Newest Review: ... I bought a computer game from them and also tried to trade in a game, and, after patiently going through their buggy site, eventuall... more
Appalling customer service from Trade Your Stuff
Member Name: lola88
Advantages: Initial impressions are good
Disadvantages: Appalling customer service, do not reply to emails, do not pick up phone
Trade Your Stuff / Trade Your Games UK are terrible. You can see in the reviews on many review portals that they have a huge number of tremendously unsatisfied customers, people who are furious at how they've been treated.
I bought a computer game from them and also tried to trade in a game, and, after patiently going through their buggy site, eventually completed the process, receiving a confirmation message.
After that, nothing happenened.
I haven't got my game.
I have emailed and phoned them a squillion times, with no response. Nobody ever picks up the phone, no matter what time of the day you call - try it yourself and see.
I discovered the Manager was a 'gentleman' by the name of Indy Sangha. I've been informed by somebody who knows him that he lives a cushy life off the back of this rogue business and his other tenures: if you look him up online, he works as a highly-paid Investment Manager at Ingenious Media. I have tried to contact Indy Sangha for *months and months* using a variety of means and he never gets back to me.
Stay clear of Trade Your Stuff / Trade Your Games UK - they are dodgy as hell.
Summary: Avoid like the plague - internet is flooded with complaints from furious customers