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Samsung ATIV Book 9 Plus 940X3GI

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      13.11.2013 01:33
      Not Helpful



      When it worked, it was great, but that was maybe 1 in every 5 uses!

      I love this laptop, well, when it works that is... I don't know how or why but the screen has been having some issues. I don't know if it's just fragile that only works when I open the lid nicely, but it doesn't always show a picture on display. Worst of all, I've had enough of Samsung's customer service, they are terrible!
      Warranty on it ran out, and replacing the screen would cost just as much as getting a new computer all together which I might just do instead.
      Unlike other companies like Acer who ask what the issue is, you send it in, pay a flat rate for the replacement ONLY and you are good to go. Now THAT is customer service.
      Over all though, for the usage I COULD get out of it, it was definitely a good Windows laptop. Especially if you are looking to move away from a Mac. Are you looking for something OTHER than school work/graphic design? Then yeah this is the way to go.
      Make sure you open and close the lid a few times before you purchase...as I believe this was the issue, but who knows...


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