Newest Review: ... 1 year now and I plan on signing up with them again when my two year contract runs out. I like that I am able to call them when I have p... more
A few concerns with UK2
Member Name: Peppa
Advantages: Quick support response
Disadvantages: Uptime reliability and billing issues
I just signed up with UK2 this past weekend and I am already having some issues. I like that I can get my money back because I am not sure if I am going to be staying with them or not. My first concern is over my uptime. So far my site was down Saturday evening for about 1 hour. I did send in a work ticket and got a quick response which from what I have read from other reviews is somewhat of a surprise. I was told that some updates were being performed, not sure what that means or why it would have any effect on my site, but then again I am not familiar with UK2 at all. A second issue I have is with my bill. I noticed that I was charged twice for the same month; perhaps I am already being billed for the next month I am going to have to see how that works out.
Summary: UK2 has poor uptime, but quick to respond to my problem