Description:Late booking cheap holidays.
Newest Review: ... - even offering me alternative airports to fly from as they were cheaper!!! Forget it! I knew the details of where I wanted to take my 2 adult children and grandchild and had checked out prices with First Choice etc and then I came across Sunmaster.co.uk and it seemed that I could save a few hundred pounds. I was told that the free child place that was showing when I booked was not ... more
Customer sunmaster.co.uk Reviews (21)
by S Watson - written on 02/06/13
Booked a weeks holiday to turkey with sunmasters .on arrival at the hotel we were informed that the hotel had no booking for us ,the accommodation voucher supplied by sunmasters was not recognised by the hotel. The whole booking with sunmasters was a shambles. This ruined the start of our holiday and as of yet I'm still trying to get an explanation from sunmasters . STAY WELL CLEAR
by Bette - written on 31/05/13
My advice is to stay well clear and go to one of the other companies! I have just booked with Sunmaster and just got dragged along by an extremely helpful sales rep.....well, surely he was just trying to save me money because he was just SO helpful and friendly - even offering me alternative airports to fly from as they were cheaper!!! Forget it! I knew the details of where I wanted to take my 2 adult children and grandchild and had checked out prices with First Choice etc and then I came across Sunmaster.co.uk and it seemed that I could save a few hundred pounds. I was told that the free child place that was showing when I booked was not applicable etc etc. and that Read the complete review
by J R SCOTT - written on 31/05/13
I book with sunmaster for lanzarote and on there flight itinerary it said beat the queues check in online 18 days before departure I tried you cant so tried phoning forget that as always busy they say they have a fault with there phone lines this has been like it for two weeks. sent a email and they say I can not book in online only if I was to book direct with the airline so why do they send out paper work saying you can. over all VERY BAD WEB SITE AND VERY BAD CUSTOMER SEVICCE
by Lily - written on 27/03/13
I booked my holidays to Turkey online and price was GBP 353.00 but then an agent rang and of a sudden price was GBP 456.00 . The agent was mumbling something about luggage expenses and flight price was not correct on the website and many other excuses. There were some problems with payment also, website did not work properly, I sent an email to sunmaster .co.uk and also did no get any reply. I must say very bad service.
by - written on 16/03/13
DO NOT BOOK WITH THIS COMPANY THE PRICE YOU SEE ONLINE IS NOT THE PRICE YOU PAY WHEN THEY PHONE YOU I PHONED TWICE AND THEY SAY THEY WILL PHONE THE AIRLINE AND THE PRICE ALWAYS GOES UP TRAVEL REPUBLIC OR SUNSHINE HOLIDAYS ARE CHEAPER AND WHAT YOU BOOK ON LINE IS WHAT YOU GET DO NOT BOOK WITH THIS COMPANY IMAGINE AGREEING A PRICE OFF SAY 3000 POUNDS FOR A CAR AND WHEN YOU GO TO PICK IT UP ITS 3650 POUNDS THIS IS WHAT SUNMASTER DO DO NOT USE THEM OR PHONE UP FIRST FOR THE REAL PRICE