whih eliminates the scramble for the best seats, they only allow the first 90 bags onto the plane (the rest will travel free of charge in the hold) thus eliminating the struggle to find room for your bag. And they are even now allowing you to keep your small electronic items on during take off and landing, a boon to nervous flyers who need a distraction.
Overall, I think Ryanair offer excellent value for money, and I will continue to use them into the future.
I have flown with Ryanair several times over the past year, travelling back and forward from Spain to study and haven't had any major issues at all with the airline. The price is by far the most important factor when deciding to book with Ryanair, especially when compared to some of the more 'upmarket' airlines. Also, although a lot of Ryanair's routes are often to more obscure airports, further out from the destination city, some of its most popular routes fly straight into the main destination airport (such as Barcelona El Prat). Even in these more obscure airports there is always some form of public transport, at very reasonable prices, to commute to the main destination city with ease.
On board the aircraft really is a 'no frills experience', which doesn't really bother me at all. The seats are very basic and could benefit from having a seat pocket to store some of your personal belongings. Also, seats are not allocated (can be paid for at a premium) but are on a first come, first served basis, which I have never found to be a problem as I was often travelling alone or with only one other companion.
The constant sales pitch on board the aircraft does become a it tiresome but the staff I have encountered have all been really lovely and accommodating. Also, the food and drinks available, although at standard airline prices, are actually of better quality than many other premium airlines I have flown with!
Overall, they get you from A to B for a great price, with minimal hassle.
Having heard so many negative comments about Ryanair, I can only praise the service we have had so far. For cheap prices I can travel around Europe at ease. Easy check-in's, friendly staff - if you check and understand the terms and conditions then you encounter no problems! Great airline if you are travelling light as well! You are effectively getting what your paid for and for me it is about getting from A to B - Safely and comfortably - which Ryanair delivers!
felt like I had to write this review after listening to so many people over the last couple of weeks complaining about Ryanair.
I fly often with Ryanair between England and Ireland and other european destinations. They offer quite a good timetable with frequent flights to a good range of destinations, they are often cheaper and more conveniently timed flights than other airlines which is why I always check them out first.
They offer some good deals I have previously had return flights from Cork to Gatwick for around 40 euros, Cork to Portugal for 90 euros, Dublin to Leeds for 30 euros, Liverpool to cork I once got for £12 return including taxes and charges. These are just a few of many flights I have booked from Ryanair and the most I have ever been delayed is an hour.
Some of the catches are the charges, to book a flight I believe they now charge 12 pounds/euros per person return unless you are paying with the Ryanair cash passport. The cheap prices advertised don't include this charge and only include hand luggage. This isn't so much of a problem for me as normally I use them for weekend breaks and only need hand luggage.
If you want to check in a suitcase it is 15 euros each way for 15kg or 25 euros each way for 20kg.
The refreshments are a bit pricey and there's not much selection with mainly sandwiches and a couple of hot options. Again this doesn't bother me as you'd hardly have time to eat anything more substantial on the short journeys.
They are quite strict with the sizes and weights of baggage and a lot of people complain about them measuring and weighing bags but at the end of the day if you make sure you stick to the guidelines given when booking it shouldn't be a problem!
If you choose to only take hand luggage you do not have to queue at a check in desk, you just print off a boarding pass online which is available 2 weeks before your departure date, you take this straight to airport security and through to your gate and it is a very fast and simple process.
Ryanair offer the option of priority boarding for an extra tenner, which will put you to the front of the queue to board the plane but you still have to wait like everybody else to get off the plane so a service like this wouldn't appeal to me.
The booking process is quite simple and pain free all you need is your name, email address and card details. When checking in online you will need to put in information from your passport, this can be done up to 4 hours before you leave.
They accept a good range of payment methods including Mastercard, Visa, Laser, 3v prepaid vouchers and the ryanair cash passport.
There is an option to get confirmation of your booking to your mobile phone for 1.50, the confirmation will automatically be sent via email anyway. They also give you the option to purchase a suitcase, travel insurance and car hire. All of the above are optional, they aren't trying to rip you off / get more money out of you, it is OPTIONAL!
The staff are pleasant enough, too rushed most of the time to be overly attentive but as long as they're not being blatantly rude I'm not bothered.
Then there's the whole crammed in like a tin of sardines scenario I've heard so much about, well there's not a lot of space but what do you expect. If you expect lots of leg room and a big baggage allowance and a decent meal from a flight then you're going to have to pay for it. This is not what budget airlines are about, for me I want to be able to get from A to B as quickly, hassle free and cheaply as possible and that's exactly what Ryanair does. For around a hundred quid cheaper than certain other airlines.
I am from the Republic of Ireland, I live in the UK and have flown with RYANAIR close to 100 times. I have achieved some true bargains in my time, most notably a DUB-Newcastle flight in 2007 which cost me 1p each way - total flight cost including all taxes and charges - 2p. Incredible stuff. Then I have had the other side of the coin - having to rush home suddenly and paying Euro220 euro for the privellege one way.
The trick with Ryanair is knowing how to play the Game. The website is difficult to navigate - especially now that they have included the 'captcha' feature when looking at availability. This for me is highly irritating as it prevents me from comparing the flights to different airports - there can often be a big price discrepancy between flying from STN and LGW despite both airports being easily accessible and flying to the same destinations.
My advice to anyone using the website is to be flexible with location where possible- it could save you a lot. Also - if your looking for a true bargain, be willing to travel to a different airport (for example Birmingham) which is on the train line but nearly the same time distance away from London as STN.
I have been a huge fan of Ryanair since discovering them in 2008 when booking a cheap city break to Paris. I have received a few bargain airfares since then, once getting a return ticket to Paris for £6 and a return ticket to Dublin for £4. I must admit, I haven't had fares quit that low for a while but they still over great value for money.
There are a few things worth noting about Ryanair if you are looking to use them to save money. One, is that they charge you to take hold luggage. So if you are planning to go away for more than a few days, this can be pricey. For a 2 or 3 night trip, however, you can get away with using a small hand luggage case if you pack carefully.
Another point worth noting is that there is often a charge for using your card to pay for your flights. I think this is about £20 on top of your airfare. I think this fee is waivered if you have one the Ryanair cards, so if you fly regularly it might be worthwhile getting one of those.
Ryanair are very much a no-frills airline, so if you like to feel pampered, enjoy complimentary food and drink on board and on board entertainment then this is not the airline for you. Generally, the flight times are short and sweet so you don't really have time to notice that the airline is lacking in these areas.
I had heard both good and bad thigs about Ryanair before I travelled with them. My flight was to Krakow, Poland from LBA. I was shocked at how cheap the flight was, all taxes and baggage included the one way flight cost me under £50.00 - which was the cheapest flight that I could find.
Booking online was easy enough, you can pickt he day you fly.. and even the time if there is more than one flight that day. You also have options online to include extra baggage allowance etc..
The week before my flight I checked in online and printed off my boarding pass.. yet again, no problems, very easy to do and the website worked great.
Arriving at the airport, our flight was on time and the boarding staff were very friendly. I did notice that they regulated the size of hand luggage very well. One thing that I did not expect, and was not very pleased about is that once you board the plane, you do not have seat numbers/allocated seats. It is simply a case of first come first serve. We were lucky that we managed to find seats together.
Once the flight had taken off, the service was great. There was an on-flight menu which had some tasty treats however was very very expensive. The staff were great though, very friendly and helpful.
I would fly with Ryanair again, but I would make sure I arrived nice and early to ensure seats together, overall it was a good experience.
When I went to Spain recently I was looking for a cheap holiday so I looked to Ryanair for their cheap flights. Their website is easy enough to use allowing you to choose exactly which flight you want and how much luggage to take. The only downside with the luggage is you have to take the same amount out as you bring back - ideally I would have paid for only 15kg on the way out but 20kg on the return flight to allow for things I was going to buy but that wasn't an option.
The website allows various extras, suitcases (if you can get away with hand luggage only then you will save yourself a few pounds), travel insurance, a text confirmation of your flight details. So you really do pay for what you use - if you are someone who opts for all the extras then Ryanair isn't the cheap flight for you, if you just want to get there then Ryanair are the cheap and easy option.
The day before the flight I logged onto Ryanair's website and inputted my passport details which allowed me to print off my boarding pass for the journey out and the return journey. You can only print these 14 days in advance so if you are going on a long trip ensure you have access to a printer at your destination or you will be charged for a boarding pass if they have to print it for you.
The flight itself was like getting on a bus, everyone queueing with their tickets and a free for all when you got onto the plane. Fine for a group of adults but I think if I had children I would be tempted to pay that little bit extra for priority boarding to ensure we could sit together. The seats were a little close together, not a problem for me as i'm only 5'1" but may cause tall people discomfort. There also weren't any pockets on the seat infront which was a little annoying.
If you want to eat or drink anything on the flight be prepared to pay more than shop prices. I think we paid £21 for 3 vodka and lemonades, but you can take your own - they need to be purchased in the airport as you can't take liquids through customs.
The landing was uneventful and it was an easy exit, again like getting off a bus, with cases quickly in the arrivals lounge as it seems they like to turn the flights round pretty quickly. The flight was easy, clean and tidy so I wouldn't be put off using them again.
When paying 5pound for a flight I do not except a great comfort or convinient time of arrival/departure, a central airport, or luggage in the price of the ticket. That is why I cannot complain too much about RyanAir. It does guarantee the lowest prices if you are flexible about the time and destination. I have met with opinions that RyanAir does not treat their customers properly in case of a delay or cancellation. I had one flight with them cancelled (Paris Beauvais - Prestick route). They booked me for the next flight (2 days later) trasferred me and my family to a nice local hotel and send me a cheque covering my expenses during my stay in Beauvais (after I send them the receipts). Moreover they fly to a local airports that otherwise would see next to none traffic. Of course it goes without saying that there are little annoyances about flying with them, such as queueing up for the boarding and usual mad rush of the passengers to get the desired seats on the airplane, however I can swallow the inconviniences if I have paid very little for my flight.
I am constantly on the move and need a low fare airline to travel with.
Ryanair is probably the cheapest airline I have found, prices vary depending on the place you want to travel to and when you want to go. Ryanair travels all around europe with hundreds of destinatons. On the website, there are many offers which can be very convenient(like hotel and car hire deals). Flights from £10. This is extremely cheap!
The website is very easy to use and searching and booking a flight couldn't be more simple. On the home page, it shows the latest details, news etc...
There is a banner at the top with various optons to choose from. On the flight search box, all that you have to do is pick your destiation, place departing from, date leavng, date going, number of passsengers and accept the terms and conditions and your off!
There is a tickbox option which says my travel dates areflexible and if ticked, the whole week appears and the cheapest flight is highlighted. With some flights, you don't have to pay any taxes which does save, a lot. Always make sure you know which one you will have to pay taxes with and without before selecting. At the bottom of the page it will show you your total amount.
When booking, you select if you want baggage (usually around £40 per person both ways for one bag of 15kg max), insurance, priority boarding etc...
The actual service is quite quick end doesn't take or cost a huge amount to book your flight.
I recommend ryanair, they always seem to arrive ontime but some times may have a 5 min delay. The worst experience I have had ws a 2 hour delay but not anything serious.
The service on the plane is decent, the staff are usually friendly and toilets are satisfactory(but what do you expect from a low cost airline), the staff will come around with refreshments depending on the duraion of the flight, if the flight is less than an hour long it willonly come around once. Rubish collecting will be done several times which I find it is a good service, many airlines forget this.
I advise buying food and drink after going through security but before boarding, the cost of refreshments on the plane are very expensive compare to the cost in the airport. Also there is not much eg room which is extremely fustrating, I could not get on a ryanair flight that is longer than 2 hours 30 min, or you will end up with an aching back, head..
Overall good service considering the cost of the flights!
I've been using Ryanair on and off for a few years now (usually to fly to a mate of mine in Finland, as the airport is nearer him) and I've not really had too many problems.
I mean, yeah, they're cheap and they charge an extortionate amount for using debit cards and booking in hold luggage, but in some cases it can be reasonable when taking into account the flight prices (for example, flying to see my friend and booking it early, £60. Adding in the debit card "tax" they love, £65. And then adding hold luggage on the way back, £85) I mean, £85 for a two and a half hour flight return isn't too bad in my books, dependant on what the other airlines chrge (usually around £300) but I do hate the way the staff treat you, like you're there to be a cash cow instead of a customer.
I object ot being treated like a criminal with my hand luggage, and that it has to be a certain size/weight or it goes hold luggage. Well, sorry Ryanair, that's not good enough. Not all your agents check do they?
Sorry for my rant, but onto the website.
Now, the website is pretty basic. You can pick your airports and your flight times, and then it shows the prices. All pretty easy and pretty reasonable if you ask me. You can also see if going slightly before or slightly after makes a difference to the price (which it usually will, as like any company they charge extra during holidays and peak periods)
What I don't like is the instant assumption you want all the extras, and that you have to opt-out of them otherwise they will charge you for everything they can! And this is: priority boarding, overpriced insurance, hold baggage per person per flight, debit/credit card charge. This REALLY annoys me, I see no reason for all the charges since most times of year they make tons out of people. But I digress (again)
The website is pretty easy to use, once you've unticked all the stuff you don't want, it's through to the payment screens, which, again, are easy to use and show in either Euros, pounds or dollars (if I remember correctly, I may be wrong) You then have to pay, and wait for the itinary email, which is usually quick in coming. It has your transaction/reference number, and also contains your flight details, so you can make sure you know when you're going.
Checking in is pretty simple too. You have to fill in the boxes for the one of 3 options (all different things in case you forget something) and you can adjust or add things on that page before checking in. I also check the flight times are still the same, as they say, everything is "subject to change" (shudders)
Printing out the boarding passes is pretty painless ,and is a lot better in my opinion (But I don't see WHY a £10 per flight levy is needed for a piece of paper to be printed out by the customer and kept by them til their flight. Another annoying thing)
Well, the main thing is: If you don't mind paying for all the things that should be included, on a flight longer than it takes so they can say their flights arrive on time, I'd reccommend them to anyone.
In terms of value for money, this airline is very hard to beat. Yes, they may not offer the best service and their seating leaves alot to be desired but when your flight costs less than a sandwich, you have little to complain about.
I have used Ryanair several times and found them to be very good each time. The prices that this airline offers at times are beyond amazing and you may find that you spend more money getting to the airport than the flight itself. Many times my flight cost has cost less than the price of an onboard sandwich! When I get such prices, I am happy to tolerate lower levels of service than I would get else. The reality, in my experience, is that beyond the minimal legroom there have not been any other negatives of note. Ok, the seats may not be the most comfortable but the flight duration are usually short and by the time you have read the newspaper, had a chat or taken a nap you ready to land at your destination. These small inconveniences go unnoticed.
The destinations they fly to are generally not the most central locations but this is something you accept when you make your reservation. They do fly to the main airport in some countries and destinations though. Besides, there are regular transport links which will get you to the city centre from the airports so this isn't a big issue unless time is short.
People may bemoan the price of onboard food but there is no requirement to buy them. You could just buy some food earlier and eat it onboard. This should not even be considered an issue.
Other people may bemoan the extra charges the airline adds for things like card fees, baggage, physical check in etc. However, if you are not happy with the price you can look elsewhere. The likelihood is that you will find few that offer such low overall prices. There are ways of avoiding some charges such as using an electron card or taking an online virtual equivalent (Entropay). If you do not have a printer to print your boarding card, it only costs 10p in most internet cafes! This is significantly cheaper than it would be if they issued you are boarding ticket.
Yes, the airline does require more from it's customers in terms of organisation and preparation but the prices available may it worthwhile. Having said all this, I would not opt for Ryanair if the prices for the flight I wanted was the same as other airlines.
I just wish Ryanair would take over our railways! They would definitely do a much better job than network rail.
I 've been flying to Spain 7 or 8 times a year with Ryanair for the past 3 years, and I find their service far exceeds that of the more expensive airlines.
I have only ever been one one Ryanair flight which arrived outside the timescale quoted by the airline (sometimes exaggerated I know, but people don't seem to notice). If a flight takes off late, Ryanair do everything they can to catch up time and ensure an on time arrival.
I only have carry-on luggage, and if you keep to the correct size of bag, you won't have any problems at all.
Don't pay extra for Priority Boarding". If you arrive at the departure gate in good time (go as soon as you see it come up on the board) you will get good seats. We often get on the front few rows without paying any extra. Everyone seems to dash to the front steps, causing a backlog, so we just go to the back steps, then walk inside the plane to the front.
Don't buy food on Ryanair flghts at it tends to be very pricey. We get a meal deal from Boots in the airport (sandwiches, crisps or sweets, and a drink for £3.50) and eat it on the flight.
You can get some very good deals with Ryanair if you can fly at any time, and into different airports. The only problem I have is that they don't fly from Liverpool to Almeria, but other than that, I only have praise for them. Some people don't appreciate what a good deal they are getting, but they should apprecaite that Ryanair operate a very good service for very little money. I genuinely don't know how they do it for so little!
Ryan Air is great. I use them for about 8 return flights a year. Usually I pay £1, £2 or £10 TOTAL each way. Easter I am having to pay £99 but that is rare.You have to watch the website and fly midweek, not Fri till Mon. Choose the special offers about 2 or 3 months in advance. Get a prepaid \mastercard. Fairfx.com do one. My best was last Nov. East Midlands to Nantes for 1p. Nantes to Dublin for 1p and Dublin to East Midlands for 1p. Three flights for 3p TOTAL. I did book 10 weeks in advice and flights were midweek.
Ryanair - www.ryanair.com
Offer cheap flights within Europe. Can fly to 145 European destinations on a budget.
Ryanair is an online flight booking site where you can reguarly get good deals to Europe for really cheap. I signed up for the newsletter and received notification of any special offers. I once received a mail saying that flights were £1 each way without any taxes and I was going to London so logged on straight away and booked my return flight for £2. Absolutely fantastic.
The way ryanair work is that they provide special fare prices as little at 0.01p but then add so much tax to the fare that it ends up cost around £20-30. However, this is still cheap but can be quite misleading. There also now seems to be charges for everything. If you don't check in online (which costs £5) and print your boarding card you are charged like £40 at the airport. Checked baggage is £15 per item online and £35 in the airport while excess baggage is charged at £20 per kilo. There is also flight change fees, £25 for route change and £100 for a name change. That is all fair enough as this is where they make their money but the problem that I have is that on top of the flight fares and taxes they they add on an Administration charge which is £5 per passenger/ per one way flight which means a family of four would pay £40 in administration charges alone. Ryanair state this fees: "relates to costs associated with Ryanair's booking system and processing payments." This is for using a credit/debit card. However, as this is the only way to book there is no way around it. They used to do a thing that if you paid by Visa Electron then you wouldn't be charged. This is a card that you get when you are younger instead of a Visa card so no-one really has these cards. A way I got round it was to give my little sister £2 and used her card. However, they have now changed the rules so that if you have a Mastercard Prepaid Debit card then no admin fee will apply. Absolutely no-one has this card so this is just another way for Ryanair to apply fees and charges. Its getting absolutley ridiculous.
I believe that you do get what you pay for these flights. They are very basic flights, but then what do you expect for like a £1. Another problem I find is that all the airports that these flights go to are always located so far away from the city which means you are paying so much for transfers into the city which I think could be used to pay for a bit more expensive flights so they sort of work out the same. To be honest Ryanair really are not a good company and not worth the money. Another thing is that when you land they always play a cheesy little chune to say that "We are on time, over 90% off our flights are on time". However, the real reason for this is that they add on the flight time. British Airways state Glasgow to Stansted as 45 minutes. Ryanair state it as over and hour which therefore means that they lie about flight times to make them seem better and on time. It is a total rip off. I would only fly if I know I could get around the ridiclous charges.