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I have had this computer for over 6 years, and I have never had a problem with it or needed any sort of repairs or technical help. It is a long lasting computer and I really recommend it.
The design is stylish and modern, I love the grey keyboard/interior. The keyboard is comfortable to use and had nice easy to press keys.
Some of the features I have never figured out how to use, for example bluetooth connection. But everything else is simple and easy to use: internet connection, Microsoft office etc.
It has a good amount of memory, and i have never run out of memory storage, however I don't store that much on my computer so for people who use a lot of memory I couldn't comment on how good it would be!
One downside is that it is quite heavy so it's not portable or easy to carry around in a rucksack or a bag - If you want a laptop to carry around I would recommend getting something more lightweight.
However, like I said, I have had no problems and really happy with my laptop