Newest Review: ... to pick one near you :) ), and the departure and return date I wanted, you then add how many people and press search. The site then sho... more
Travel Republic customer service is appalling - don't book with them
Author Name: Bucks Ozzie
Advantages: Price was ok
Disadvantages: Totally left in the lurch 3 days before
We booked our hotel months in advance with Travel Republic but 3 days before had an email to say our hotel booking had been cancelled and we could no longer stay there due to the fact that 'Smilo' the agent the had used had gone bust. I could not believe therefore when I phoned up and was told that I'd have to pay more to rebook the same hotel if I wanted a double room and not a twin. Felt very disgruntled when we arrived to find our bed consisted of two singles pushed together but still had single duvets. Very very unhappy about the experience with Travel Republic and definitely wouldn't book with them again and would advise anyone I know not to use them. Interesting since mentioning the experience to friends and famiy, many more of them have had similar complaints about Travel Republic and would not recommend.
Summary: Would never use Travel Republic again