| Product: |
IPC Notebooks in general |
| Date: |
15/01/03 (336 review reads) |
| Rating: |
 |
Advantages: cheap
Disadvantages: what you pay is what you get
I purchased a Topnote H a year and a half ago from IPC and was very happy with it, until the screen started to flicker. It went back to the company in two ocassions without any improvement.
Recently (while the warranty is just out), I attempted an upgrade. The laptop was booked in for upgrade a week ahead of the time it was picked up. The upgrade was promised to take no more than 4 working days. As it turned out, they were out of parts and didn't even bother to inform us. After 7 working days, I received the laptop back with the parts to follow in a separate shipment the day after.
When attempting to put the parts together, I discovered that the memory I recevied was incompatible with the BIOS. After another attempt to remedy the situation (and three work days without the laptop), the company returned the laptop in its original condition, claiming that they didn't see the faulty memory in the box (even thought it was taped to the laptop).
10 working days and such a simple situation was not rectified. To me that amounts to 'unprofessional' service. For this reason, and given our experience with the poor customer service, we dimmed their services not worth investing in.
Summary:
|
Last comments:
 |
- 17/01/03 Hiya and welcome to dooyoo - there's some good advice there in both of the comments beneath me - if you listen to it, you should get on just fine here.
Hope you have fun on the site, and if you need a hand, then let me know.
Fishbulb >><>? |
 |
- 15/01/03 Have rated you low as a bit short on background and detail etc. |
 |
- 15/01/03 Welcome to dooyoo!! My advice is to read as many opinions as possible (and rate them), soon you'll find out what stardard you need to get the higest rating - which means more cash 4 u!!! Looking forward to reading more of your ops :) Frank. |
|
Deutschland 
España 
Italia 
France - 
