Newest Review: ... it used to be for a reward of $1 (around 70p) meaning every month or so you would reach your payment threshhold and receive a payment ar... more
Starting to worry Surveyhead is dot scam not dot com :-(
Member Name: Ash2508
Advantages: I thought there were, such as Paypal reward & being given $5 for registering, but were just carrots
Disadvantages: Suspiciously, surveys are closed or stop coming when near to redeeming threshold. Probably a scam.
I joined this survey site back in March 2011. As far as I can tell, membership is open to quite a number of countries and earnings are shown in your currency with the USD amount in brackets next to it, which I take to mean they are a US based company. I will give all amounts in USD in this review to simplify things.
It seemed good at first, almost too good to be true what with their giving USD$5 for just registering. Plus they were paying, just small amounts (eg.USD$0.11), for profile updates with separate payment for updating each of the various sections of this. Instead of just one lump sum for updating all to 100% like some sites do, if they pay at all for profile updating that is.
Their site includes a pretty detailed account section where you can look at your survey history with all the survey transaction numbers, dates, reward amounts, and their status - earned, pending, and...dd-duh...sound the error gong... invalid, which I have one of for hitting the wrong key when typing my postcode once. Oops. Less haste more speed!
There is also a fairly good account snapshot where you can see your totals earned, pending, and available, as well as what the redemption threshold is, how much more you need to earn to redeem, your total redemptions, and your sweepstakes entries. There are also little question marks beside each that give you more info when you hover over them.
You can redeem by choosing between two categories:
The rewards choices are:
- Rixty Online Entertainment Card
As per the description provided on Surveyhead, Rixty is a universal prepaid card for over 1,000 multiplayer & downloadable games, virtual worlds, and mobile games & ringtones.
Paypal, which most know about but just in case I'll include an excerpt from their blurb; "...allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information", This is my preferred way of being paid as I usually need cash rather than goods.
The donation choices are:
- Keep A Child Alive
- Trees For The Future
- Doctors Without Borders
- American National Red Cross
- Special Olympics
- American Cancer Society
- Feed the Children
- Make A Wish Foundation
- Susan G Koman (breast cancer charity)
- Hope for Haiti
- World Wildlife Fund
- A-T Children's Project
- Pink Link (breast cancer charity)
- PETA (People for the Ethical Treatment of Animals)
I think the donations section is really excellent, with some good causes there. Although usually those signing up to survey sites are rather in need of money - I know I am in that category - hopefully some manage to spare some of their earnings to support some of these (if they CAN redeem that is... but more on that below). Again, there is a US focus in the charity choices, which strengthens my opinion that this is an American based site which is active internationally.
Anyway, in my experience of the site, for a while the surveys rolled in, paying between USD$0.75 to even USD$5.00 for one, and now and then there was a profile updating survey available, these also paying a small amound as I stated above.
My first moment of concern was when at one point, in a blink and you missed it moment, I was sure that I had reached the threshold for being paid via Paypal yet when I checked the threshold amount seemed to have increased. I sat there looking at it thinking "Is it me? Didn't that used to be...? " but there was no way of checking this so I shrugged, thought perhaps I had it wrong, and continued answering surveys.
Then, back in August 2012, when I was only USD$0.81 away from being able to redeem for cash via Paypal, I started getting the message "Survey closed" each time I clicked on the link to a survey in my email. The surveys also started coming less frequently.
To check whether it really was a case of my missing out on the surveys, perhaps because the email invitation delivery was being delayed or something, I started loggng in on a regular basis... sometimes several times a day... but there were no surveys.
I then emailed Surveyhead. I try to ask questions first before I shoot, so my initial email was to let them know the difficulties I was having and ask them about these. I got an email back asking me to continue trying, and to log in regularly... which I was doing.
I continued to try to do surveys but they were all closed even though I was clicking on the link immediately after they got into my inbox and also checking the website regularly.
I then emailed them again, a little bit more annoyed this time. I received yet another keep trying email.
On top of this I did some profile updates some months back yet was not paid for them, even though there was the usual payment amounts offered next to each of them. To rub this in even more there is a feed on the Dashboard showing all the people (logged in via social networking etc) who are earning this and that for doing profile updates.
So the next time I emailed them I was pretty annoyed and stated suspicions that they were a scam company who let people approach the threshold and then stopped them from reaching it, and also stopped paying them for updating their profiles. Again I received a short email telling me to keep trying and... need I say... it is really trying!! Especially as I have just realized as I wrote this that the Paypal reward I was so close to getting has now been changed so I am not so close to reaching it and I can only get the Rixty reward - which I do not want.
Grrrrrrrrrrrr!!!! And hence my writing this to warn others to avoid like the plague. At least that is the way I feel. There are also much better and easier survey sites out there than this one has proved in my opinion to be.
Summary: I've seen mixed reviews on this survey site & this is my own experience of it: Not good!