thetrainline.com

Express Review on thetrainline.com
by Stuart Phillips - written on 29/09/08
Rating:

Shambolical disorganised difficult unfriendly website
If I could give it less than one star I would.

Express Review on thetrainline.com
by Avoidthetrainline. - written on 15/09/08
Rating:

Beware.The trainline have got into bed with "Shopper discount and Rewards".After buying your ticket you're asked if you want to get £10 of your next transaction.Click yes and merely by confirming your mail you automatically get enrolled as a SD&R member at £8 a month.They get their money because The Trainline hand over your card details to these clowns.

Google "Shopper discount and Rewards" for the whole story and check your statements.

Shame really because I've always found the trainline efficient,quick and cheap if you can book in advance,but the lowest of the low for trying to dupe their customers.

Book online and pay MORE at thetrainline.com (539 words)
by andyLDN - written on 18/08/08 (Very useful, 108 readings)
Rating:

I needed to book a return train journey for a weekend break to the coast just now, and as usual I decided to book my journey online. I had never used thetrainline.com before, but seeing as all trains were booked off the same database, there should be no difference in price right? Wrong. Despite booking online and skirting round any human contact, the trainline adds extra charges to your bill adding a minimum of £2.00 to your journey. (£1.50 if you pick your ticket up from a station). When you enter the website, you are presented with the company exclaiming "Save up to 65% on tickets!" as if you'll get a real bargain by booking through ...