Your Say Pays is yet another online survey site - although I think you can probably work that out from the name of the company. I make it a rule to only ever review survey sites that have actually paid me for any work I've undertaken. There are far too many dodgy survey sites out there offering little or no work, or excessively high and unachievable payout thresholds that take years to reach. Happily, I can say that Your Say Pays is one of the genuine sites, and although it doesn't offer masses of work, their payout threshold is realistic and the rewards quick to arrive once you do the required minimum level of surveys with them.

Your Say Pays is part of the Leadership Factor Ltd, which is a UK registered company specialising in measuring and improving customer satisfaction and loyalty. I've been a member of the site since December 2007, and during that period have received a fairly steady stream of work from them. Surveys on Your Say Pays are not about evaluating products or new concepts - they're more about your opinions on every day issues. For example, you'll be asked a series of questions on your favourite breakfast, or about your garden or any DIY you've undertaken on your home. In fact, I'd say that the surveys on Your Say Pays are very similar to the polls you get on One Poll. However, the difference between them is that the surveys on Your Say Pays are more clearly phrased and make a good deal more sense (as well as being more highly rewarded, if a little thinner on the ground).

As their surveys are more about your lifestyle, they require very little personal information from you both when you register, or when you complete their surveys. They don't need to know what brand of mobile phone you own nor what car you drive, as you've not going to be receiving surveys on whether you're planning on purchasing an iphone or a Honda Accord. They're more likely to want to know if you prefer bacon and eggs or toast for breakfast and whether your lounge has wallpaper or paint on the walls.


~*~ How do you sign up? ~*~

The website can be found at http://www.yoursaypays.co.uk. It's a fairly well laid out site in green, grey and white. There aren't too many tabs, so it's easy enough to navigate around.

If you like the sound of the site (and don't mind sharing the contents of your breakfast), then you can join up at http://www.yoursaypays.co.uk/join.phtml. Membership is for residents of UK and Ireland only, and you must be 18 years or older. Membership is not limited to one member per household, which is a bonus if you want to sign your husband / wife / partner up.

Joining is simplicity in itself and much, much quicker than the majority of survey site registration processes. You simply give your name, email address, religion, sex, DOB, household income and the region you live in. They don't require your postal address, just your postcode. The final decision you need to make is whether you want to donate your earnings to charity or be paid with an Amazon voucher or through PayPal. That's it - you're done. It takes literally two minutes and that is all the information they'll ever require from you. There are no annoying 8-10 separate profiles to complete on this site :o)


~*~ The Surveys ~*~

For every survey that you complete you will earn around 25p to 50p. Although they claim they offer surveys offering between 25p to £2.00, this seems a little fanciful on their part. I'd say that the majority of their surveys offer either 25p or 50p. The highest paid one I've ever received was for 75p and the lowest for 10p. The surveys are always well phrased, easy to complete and the rewards commensurate with the time spent on them.

In short, the surveys on Your Say Pays are very simple and easy to complete. They're mostly tickling boxes and they very rarely require more detail than that from you. Typically a 25p survey will consist of 8-10 simple questions which literally take less than two minutes to complete. Like I said earlier, surveys from Your Say Pays are always about lifestyle or customer service. There never seem to be any product surveys on this site. You'll get asked your opinion on general things like insurance you've taken out, or what you usually cook for dinner, or how often you use your local store.

When a new survey becomes available on Your Says Pays they e-mail around 5,000 members at random. If you're lucky enough to receive an email then you click on the link and this takes you directly to the survey once you have logged in to your account. However, it's definitely worth checking the site every now and then - as even if you haven't received an email, you may well find a survey that has not been advertised to you, and you're still allowed to complete it.

I'd say on average I get 2 or 3 surveys a month from Your Say Pays - sometimes it's more and sometimes it's less. Like most survey sites, the surveys can be sporadic; you get nothing for three weeks, and then four all in one week. I'd say that 95% of the time I quality for the full survey on Your Say Pays. However, if you don't quality you get a prize draw entry - but nothing else.

As soon as you complete the survey, your account balance will be updated, so no annoying hanging around waiting for them to add credit to your account. Payment happens automatically once you go over their £20.00 threshold. It took me about 1½ years to earn my first £20 which sounds like an awfully long time, but once I sign up with a survey site I hang on with grim death until I get my reward. I'm happy to report that since I earned my first reward with the site, I'm more than half way to my next payout, which looks likely to take less than a year.

One thing worth looking out for are the national surveys from the UK Institute of Customer Service (UKCSI), which become available periodically on the site. These surveys are designed to measure how satisfied or dissatisfied you are as a customer. They measure levels of customer satisfaction (or dissatisfaction) across 10 industries and UK regions. These give you the opportunity to answer 10 x surveys each paying 50p a time. The UKCSI surveys ask a series of questions on your experience as a consumer/user of things like telecommunications, transport, insurance, utility companies and so on. So if you've been ripped off by O2 or Virgin trains you get to tell it like it is. Similarly, if you've received good service from Vodapone or More Than you can commend them too. Looking at my online account with Your Say Pays, the UKCSI surveys go live every six months, usually in May or October. It's therefore a good idea to log into your account quite regularly during these months as they're a good way to make a quick £5.00 (although you will no doubt be emailed an invite for 1 or 2 of the 10 surveys on offer, which will alert you to the fact that they've gone live).


~*~ How do they reward you? ~*~

Once you reach £20.00 you have the option of either choosing a £20 Amazon voucher or you can have the funds transferred straight into your PayPal account. The blurb on the website states that this can take up to 30 days, but I received my requested funds within less than 7 days of reaching the required £20 threshold to cash out. You don't need to request payout; Your Say Pays do it automatically once you reach £20.00.

As you approach that magical £20 payout threshold you do need to ensure that you have ticked the right box on your account to ensure that you receive the payment in the form you require (it's under My Details) so that you get either an Amazon voucher or funds into your PayPal account. There's also a third option to donate your funds to charity should you so wish (Red Cross, Cancer Research, WWF, Age Concern or RNIB).


~*~ Other snippets ~*~

The site always displays a current topic called "Are you being served?", which is basically an online blog where you can complain about poor service or recommend a company for outstanding service. Spookily enough the current topic under discussion is entitled "Ciao - misleading and dishonest surveys" posted by someone called George. He's complaining about completing one of their surveys and then being told he wasn't eligible. Sounds all too familiar to me and the 21 replies he's received mostly agree with him!

You can refer people to You Say Pays under the "Recommend a Friend" option, but they don't offer you any incentive to do so.


~*~ Recommended? ~*~

I like Your Say Pays despite the fact it's never going to be a huge earner for me. There is an average amount of survey work on offer and their payout threshold is reasonably achievable with a bit of patience. They get full marks for a quick payout when you get to their threshold. The surveys are easy to complete and well phrased when you do receive them. Added to which you have the opportunity to bump up your earnings twice a year with the UKCSI surveys.

Recommended with three stars from me.


~*~ Contact Details ~*~

Your Say Pays is part of the Leadership Factor Ltd, which is a UK registered company specialising in measuring and improving customer satisfaction and loyalty.

The Leadership Factor
Taylor Hill
Huddersfield
HD4 6JA

Website: www.leadershipfactor.com

Tel: 01484-517575
Fax: 01484-517676

Website: http://www.yoursaypays.co.uk
Email: enquiries@yoursaypays.co.uk