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    10 Reviews
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      10.01.2001 15:45

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      Firstly, the site is very simple to use....it has a box stating 'type your question here' - you do, then hit the button on the right and just wait. You will be given an estimated time for when you will be connected to a web wizard - it's usually a few minutes. And yes, these are real people answering your questions - i have tested them :) Try it out yourself if you're really bored....its just that they have auto replies to make it easier to respond quickly e.g. something like 'sorry i cannot engage in a conversation at this time..is there anything else i can help you out with?' This website is ideal for researching....instead of you doing all the work - do your searches but have the webhelp window open too cos they do find things that you wouldn't locate. They display what they have found and ask you if its of any use...you tell them yes or no, ask them to find more, or whatver. It's very useful....and they even send you a copy of your 'chat' to your e-mail account so you have a copy of all the URLs they have suggested to you incase you didn't make a note of them or the pc crashed. It's great!

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      26.08.2000 06:51
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      Having spent most of the day surfing the net (at peak rate) trying to locate a particular piece of information which I needed for an essay, I stumbled across webhelp.com. At first, I was sceptical, mainly wondering how much it was going to cost me. However, I was reassured to find that the service was free and that I was actually able to talk to a real person, in real time.I didn't have to queue to use the service, although at several times during my "conversation", I was asked to wait for a few minutes while information was checked... the longest wait I actually had was one minute. In the event, webhelp.com didn't find the information which I was seeking - rather they confirmed my view that it wasn't on the net. However, this took literally minutes, whereas using various other search engines and looking myself had taken several hours. Since then webhelp.com has been my first point of call and I haven't managed to "catch them out" again.The service is fast, efficient and friendly and, whereas you could probably do it yourself, the likelihood is that it would take ages and cost money.

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      18.07.2000 18:54
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      I came accross WebHelp through Beenz, they were offering Beenz to make webhelp your homepage. I tried webhelp out for the first time the other day and I was VERY IMPRESSED! They claimed that it was a real person helping you search the web, and I thought, oh well, just another 'ask jeeves' but I found that you are connected to a real person in a one on one chat! You can explain for them exactly what you want and they'll go find it! It is a very welcome change and a brilliant alternitive to wading through hundereds of hits on a normal search engine! You want help with the web? Use web help!! :o)

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      16.07.2000 22:20
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      I first used webhelp some time ago now and it was excellent. The friendliness of the search expert was very good as were the results obtained for me. I often asked them to search on things to do with coursework. They would often bring back at least 10 decent sites in less than 5 minutes. However recently when i have visited, the results have taken upto 10 minutes to come through, and when they do, they are inaccurate and when asked to get more results, it can be up to 15 minutes before I have heard anything back from them, and these new results are no good either. However, when put in balance, they have come through more times for me, than times when they have failed. Just like everything else, i'm sure they have their ups and downs.

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      09.07.2000 20:59
      1 Comment

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      Webhelp: http://www.webhelp.com is the best search tool for the internet. I use it for homework mainly and it never fails in getting the information that I need. It resembles a chat room slightly as there is an actual person on the other end. This gives the advantages of not getting all the extra sites that you don’t want as on search engines and also they try there best to get exactly what you want. I give this service 10/10 as I use it loads and I think it is a really good site.

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        06.07.2000 21:10
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        Webhelp's free service beats any other search engine I have come across but I have found, through continued use, that it pays to be specific. When you go to webhelp.com and ask a question, choose the free option. The only difference between this and their other services is that you will have to queue a little longer for someone to help you. If this happens, just open another window and carry on surfing... it is easy to see when a member of webhelp staff has responded to your query. Once they have responded, they usually provide you with some information very soon. They will send you a link to a web page. If the page does not answer your question, try being more specific about your question e.g. if you were looking for details on motorbikes, tell them what motor bike. Also... make sure they know what you are talking about! Most of their staff are obviously american and may not understand what you mean!!! Finally, if being specific hasn't helped you.... try broadening your search and surfing through the sites that webhelp suggest. If you haven't tried webhelp... give it a go and i'm sure you will change your surfing ways!!!

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        05.07.2000 03:08
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        I must admit that when I heard about www.webhelp.com, I was a little dubious about their claims. However, having visited the website and used the search engine I must say I was suitably impressd. Although, on the first attempt it did not return the result I wanted, I was amazed when I got a message asking if this result was useful. When I replied that it was not, and explained exactly what I wanted, within ten minutes, lo and behold, a personal answer with EXACTLY what I needed. A big thumbs up to Webhelp, it has made it onto my 'favorites' list ( no mean feat in itself). I recommend you try this search engine, and see for yourself.

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        26.06.2000 02:58
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        This search engine is not really a search engine, but a web page you can visit and ask a real person for help. The people on the end who answer your questions are specially trained researchers who are very good at finding answers. As well as being good they are also accurate and fast. They will not answer the question directly, but will give you the web pages were you will find the answers. Nothing seems to be too much trouble, but I have found some questins which thay have not been able to help with.

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          24.06.2000 01:09
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          Have you ever spent ages on the web looking for one specific piece of information, but the search engines don't get it there is a site that you can go to and ask a real person. http://www.webhelp.com. This is manned by real people and the service is free! When you get to the site their will probably be a queue, each time I have used it there has been a queue of 10 – 15 mins. When it is your turn a chat window appears and you can ask your question, give them a few minutes later and they come back with an internet page where the information is. occasionally they may not be able to find exactly what you need, but hey... not everything is on the Internet When they do this they will also check that it is suitable, and if not find you another. This free service is very good, and worth using if you are looking for an elusive piece of information.

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            22.06.2000 19:16

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            This service can be a great help. Web help takes the searching out of search engines. Web help puts you through to a real person based in Toronto, they are specially trained to find information on the Internet. This can take some of the pain out of searching and they often find things which you don't. You do have to download a piece of software before it all works and I have had problems previously in communicating with the Web Help agent. I think it was a software bug. Web help can be a great help, especially if you are looking for a very specific item. They are friendly and are generally happy to help. They can take some while to get to you but when they do you have their full attention.

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