“ Category: Fashion „
Avoid this company! They are dishonest, untrustworthy, and deceptive. Customer service is awful and unprofessional. They take days to reply to emails. Every time it's a different person replying and they don't sound like they even have a good grasp of English. They have unclear policies on their website and unwritten "rules" that they will change and enforce at a whim. I followed their directions to return a purchase but they STILL owe me money. BUYER BEWARE!!!
I have ordered twice, one of the orders I returned via DHL - outnet tells you to leave the package open so the driver can check it, and so I did. However I got an email from outnet saying 2 pairs of boots are missing and whether I intend to keep them. This clearly says it all bout their customer service, or more like theft service.Immediately I am returning my other orders too since I do not wish to have anything from such a company and will weight the package and photograph the contents already in DHL car.
The Outnet is the sister company of net-a-porter.com, it's basically their outlet store where they send most of their clearance stock and it operates separate from net-a-porter. The Outnet sells designer womenswear and accessories by brands such as See by Chloé, Marc Jacobs, Dolce & Gabbana, Matthew Williamson and many more. Discounts can be around the 80% mark and they regularly feature flash sales.
THE WEEKEND SHOP IN - Almost every Weekend, starting on Friday they have a weekend shop in. This usually has a theme, ie 'summer' 'denim' 'Little black dress' 'Patterns'. These selected items will be reduced by a further 40% on top of their usual discount when you get to the checkout. As with anything like this stock IS limited so if you see something that catches your eye, from a well known brand at a great discount it will probably sell out within the hour. The Weekend shop in lasts 72 hours.
GIVEAWAY - The site regularly features giveaways of bags, tops, dresses, jewellery etc. It's one entry per person but they're usually open for a long period of time, the current giveaway is open for a month.
POP UP SALES - You will need to be registered to see and purchase from the pop up sales, like the weekend shop in they too also only lasts 72 hours
GOING, GOING, GONE - A reverse auction (again you need to be registered to take part), the auction lasts for a short period of time and during this time the price keeps dropping. You decide when to bid. So there's the risk of bidding too early and missing out on a bigger discount or bidding too late and just missing out completely. There's limited stock and it's one item per customer.
I've purchased from the outnet 3 times in total. I bought an Adidas By Stella McCartney top, a pair of missoni sunglasses and a Michael Kors bag. The Missoni Sunglasses arrived to me damaged (one of the lenses had come out of the frame), I emailled the outnet and let them know about this and requested that my delivery charges be refunded on top of the glasses refund but they failed to do so. They sent me a generic email saying they had refunded the sunglasses with no mention of the postage PLUS they charged me for the return (£8.00!!). I can't remember why but I forgot about the transaction for ages and so never got either of the postage costs back. I know I should have pursued the matter further, (this is why I continue to use the company) but I must have had a lot on my plate at that time. This was over a year ago but I do hope they have improved their service in this area. Customers should not pay for delivery of damaged goods!
The Michael Kors bag I got this month. It was reduced by a whopping 70% from £315 to £94.50. I purchased this before 10am and about 15 minutes after I bought it it had sold out. This is always the case with designer bags on the outnet. They regularly have Michael Kors and Marc by Marc Jacobs bags at discounts of 65/70%, but you HAVE to get in early as they will sell out within the hour. I would recommend signing up to their newsletter and checking the site at around 9 - 10am on Mondays and Wednesdays, that's when they seem to get in their new stock.
The outnet really is the best place on the internet for designer bargains, you have to be on your toes to snap them up but if you do you can have the luxury for a fraction of the price.
If you love your designer labels than I fully recommend this site.
It's an online retailer for womens designer clothes and accessories. However all the clothes are discounted with up to 70% off the original price. Prices range from £100 up to £1000's but there are some top end designers such as Vivienne Westwood and Dolce & Gabbana.
The website is easy to use with categories across the top broken down into bags, shoes, accessories and clothing. You can also click on the designer category and this lists all the designers in alphabetical order which is a good option if you prefer certain designers and only want to see their range.
The website also has a 'just in' category so you can check this on a weekly basis to see what else has come in as they do turn stock around really quickly.
The site also helps you with inspiration with a 'dress me' category. If you click on this, select the style that you like and it will list clothing for sale in that category... easy!
You can also search within each category by size. However a word of warning make sure that you check under each designer what the sizes are as alot of them are in european sizes (i.e. 38, 40) and the search category is by XXS S M L etc so its not necessarily a great function to use!
If you register with the website, which is free, they also send you emails advising of further discount weekends. In the last 6 weeks I've had 2 emails offering a further 40% for the weekend, however you do need the link on the email to access it so make sure you give an email address you can access over the weekend.
They also have flash sales where they have designer items which people bid on until somebody decides to buy it... I've not particpated in one of these but the discounts can be large from the past flash sale results I've seen on the site...
They also had a special event to celebrate their 1st birthday whereby they offered all items on the site for £1... however the website completely froze and after 3 hours of trying to get through they had sold out!