I bought this kettle for Mum and Dad a few weeks ago. We all liked the shape and the handle which reminded us of old kettles but with a modern twist.
We bought it from Wilkiinsons and went home anxious to try it. This is where the problem began.
We rinsed it out well and were happy with the ease of pouring. The water level was easy to see and it switched on off with no problem. When we tasted the tea we had just made the water had a definite unpleasant taste to it. We left it full of water with sodium bicarbonate dissolved in it for two days but we could still taste and smell a metallic taste which was very disapointing. We rang Russell Hobbs and explained the problem and they sent us a different kettle which we actually prefer! It arrived in four days and we have made excellent cuppas with it. Great customer service but a shame about the kettle. The customer services thought that it might be a reaction with the chlorine in the water. Apart from that problem and the lid being a bit difficult for my Mum to take on and off it is a satisfactory kettle which holds 1.6 lt of water. It is relatively quiet and the round shape is very pleasing. The water level is easy to read and there is a light on the front to indicate that the kettle is on. It is easy to pour which is an important plus and the shiny body although a bit difficult to keep clean does look very smart. The cord is kept nice and tidy in the basewith the flex being about a half metre long when extended. This could do with being longer in my opinion as it restricts where you can use it a little.
We seem to go through kettles like nobody's business in our house. Part of the problem is that one member of the household likes to collect them along with mugs! This is one of the kettles that he bought a year or so back and we continue to use it on and off. Russell Hobbs is a tried and tested make and we have used their products before.
The price tag is about twenty five to thirty pounds and for your money you get a 1.6 litre stainless steel kettle, that plugs into the mains. The cable on it has enough give, I would say about half a metre or so so you can move it around with ease. It is also easy to keep the cable clean. On the subject of keeping clean, not so much the case with the kettle itself. The stainless steel has held up well and has not chipped, but it is prone to getting smeary and greasy and no matter how much you wipe it, it always seems to attract smudges. We do not have this problem so much with plastic kettles.
The ergonomics are all very pleasant though with a beautifully sculptured main frame and a lovely sturdy handle. The handle does not conduct heat which is very important. When it comes to filling, you just take off the central cap and this can get hot, but it clips in nicely and has never come off when boiling.
The pouring is relatively easy though I find precision is needed here because the spout is quite small and narrow. This means that water comes out readily and can cause a mess if not monitored closely. When it comes to filling, I have noticed filling it half full is safer when it comes to pouring, because at full capacity it can start to spill through the spout.
Overall, very smart looking, it clips onto the base tray superbly and boils a full load of water in about a minute. Pouring not so good, but the price is in line with competitors, so not bad.
This was the kettle that I bought at a local department store as I was tired of buying normally cheap plastic kitchen appliances. It has a very good, sleek and modern design and looks in place on my black countertop though the silver should go fine with a lighter bench too. Based on looks alone, this kettle would score 5/5, however it should not be forgotten that a kettle is there to boil water - not just look good! And this is where it falls short sadly.
Firstly, even though it is obvious just looking at it, it can be hard to remove the lid as the handle blocks it. Then when you do remove it, more often than not you smack your hand off the handle. Filling the kettle up by the spout is probably the better option but takes a while. Second, if you fill it up quite high to say around more than half full, the water covers the spout and it glugs and splats out, like in a juice carton. Having having juice splash all over the place is one thing but it's a bit more concerning when it's boiling water! You have to pour very slowly to allow air in which can cause stress on your arm because when filled it is pretty heavy.
Lastly to get a good grip on it when it has a higher volume of water you need to hold the bottom of the back of the handle or otherwise the water will go all over the place. This means having your hand closer to the heat and steam which can get so hot you can't hold it. It is also very sudden so you need to be careful not to drop it.
In all, it looks very nice, but a £4.99 plastic kettle from the market would be easier and safer to use.
The Russell Hobbs Traditional Dome Kettle is the ultimate classically styled yet high quality traditional electric kettle / With its timeless style and design the kettle boasts a host of features including auto switch-off an easy-to-read external water gauge removable lid 1.6 Litre capacity 3kW rapid boil concealed element removable washable filter and cord storage in the base / Short name: Russell Hobbs 14943