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    2 Reviews
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      17.09.2013 23:43

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      • "Ease of use"

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      A stylish kettle that failed to delver on reliability

      I had ogled this kettle for some time and decided to take the plunge and buy one. I ordered from John Lewis as they offered a three year warranty.

      The look of the kettle is very stylish, it comes in a chrome, or brushed steel finish. I initially had the brushed steel with the cream plastic/rubber insert. It has a push button lid, a lime scale filter, a 360 base, and is sleek and sturdy. It is quite heavy when full. It has a very fast boil. It does sound quite loud.

      My first kettle stopped working within a matter if hours. It stopped boiling part way through a cycle, and then would not boil again.

      I swopped this in store for my second kettle, and took this out at home, and the kettle was all scratched, so I had to go back to get another one.

      Kettle number three, this contained so much industrial grease round the lid and button that I could not boil away the taste of it. I wiped out the grease which was thick and gloopy and boiled the kettle about 25 times, yet the taste and grease remained. It made the water taste like oil. John Lewis actually called Magimix to discuss this as I was worried it may have been toxic but we were told it was manufacturers grease and would wash out eventually, but I didn't think this was good enough and John Lewis agreed.

      Kettle number four, this lasted for about 8 months, when the button broke

      Kettle number five, this then failed to stop boiling and would use continue boiling until you manually stopped it.

      I decided to give it one last go as I really still liked the kettle design and was reassured by John Lewis that Magimix had reworked the design and eliminated some of the earlier issues.

      The sixth one lasted for almost a year and then the lid would pop up whilst boiling or pouring from it.

      I then decided I would choose an alternative kettle! It is a real shame as I loved the style of the Magimix, hence why I gave it so many chances. Each time I swopped the kettle John Lewis gave me a new three year warranty!

      My sister bought the same kettle a few months after I did and she is now on her fourth.

      I would not recommend this for reliability!

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    • More +
      17.08.2009 00:53
      Very helpful
      (Rating)
      3 Comments

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      It's Cool and Un-Reliable

      Pretty cool design this kettle, so bought for all the wrong reasons I know and it has its flaws

      We are actually on the fourth one as have had to take all the other ones back to John Lewis because either you couldn't open the lid or the lid jumped open. But yes I still went back and got a replacement, (don't ask).

      It is all brushed aluminium and with the wipe over of a warm sponge it stays looking like new. Just a gentle push of the button at the top of the sleek handle and the lid gently opens (usually). Fill your kettle up to the maximum 1.7 litres of water and caress the on/off rocker button on that same sleek handle and a spooky white LED illuminates the water gauge and the 3 KW element prepares up to 1.7 litres of freshly boiled water within three minutes and turns itself off. Just magic (like any other bloomin kettle)

      The only problem is after a few months the lid usually jams and you have to press down the lid at same time as pushing the button. Sometimes when you are about to pour out the scalding hot water the lid jumps open. The high-tec lid mechanism just ain't up to scratch.

      It's a smooth bottom, hidden element style kettle so it's easy to keep clean. It has a fine rubber seal around the lid rim which needs keeping clean and scale free and also a fiddly lift out filter in the spout which needs cleaning regularly.

      The kettle pours well only if you pour very genteely, any impatience and it tends to spill through the poorly fitting rubber seal round the rim. I would always prefer to fill the kettle through the spout as it flushes through the filter but, being impatient, the spout isn't really wide enough and water from the tap will splash everywhere.

      The base is neat, the same brushed aluminium, with a round pin, so the kettle can be placed in any direction and it still makes electrical contact. When placed back on the base it is always off so there is less danger of boiling it dry accidentally.

      As with most kettles it has quite a short wire. I believe several years ago the length of the kettle wires was limited for H&S reasons so that children couldn't grab them, they always seem to be too short for me though.

      It has Magimix embossed on the side of the kettle and is overall, annoyingly good looking.

      Well at £70 odd it b-well should work, and should last forever, hence I keep going back for a replacement. On a couple of return visits to John Lewis they've said they have had quite a few returned.

      I'm not giving in, I like the look of it!

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    • Product Details

      Short name: Magimix 11565