Okay, so i didnt buy the laptop brand new, but i did buy it off of a friend. It is extreamly reliable and i havent had any problems with it except it makes an odd sound when you plug in a usb, however i found that you do get used to it and have been happy with it ever since. i've had it 2 months, and i have found that it is very easy to use, and you always get the best out of it! i love the colour, the screen is the perfect size, plus the keys dont stick, which was a problem that i had with my previous laptop. i feel that it is the perfect size, not too big but not too small that you cant see the buttons, it is perfect to take to school and catch up on work, its also good to take on holiday to catch up with friends and coursework!