Newest Review: ... my ticket had not been issued by the agent and therefore the airline could not check me in onto the flight. It took my husband 6 hours on ... more
Member Name: heeheehoohoo
Date: 04/09/04, updated on 08/09/04 (544 review reads)
Advantages: Fast, Cheap, Easy to use
Disadvantages: Information not secure
Travelocity is a website that helps travelers to reserve plane tickets, hotels, car rentals, and other travel miscellaneous. The site is very easy to use and fast in loading.
It is really a good place to purchase tickets at the last minutes. But I also have doubts about the security of the information with them.
I have reserved tickets to New York at the last minute and got a very good price. The website is easy to use and the e-ticket system is just fantastic! It saved a trip to the agency and you can just check-in at the counter the day the plane takes off.
After the New York trip, I received the credit card statement couple months later. I found out that I have been charged for another trip to JAMAICA???? This really concerns me. From that time on, I am afraid to use credit card on-line again.
**Afterwards, I contact the company about the matter and they cancel the charges. But it just takes time to call the credit card center and the travelocity company for this kind of error, that does not cause by me and I just lose the time without compensation. The time when I rang the company, I said,' how come I did not know I went to Jamaica??'
I remembered I was using the computer at home, it is not a public computer. So I was surprised this kind of matter happens. If my transaction is not secured, i would bother less about how good it is to navigate the site, seat preference or customer's service!!!!