I've been using uk2's services for a year or so now. Can't say they are as flawless as the ads say but they do get the work done professionally most of the time. The support team reacts quickly enough, especially if you don't bother with writing tickets and use live help right from the start. The network is quite excellent, connection speeds don't fluctuate or drop all of a sudden. Of course, uk2 isn't the cheapest company on the block, but they provide adequate service that is well worth the money you pay. You also benefit from the sheer size and experience of theirs - you get a stable hosting provider that can withstand any kind of economic friction, of that you can be positive. If you take this into account, you'll understand why they charge the prices they charge - prestige and reliability are never easy to find, especially with the current economics situation.