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Asus A6T-AP005HNewest Review: ... will take seven days for repair, but I have been waiting 7 weeks, and still no laptop. No engineers come out for repairs, so ... more More Asus laptops
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by Lucy - written on 05/04/08
Rating:
ASUS customer care is rubbish. They are not based in the uk, and if you have a problem, getting them repaired is a nightmare. You have to contact the Netherlands and get it sent away to Scotland for repair. They tell you it will take seven days for repair, but I have been waiting 7 weeks, and still no laptop. No engineers come out for repairs, so you are without a machine for ages, which is not good if you need it for work. Not something I had checked out before I bought it, wish i had now. In comparision, my husband bought a Dell, and when he had a problem the engineer comes out the next working day and is repaired on the spot, unless it is not ...
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