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      15.12.2011 10:45
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      Not for me or for any family.

      ==TESCO JKL09 ILLUMINATING BRUSHED STAINLESS STEEL JUG KETTLE==

      Early last year, 2010 my kettle packed up and so had to get another one. It was my wish then to upgrade but still staying within my budget. The good thing is that Tesco super stores have quite a selection of kettles so I combined the kettle hunting with my weekly shopping at my local Tesco. I decided to go for a metal version since my previous one was plastic. After some deliberation, I settled for the JKL09 model which good looking and within my budget as well.


      ==KEY FEATURES==

      According to the manufacturer the kettle:

      Is Cordless, has a Lime scale filter and Water level indicator and is a Rapid boil kettle (boils water quickly).


      ==MY OPINION==

      ==Visibility and Packaging==

      The kettle comes in a box and is well illustrated with pictures which resemble the actual kettle in the box. The packaging is basic but good with all the safety and sturdy features to ensure the contents don't fall out whilst maintaining easy opening of the packaging.

      The user manual is enclosed in the box with the kettle and is really for reference only as no assembly is required, once unpacked, the kettle is ready to use.


      ==Availability and Price==

      Available from Tesco superstores and Tesco direct
      http://direct.tesco.com/q/R.207-7301.aspx

      Got mine at that time for around £18.00 and double club card points as well at the time.


      ==Ease of use, Performance and Safety==

      The kettle is fairly presentable. The main body is predominantly metal, brushed stainless steel with black plastic base, handle and lid. An oval shaped clear plastic water level indicator for clear visibility is located on both sides of the kettle. This is ok as it caters for both right and left hand people. The illuminator light illuminates blue when heated up. The on/off switch is located on the handle and is quite a convenient size, and easy to use. The lid is opened by pressing a black round button located on top of the lid. My experience with this kettle after a while this button sometimes jams and opening the lid becomes a bit of a fiddling business.


      The kettles capacity is 1.7 litres which seems to be a standard size for most kettles. Inside the kettle has a lime scale filter, which seems standard with all jug kettles, has a hidden element which is good for the efficiency of the kettle. This very different from my previous plastic kettle which had an exposed element and with time lime scale deposits accumulated on the element. This resulted in reduced efficiency of the kettle and increasing the time it takes for the water to boil. The illuminating kettle is fairly easy to clean as there are no protruding bits inside. A hidden element is therefore ideal in this case.

      The kettle boils up quite quickly but produces a bit of noise which is not as annoying as other kettles. The base stand allows the kettle to be rotated 360 degrees (360 degrees base), which is handy because it means you can slot the kettle over the base from any angle and it will still work.


      **The main hazard I found on this kettle was the malfunctioning of the lid. The lid is supposed to stay closed while the water is heating up and once the water has boiled with the lid still closed, the kettle automatically switches off. This is a build in mechanism with a lot of the jug kettles. The problem I had with mine was that the lid at times would pop open so the kettle would continue boiling forever as the mechanism to switch off the kettle would not work with the lid open. On one occasion, I found my kitchen all steamed up as the kettle was just boiling nonstop and at that point the water level in the kettle was a bit low as well as the water was also evaporating, very dangerous indeed! After that occasion I really used to press the lid really hard just to make sure it was properly closed. This worked once in a while but didn't solve the problem. I also had to explain the tricks with this kettle to the other family members who seemed to be ok for a while but afterwards everyone just got fed up with this malfunctioning lid and we had to get a new kettle.

      The kettle was more than a year old and I had also lost the receipt so there was no plausible recourse to Tesco on this one.


      ==SUMMARY==

      This kettle needs to be massively improved as it is a safety hazard. I noticed recently on Tesco Direct that the Product has been discontinued but I have also seen the kettle in my local Tesco.
      Manufacturer may have finally accepted the deficits on this kettle.

      My rating for this kettle is 2 stars out of 5 and I would not recommend it to anyone.


      Thank you for reading and rating.

      © hildah11 Dec 2011

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        05.10.2011 20:52
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        The customer service of tescos was appalling never again

        I bought this kettle from my local tescos, i needed a new one but wanted one with rapid boil and preferably one which wasnt plastic as i dont think they last very long. I looked online and found this kettle at a bargain it was reduced from £20.00 to £15.00 and it was stainless steel, it also lights up when it boiling to indicate that and it has dry boil protecting so i definately thought this was a bargain.

        I took the kettle home tested it and found that the switch didnt work, it wasnt the fact that it did'nt boil it was the fact the switch didnt click in so the minute you let your hand go it would then stop working or boiling. I took the kettle back the same day and the technician person (who was extremely rude) went to test it in the back room, he then came out and said that the kettle was in perfectly good working order, which it clearly wasnt, i refused to accept this and did argue my point, though i just a cocky answer and a look asif to see i was incredibly stupid, i explained that i had tested this prodcut on numerous plugs and it wasnt the actual fact it wouldnt boil it was the fact the switch wouldnt click. Regardless the technican would not exchange or refund my money as i had used the kettle (well obviously, thats how i found out it wasnt working) i took the kettle home and a couple of times it clicked in but the majority of the time it didnt. I did ring the cusotmer service centre whom were extremely helpful and very nice but I'm afraid i was very embaressed and upset with the whole situation as i was made to feel like a complete idiot infront of a que of people. Another thing that i was very appalled by was that the technician put a very hot kettle in the box so when i went to touch it, it burned my fingers, thats health and safety for you isnt it. The technican had clearly just held the button down. The thing i have definately learned from this experience is never buy an electric product from tescos again, and always get them to test the prodcut infront of you in the shop as you may be subjected to being called a lyer and made to feel very intimidated .

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          30.08.2011 19:05
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          Great kettle for the price

          The old kettle died, this one replaced it. I paid just under £18 for this kettle about 5 months back. I got it in-store, I knew I wanted a stainless steel product to suit the style of my kitchen. It seemed a good price compared to the 'branded' ones that were at about £30-£40 for what seemed to be a very similar set of kettles. This model, the JKL09, is not Tesco's cheapest 'own brand' kettle but I opted for it as I thought it would last well under the constant use my kettles endure.

          DESIGN, This kettle has a 1.7L capacity when fully filled, it is stainless steel with plastic details (handle, lid and base). On the top of the handle is where the on/of button is placed, I find this prefect placing as it is where you thumb sits when holding the handle. The Lid opens to a 90 degree (points straight up) position easily by pressing a small well placed button. There is a blue indicator light on the kettle that shows when it is on, you also get a click when it is finished that is caused by the button automatically flicking to the off position. The kettle spins full circle on its circular plastic mount into which the power cable is connected, so when you lift the kettle is is free from wires. Although others have noticed problems when pouring, I have not, I find it very effective when almost empty or at full capacity. There is a window on the side the function of which is as an indicator for the amount of water inside, I find this a little bit misleading as it sometimes doesn't show an accurate amount due to condensation, but I tend to know how much is in there by the weight.

          RELIABILITY & DAY-TO-DAY, As previously stated I have been using this kettle on a daily basis for around 5 months. I have experienced no problems as far as functionality is concerned. The metal does get very smeary but with regular cleaning (a quick wipe down) this problem can be averted. I have had some limescale build up in the bottom of the container but I have on every kettle i've owned, the sieve in the spout makes short work of it. It heats up at a good rate, no slower than the more expensive ones i've had in the past.

          IN SUMMARY, I find this to be a perfectly acceptable kettle for the price. It looks good and lets face it, it boils water which is the main reason most but kettles. I hope it will last on, which judging by its reliability to date, I think it will.

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          30.08.2011 13:41
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          A lovely little kettle

          Due to the demise of our old kettle which was leaking water all over the place we though it really was about time we invested in a new kettle. To be honest we hadn't put much though in it, we happened to be doing our shopping in Tesco's and thought 'must pick a kettle up before we forget'. We have a large tesco store by us so we had a large variety in store to choose from - both Tesco own and branded makes.

          We had a good look through all the kettles and were impressed they had samples on display to look at. I wanted it to look stylish and my boyfriend was interested in the practicalities. We both agreed the price needed to be cheap.

          This kettle stood out as it looked great and would match our kitchen in brished stainless steel and it was a good price at £18. I also liked the fact the water measurement section lights up as the water is boiling.

          As for use this kettle has been good, no drips and seems to boil water fairly quickly. My main reason for writing this review though is to warn people the outside of the kettle gets very very hot and remains so for a long time after the water has boiled. This is a major concern for anyone with children as I myself have almost scalded myself on it when moving it. The handle stays cold so always use this and make sure the kettle is somewhere out the way where you are not likely to just knock it and it really does stay very hot! For this reason I will only be giving the kettle 4 stars as this is a health and safety issue.

          On the whole though a really lovely looking kettle and hopefully will remain inuse for many years to come.

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          23.10.2010 00:47
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          A modern and good quality kettle for a low cost

          Having recently settled into a holiday flat, I went a little crazy in the various departments of affordable kitchen and home appliances at Argos, Tesco and Sainsbury`s, as I wanted products that looked nice and offered good quality, but didn`t drown my budget completely. I decided to go for this kettle mainly because it looked nice, it had a modern design and appeared to be of good quality, but you can`t really be sure of that before giving it a try.

          I have used this kettle for some months now, and so far, I am very pleased with it, both in forms of how easy it is to use and the good quality, as I haven`t experienced any problems yet, and hopefully I don`t want to! The capacity is a standard 1.7 liters, and it takes give or take 3-4 minutes to boil the water when filled to the top, which I think is all right! I was on the look out for noise from this kettle, but I couldn`t really detect any irritating noise, a little bit, but not something that caused a problem... The pouring is easily manuevered and the entire kettle is practical and easy to use, looking very modern and stylish as well, the design of it more expensive than the cost, as I paid only fifteen pounds for this kettle, a modern looking and stylish kettle, suitable in most homes!

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          14.10.2010 17:26
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          A good option if money is a consideration

          I chose this kettle at Tesco because it was the next one up from Tesco value (at our store anyway) at just under £18. It looks nice (it matches our toaster!) as it is brushed stainless steel (i.e. not shiny, but matte) with a blue illuminating window.

          It boils very quickly and pours well - which is all I care about really! It is cordless and like most modern kettles, has a flat element, which is easier to descale. It has a rocking on/off switch on the handle which works fine, and a button on the lid which pops it open. The stainless steel is surprisingly easy to keep clean. It has a 1.7 L capacity, is 3KW and has a filter on the spout. As the spout isn't huge, and perhaps also because of the filter, it's not that easy to fill from the spout. However, the button on the lid makes it really easy to fill through the top.

          The disadvantages I have found are: the lid can occasionally pop open - this will mean that the kettle won't stop boiling! I think if you make sure the lid is clicked down firmly before switching on that sorts the problem out. But I fear this might get worse as the kettle gets older and scalier. Also the outside of the kettle (the stainless steel) gets very hot. It is not safe to touch after the kettle has just boiled.

          Overall, it's a pretty good product for its price.

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            24.08.2010 18:10
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            Put the kettle on and use one of these!

            We've had this kettle for quite a while now and I can't fault the product at all. It was bought for around £18 from my local Tesco store, cheap and works efficiently.

            The overall look of this kettle is stylish though I'd like a shinier surface if I'm being honest, but that's being picky. I like how this kettle illuminates with a blue light when being heated, though I wonder...why blue? It would make more sense to have a red light but there you go. The on/off switch is a nice size and very easy to use, no sticking of buttons here! This kettle holds 1.7 litres, I'm not sure if this is the usual amount for kettles in general but it seems to be a handy amount to me. There's a little window so you can see the level you've filled it up to and it also has little cup symbols going up with a number in them, handy if you want to make two cups of tea or whatever.

            The kettle heats up quickly so no hanging about, great if you're in a rush or just can't wait for your morning cuppa! The lid opens easily with a little press and the length of flex is fine for most households. I've found the kettle very easy to use and it pours with no problems at all, no leakage as of yet either and our kettle is used constantly!

            This is a great little kettle and does what it's supposed to do, taking minimal time to boil the water. A smashing price too, I really can't fault it!

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            23.07.2010 01:03
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            Generally good value.

            I bought a Tesco Stainless Steel Illuminating kettle about 6 weeks ago following the demise of the previous one.

            Tesco's larger stores have quite an impressive range of kettles. I decided to go for a jug shape (again), and a metal version due to the fact that I have bought non-metal ones in the past which have caused a plasticky taste in the tea for ages. With economy in mind I also ruled out the really pricey ones,also the very cheap ones incase they didn't last long,At just under £18 I settled for this JKLO9 model, which is well illustrated on the box. By the way, if you do buy a Tesco kettle,DON'T forget to keep the receipt which acts as your guarantee should the kettle break down or be faulty.

            Unpacked, the kettle is quite good looking, though I slightly miss the shinier metal of our old kettle.Also, I fancy that the stainless steel tends to mark quite easily. I like the illuminator light, though if I were being really picky I'd like it to show red rather than blue when heated up. The"on / off "switch on the handle is quite a convenient size, and easy to use.The kettles capacity is 1.7 litres which seems to be a standard size, as I checked it with more expensive versions. It heats up quite quickly, and stands on a 360 degree base, with which I have no problem.The flex, though not overlong is quite enough for normal household purpses. The lid opens up easily when you press a small button.

            I have read the one other Dooyoo review about this kettle, but have luckily not found the same problem ie that it does not pour water properly. Ours is absolutely fine in that respect. Inside the spout there is a plastic insert thing containing a mesh, I wonder if this were not securely present, as in our kettle the water would not flow out properly, but certainly ours can be trusted to safely deliver the water for a mug of tea or coffee.

            So far so good, but I do have just a couple of reservations about my choice. One is that if you don't press the lid down properly it can pop open, you hear the kettle boiling away, but not clicking off as it normally does,and find the lid is open. But the worst feature, in my opinion is the window on the side which tells you how much water remains in the kettle when you switch it on. This can be quite deceptive, condensation, or a splash of water adhering to the inside of the window can look as though it is fuller than it actually is, a couple of times I have accidentally boiled it dry, causing it to cut out because the element has overheated, then having to wait a while before it recovers. This is really easy to do with this kettle, though now I'm used to it I do watch it more carefully.

            All in all, it is quite a nice kettle,which works well. It doesn't have any stunning new design features, but then I wouldn't expect it to for the price.It is OK.

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              07.07.2010 16:23
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              Not the best that Tesco does.

              Tesco JKL09 Illuminating brushed stainless steel Jug Kettle

              We have recently moved house and our old kettle suffered a knock on the journey over here. We then decided that it was time to invest in a fully functioning and new kettle. Tesco being our local supermarket was our first stop and when we were doing our weekly shop I decided to put one of their own brand kettles into the trolley. Tesco are a brand that I am beginning to trust, we've bought a few of their electrical goods lately and they have always worked as expected. However, this kettle as you have probably guessed from the star rating was a bit of a disappointment.

              The kettle itself does look very stylish and it is a very modern shape (as you can see in the picture above) it illuminates a nice blue in the water gauge cut-out when it is boiling. Overall, I love the look of this kettle it is just a shame the functionality of it lets it down.

              --The usability--

              When I was looking for a kettle there was three things that were important to me, firstly that it boils water (very obvious and probably universal in searching for a kettle), secondly that it pours well (nobody wants to be scalded or make more mess than necessary) and thirdly that it looks nice. The latter being only a cursory concern, I was more interested in having a good working kettle than a good looking kettle.

              This kettle although manages to boil water and look pretty stylish while doing so, it failed to deliver on the basic task of pouring water successfully. When you boil enough water for a mug of tea (in an attempt to save money and be better to the environment) it becomes difficult or impossible to pour all of that water out without some leaking from the lid. Obviously water coming out of a kettle anywhere but the spout is not what you want. This is either a design fault or we managed to get a faulty kettle.

              --The specifics--

              This Tesco stainless steel jug kettle illuminates blue during the boiling process. It has a 3kW rapid boil concealed element, a lime scale filter and a capacity of 1.7L. - Tesco's description

              Other details include that it is a cordless kettle sat on a 360 degree base which means that it is suitably and easy for right or left handed people to use.

              --The cost and availability--

              I think this kettle is neither expensive nor cheap as it retails for £17.97. However, I do believe that this is too much to pay for a kettle that is faulty and doesn't manage to do even the most basic of things (pour water) successfully.

              It is available to purchase from both in store locations and/or to order online from Tesco's own website.

              --My overall opinion--

              I am very disappointed in this kettle and I can only bring myself to award this one out of five. I am planning on returning our one to Tesco and asking for our money back. I hope that ours is the exception but I wonder if it is just a design flaw. The kettle does pour better when there is more water and you aren't trying to get out all the drops, but when you are only boiling what you need it becomes inconvenient and messy to pour that out. I am really disappointed with this kettle but I do still and will still continue to buy Tesco's electrical goods.

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            • Product Details

              Short name: Tesco JKL09