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Author Name: Morris May
Advantages: Excellent value; very helpful staff; tailored telephony solutions for your needs
Disadvantages: Internet VOIP portal is not so good
I have been with XLN for several years now. I have read reviews complaining of service and hidden charges but it is beyond me why. Every person I have dealt with, in sales or customer service, has been patient and understanding and very, very helpful. As for the telephone service from xln, my only quibble would be the internet portal for VOIP which is not very well designed, or working very well.
Yet for broadband, VOIP and landline they are exceptional value and they are always considerate of your change of circumstances. I have never had any problems with lines or delivery of service and new lines have been installed quickly.
I always recommend them to others for cost effective business phone solutions and they are good at tailoring to your needs. Just a shame they do not do domestic lines as not had the best of experiences with companies like Virgin, Tesco, BT there.
My businesses revolve around the internet, media and horticulture production
Summary: Highly recommended for businesses