Newest Review: ... - even offering me alternative airports to fly from as they were cheaper!!! Forget it! I knew the details of where I wanted to take ... more
asked to leave hotel after 6 nights when i booked 7
Author Name: N.Thayne
Disadvantages: not been able to speek to someone
This was mine and my 2 children's first ever holiday abroad, we booked 7 nights in Majorca at the playamar hotel in s'illot. We departed on the Thursday 30th of august and was booked to return on Thursday the 6 of September . On the Wednesday morning the cleaners came to our room and told us we had to be out our r.oom by 12 noon . I went to reception to check the date s the clean was right the hotel had us down for checking out on the 5th . I was mortified our flight wasn't untill Thursday evening at 19:55. I tried contacting sunmasters from the hotel , all numbers would not connect. I asked the hotel if I would pay for an extra night ,but they was full . They helped me and found me a room in another hotel for 30 Euro and it was horrid its was dirty and smelly my children cried they did not want to stay but we had no choice. I ve sent 3 emails to sunmasters they replied to they first saying they was sorry about our experience but they was in the right and I was wrong I ve had no more replies . Sunmasters you are discussing .
Summary: sunmasters keep clear of them