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2 Reviews

Comprehensive Directory of Places to Eat Out with links to restaurant websites & menu, Reader Restaurants Recommendations, Articles on Food & Local Dining, Special Offers and Cheap Restaurant Deals when Eating Out, Restaurant Reservations, Order Takeaways Online, Cheap Hotel Rooms, Competitions and Much More..

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    2 Reviews
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      12.12.2012 12:24

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      Very unprofessional company. Will not show anything negative. Obviously an artifice designed to fool the public into thinking establishments are better than what they really are.There are many better sites that are more open, honest and unbiased.Mr P.

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      11.08.2009 16:02
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      Lose the reviews!

      Sugarvine is an online directory of restaurants in the UK . (They do have a European site too but I am reviewing Sugarvine UK only as I have had no need to use the euro version).

      The homepage is divided firstly into North and South, then by subheadings per city.

      Taking London as an example, you are directed to a page where you can search for a restaurant by the following criteria:

      Area type (this is a drop down list)
      Postcode
      Cuisine type
      Award type
      Restaurant Name (this is a search box)

      Once you have entered your chosen search criteria, the information returned is extremely comprehensive giving you a restaurant description, photos (sometimes a 360 degree tour if available), menu and links to the restaurant website.

      Other facilities provided are the ability to book online, and also browse through readers top ten choices.

      If you are looking for a "cheap eat" there is a section for that too and even a forum to "ask the chef" - the chef being Paul Heathcote. This is actually one of my favourite parts of the website, it makes for interesting reading and you can pick up some good cooking tips if that's your bag!

      The summary above represents what I think works about the site. It's well laid out and is fantastic in helping you make an informed decision about a restaurant in a city you may be visiting, but may not know too well. I imagine it would be great if you need to book business lunches for example.

      Sadly it's not going to be a five star review because where it falls down massively is the reader recommendations section. Sugarvine has a policy where it will not publish one negative comment. I am not talking about a slating of a restaurant, I'm talking about an objective review. Therefore in my opinion, it negates all the recommendations because without honesty, there is no balance.

      For every 5 glowing reviews (which could be published by the staff for all we know!) there could be 50 that were not published. What's the point? How can you trust the good when you cant weigh up the bad for yourself?

      My personal opinion is that the site needs a rethink. It works fantastically well as a restaurant search site but is absolutely pointless as a review site. If they were to lose that part, then it would have been a five star review without a doubt. As it stands, it's a three star, because you cannot have a review section without balance - simple as that.

      Imagine if dooyoo only published good reviews full of praise?

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