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Russell Hobbs 12911

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£35.99 Best Offer by: amazon.co.uk marketplace See more offers
2 Reviews
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    2 Reviews
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      15.07.2013 20:47
      Very helpful
      (Rating)

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      Better and safer models out there

      Since our kettle broke a few months ago at work, we seem to having a run of bad luck and have had three replacements in as many months. This is the one that we have used recently.

      I do know that at the time of purchasing, this cost in the region of £20 and that was at a reduced price. It is available from online electrical shops and places such as Amazon and the actually RRP is around £40.

      The kettle is a brushed steel effect and has black trimmings (the base, part of the lid and the handle). The handle runs about three quarters of the way down the kettle and is only attached at the top, just below the handle is the switch which unlike other models, has to be flicked up to start the boiling process. I will say that the switch does feel a little on the flimsy side, it is as if it is actually loose. The water gauge is under the handle but is quite slim and doesn't have any 'light up; functionality so it is a little tricky sometimes to see how much water is in the kettle.
      I must admit though that I do think the kettle looks really nice and stylish and I imagine that it would look quite nice in most environments.

      The kettle is cordless and can be completely removed from the base, I find this quite handy, especially as we have a small kitchen at work and it can get a little crowded. The base of the kettle has several non slip feel underneath which is great, I have a worry that a kettle is going to get knocked over but must admit that when I put the kettle back on the base, it has never slipped and feels quite secure.

      The maximum the kettle can hold is 1.7 litres of water which I think is a pretty standard size and I would say that is can comfortably hold enough water to make 7 generous sized drinks.

      A good point is that the kettle comes with a removable and washable water filter, this can also be replaced and the parts are widely available online.

      There are two big design flaws to the product which outweigh the good points, the first being that the lid to the kettle in mainly made from metal so it gets very hot. Quite often when making drinks at work, we need to boil the kettle twice as there are that many of us, but to fill the kettle you need to remove the lid and several times my fingers have caught the metal and burnt my fingers. The other concern is that because the water gauge is under the handle which means that when filling, it is a little hard to see. There have been a couple of times when the kettle has been over-filled slightly (and I mean the water level was only just over the line), when this happens, when the kettle has boiled, water starts to pour out from the switch.

      This was an older kettle that we had taken from the meeting rooms to use in our kitchen however because of the concerns we had, we are no longer using and have replaced with a different model.

      Overall, I would not recommend this due to the safety concerns I have and sadly, it only gets 1 star from me.

      Thanks for reading.

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      26.08.2010 10:28
      Very helpful
      (Rating)

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      • "Ease of use"

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      A good purchase for fellow tea jennys!!

      I love my tea so a kettle is a vital part of my kitchen equipment. Russell Hobbs is a well known brand and I have found their products reliable in the past. It comes with a guarantee but fortunately I haven't had to use it.

      The kettle I bought was the 12911 model. It looks good in my kitchen as it has a stainless steel finish. I have had it for almost a year now and it still looks good. The level marker clearly shows how much water is in the kettle which holds a maximum of 1.7 l. The level is marked 1, 1.5 and 1.7 max so it is easy to use.

      I am delighted to say that it boils quite quickly so don't have to wait too long for a cup of tea. Apparently it has a 3 kW rapid boil. The spout is quite wide so it is easy to fill and easy to pour.

      Although I am right handed I have a couple of left handed friends who like this kettle too as the 360-degree base can be used for both right- and left-handed use. I should also add that the kettle is cordless so again another advantage of this kettle.

      It normally retails around the £30 mark but shop around and you should be able to find it a little bit cheaper.

      Off to have a cup of tea now!

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  • Product Details

    Short name: Russell Hobbs 12911