I had this laptop for a christmas present two years ago, and at first, it worked really well, and i was really pleased with the product. The programs worked well, the screen was clear, etc. The memory was big, and held all of my work and photos and songs, and it was generally fast working. But after a few months the mother board broke, and i had to send it off, which took ages to repair. Then, the buttons started to break. The left click on the mouse stopped working, and after the repair, half of the programs never worked again, such as the cd re-writer. The laptop also stopped holding charge, and i had to use it with the charger all the time. A few months ago, the screen went black, and won't reboot at all, so now it's not under warranty, i've had to buy a new one. Overall, the laptop itself was really good, and worked well, but after a while, there were quite a number of technical errors, which were very annoying.