travelocity.com

travelocity.com: Never ever book with Travelocity......they will never help y ... (397 words)
by DrS - written on 03/01/09
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Never book with Travelocity....they will mess up one trip time and time again, by never issuing you with a ticket, that you are apparently confirmed on. The Airlines will not help in this case and say you have to get the "agent" - Travelocity to ISSUE the ticket, even thought it is confirmed. This happened to me on a flight to visit my husband in Pittsburgh, from the UK. I had confirmed tickets with BA, but when I turned up at the airport, they told me my ticket had not been issued by the agent and therefore the airline could not check me in onto the flight. It took my husband 6 hours on a call to Travelocity to get my ticket issued while I waited at the ...  Read the complete review

Never use (772 words)
by Jeanene - written on 15/04/08
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My husband is in the US Air Force. For the last two months he has been in El Paso, TX training to go over to Iraq. (We live in Charleston, SC) Most of the time, they let the soldiers come home for a week or two in between training and shipping off, but for some reason, this time they decided against it and only gave them a four day pass and making them stay in the El Paso area. So, since he couldn't come home to me, I decided to go to him. I booked plane tickets, hotel and car through travelocity about two weeks before the trip and waited in anticipation for my visit with my husband. The day before the trip, one of my flights through American ...  Read the complete review

travelocity.com: Beware of Travelocity (189 words)
by Maurice Slevin - written on 16/11/06
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I recently ordered a Virgin airline ticket for my daughter to Cape Town on the Travelocity website. The order did not appear to go through and a message said that the "Flight booking system isn't available at this time", or words to that effect. I therefore started the process again but received emails which indicated that I had booked and paid for two identical tickets for my daughter on the same flight. The same person obviously can't travel twice on the same flight so I assumed they would rectify the error immediately. I informed them by email within minutes of getting a confirmation email that the double booking had taken place. I was appalled to hear that ...  Read the complete review

Be careful! (278 words)
by - written on 04/09/04 (Somewhat useful, 430 readings)
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Travelocity is a website that helps travelers to reserve plane tickets, hotels, car rentals, and other travel miscellaneous. The site is very easy to use and fast in loading. It is really a good place to purchase tickets at the last minutes. But I also have doubts about the security of the information with them. I have reserved tickets to New York at the last minute and got a very good price. The website is easy to use and the e-ticket system is just fantastic! It saved a trip to the agency and you can just check-in at the counter the day the plane takes off. After the New York trip, I received the credit card statement couple months later. ...  Read the complete review

travelocity.com: The kind of thing that gives websites a bad name (352 words)
by - written on 23/03/01 (Useful, 408 readings)
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(This review is about travelocity.co.uk) Now, I don't know about you, but I buy loads of things over the internet. So, I'm pretty used to getting things this way, and fairly aware of the problems that can happen. Nothing prepared me for what I discovered, mind. I booked a hotel (in Boston, MA, US) through the service, on a special Travelocity deal that meant I needed to pre-pay (fine) and I'd get some money back. So I did. Or rather, I tried to. In fact, just after I typed in my credit card details, it crashed on me. So, I had no idea whether the purchase had gone through, or whether it hadn't. So I dropped them an ...  Read the complete review